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Customer Ratings & Reviews

Model:
WDBVXC0020HWT-NESN
SKU:
5990206
Your price for this item is $169.99

Customer reviews

Rating 4.1 out of 5 stars with 299 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the My Cloud Home 2TB Personal Cloud for its user-friendly setup process and reliable storage capabilities. Many users appreciate the convenience of accessing their files from the cloud, while others highlight the ease of use and attractive design of the desktop and mobile apps. However, some customers have expressed concerns regarding compatibility issues and occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 299 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Buy For the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a must have if you plan on being able to access your files from the cloud. The free services don't compare to this. It can be shared among family members.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice looking hard drive and blends well with decor. Easy to set up in no time at all and all of my devices auto sync to it. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not hard to set up, but confusing to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product out if necessity since my portable hard drive became compromised. I still have problems trying to connect to it from work. It also reconfigured my laptop's homepage to where all of the icons I download popped up on my homepage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Complete home cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online cloud storage sites can never compare to storing all of our important files onsite at our home. The old adage applies - backup, backup, backup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to keep all your files in one place. WD has released several great updates to make it easier to sort your files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better feeling than knowing all you images and videos are backup and you can free up phone or hard drive storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, easy set up and use for home office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up. Use this daily as my safe guard to my cloud backup to my hard drive for my home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device! Easy to setup and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MyCloud Home is easy to set up and use. Instructions are clear and the app is easy to navigate! I would definitely purchase another one in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent remote access to your home data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this WD Cloud Home. I have put my pictures on it and can view them on my cell phone whenever I want to.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to free up space on my phone and stop paying Apple 3 dollars a month for more storage and it works for the whole family what a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to setup after you download the instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - was easy to install after you download the instruction from the internet. There are NO instructions in or on the box.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy. It connected to my network (via cable) with no problem and I've been streaming movies with no issue. Love the product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these because no work to get them up and running, easy outside views and the fact that you can talk through them is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with cloud storage for my new IPad Pro vs internal storage. Having my files available for multiple devices is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cloud based back up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend to replace hard drives for Mac to avoid any common hard drive failures in the future. However, it is slow when uploading files. But I can’t complain. Overall, I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good space

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my xbox one. Worked without issues with a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    perfect storage unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    able to transfer pictures from my camera to my storage over the internet. this makes for the perfect storage unit.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MyCloud was very easy to setup and begin using. I love knowing all of my information is automatically backed up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup 7 of these network drives for staff access at client locations and they love them. Very easy to setup up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can access it from my phone, anywhere in the world! Its very easy to setup & user friendly!

    I would recommend this to a friend