Customer Ratings & Reviews

Absolutely terrible choice for data you actually need safe. Bought this to back up some data and the drive failed within a month - it's still within the Best Buy return window. No damage, spilled liquids or improper usage. Western Digital Customer Support was a joke and said they'll give me a new drive but I'm on my own for the data. Have to salvage a 1TB at cost to myself. Will never buy another Western Digital product again.

I've bought three of these things over the years and two of them completely crapped themselves within a year. Even some very sophisticated partition recovery programs were unable to salvage them; everything on them was lost. I previously had good success with older WD drives so when the first one stopped working I figured it was bad luck. When the second one stopped working that's more than just a coincidence.

Once you have the most valuable files you'll ever need on this piece of crap, it'll stop being recognizable to your computer. I moved hours of recordings and sheet music onto this thing and about 1 week later was asked to format it to use it. Don't waste your time. Don't waste your money. Don't waste your life. You'll regret this purchase so just skip it

Warning does not work with MAC! I've been troubleshooting for literally hours at this point and no matter what I do it will not work. The computer recognizes it but wont let me use it.

Manufacturing error mine vibrates and takes all my games off Home Screen almost every turn on

Had this unit for a little bit over a month and it is reporting a read error thru Defraggler, which I downloaded it just to try and resolve the issue and also Data Lifeguard which is thru WD. I would not recommend this thing.

Quality is not good and it overheats really fast , price is decent but I don’t recommend it

Definitely would not recommend this product. Returned back to the store after having no success with the manufacturer regarding the product.

Does not work with my computers. I am considering returning for a refund.