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WD - My Passport 2TB External USB 3.0 Portable Hard Drive with Hardware Encryption - Yellow-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1439 reviews

98%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great device!

    Posted
    BryGantor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great price for this 2TB external hard drive! File transfers are quick af, and it’s size is something I feel most people will find very pleasurable! I bought this specifically to add extra storage for my PS4, cause them games take up a lot of memory! And the 500GB storage simply doesn’t cut the cake here. Jah feel? So for the price, amount of storage, and simplicity of using this device make it a great pick. Especially if one is looking to expand memory storage for something like a PlayStation, or anything else one might be any to keep backed up safely. Being that it is portable creates a whole new level of convenience to my life personally. I would. Reccomend this device to anyone looking for external storage. Plus this model comes in a plethora of colors! So it can suit someone’s personality or whatever too! But I have To emphasize the importance that even though this device may be small, it is incredibly satisfying! I have had many external hard drives before. All shapes and sizes, and none have ever gotten me off with this level of satisfaction as I receive with the WD Passport! Everybody should get one of these inside them, it can fit anywhere in a home! Not clutterery looking, and is absolutely satisfying for use of expanding memory! For realsies get ya one of these if you’re in the market for extra memory storage!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Price, A Little Bloated

    Posted
    Kcdragon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed a backup drive quickly for a laptop that was showing signs of failure that threatened to take out the motherboard and hard drive, so I ran to BB and grabbed this little guy on a whim. I was pleased with it for the most part and it definitely did what I bought it to do. The speed is decent, backed up the entire 1.2TB system in a respectable time (can't tell the exact time because the machine overheated a few times and I was required to shut it down and do it in chunks). It was recognized and accessible easily enough as well. My biggest issue is the software that comes with it. There's an option to back up your system, but there's no mirror option or a quick copy option that I could find. You can select user docs and other directories manually, but there is no Copy All easily accessible in their software. I know this drive is designed to be a running backup of important files, but I'd like the option to do a complete mirror image and then build on that. The software itself is kind of chunky too. I can see where it would be useful for computer strugglers, but there is no advanced interface for those who need it. I don't need it to auto load and monitor, I just need a reliable back up. That being said, I can't fault it for doing what it is designed to do, but I can fault it 1 star for the interface being clunky and limited.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worthy to use in the Bat Cave

    Posted
    Batman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After arduous nights of crime fighting and extensive detective work, the Bat computer was due for an upgrade. Numerous files on criminals had taken up all the space and with criminal activity not seeming to slow down, I sent Alfred to pick this up for me. It was a quick two step process to install, cable goes into the hard drive, usb side goes into the USB port of the Bat computer. A quick formatting from the computer and the detective work was quickly resumed. 2 TB is more than enough space, should suffice when that pip-squeak Robin decides to use it for his video games when he should be training in his martial arts. I highly recommended it to Clark so he could use it when writing his mediocre articles for that newspaper company he works at and I’d recommend it to everyone else as well. I give it 10 batarangs!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Value for the Buck

    Posted
    Mickster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is like my 10th WD external HDD I have purchased. I was using this as a backup HDD for business and personal photos and videos. It is probably the smallest the WD external HDD in terms of size (about the size of a pack of cards). It was already preformatted in NTFS. However, if you plan to use this in a Mac, you will need to reformat it in FAT32. It seems to have good transfer speeds. The only issue is that it is a little noisier than my other drives especially when it is first accessed. I did check it using the included WDS utility and it passed a SMART check and even went through full scan with no errors so knock on wood. The noise is faint but you can hear it if you have the drive close to you. Otherwise, I have no complaints.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The geek squad is the best.

    Posted
    Muskie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After Dell told me that there was no hope for my CPU (desk top computer), I took it to the Geek Squad. The hard drive would not work, but, the Geek Squad said that they would try to recover my files. After a lot of work locally and at their high tech location in Louisville, KY - 95% of the files were recovered. That did not end their help. The Geek Squad wanted to make sure that the computer would be returned with everything that I expected the repair to include. Much additional time was spent helping me uploading programs which would be needed to open all of the files recovered. They also helped download free programs when windows would not/could not provide solutions. If I have other problems with my computers, the Geek Squad will be the first I ask for help.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Software is Garbage

    Posted
    est82
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm by no means a novice in computers and fall between intermediate and advanced. I've been building PC's and troubleshooting them since 1999, so I've been around the block a few times. Maybe I was just unfortunate, but the backup software won't even install. It's other basic software first saw all my computer drives, but no longer recognizes them. NO fixes found online fix the problem. You'd think something as simple as a basic backup would be something WD of all people could accomplish, apparently not. WHY IS IT SO HARD TO SAY I WANT TO BACK UP X DRIVE ONTO THE Y DRIVE. WHY IS THAT SO DIFFICULT TO DO? It can't even see the drive and fails to install. And it's slow. The anxiety it's giving me...

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Does what it is supposed to - hooked to iMac

    Posted
    kirksamp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this to back up my iMac using Time Machine and to provide some external storage for large files. I had tried to hook this to a USB port on my NetGear wireless hub so it could function for all the computers in our home. I couldn't get it to work - which I think was a limitation of the hub/hub Mac OS. I'm no expert so someone with more technical acumen might be able to get that config to work. I'm able to tuck the unit in the back of the iMac out of the way so I forget it is even there. I have had no problems with it. I did not use any of the utilities that were loaded on the device when I bought it. I basically formatted it for the Mac after plugging it in and haven't touched it since.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    MITOCH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use these portable external hard drives to hold my video library I've put in digitized format. I use these for everyday watching, plug into either my TV directly or through a UHD Blue Ray Disc Player. I also store my media on 8TB external hard drives (not pictured) that I never disconnect from my home computer, so I've got the media backed up as well. Western Digital puts out a great product and I have yet to have one fail on me (I'm looking at you, Seagate).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great backup drive for my photos

    Posted
    brac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I run my photo library from the Western Digital 2tb portable drive as well as backing up my computer. Performance has been consistent and I am very pleased with it especially considering the low price of the unit! It needs a stable platform and shouldn't be bounced around while in use (like any hard drive) but has traveled well to meetings as well as daily use from my desk. I will be purchasing a 1tb SSD drive for its ruggedness and speed when traveling to downloading and edit a large volume of raw formatted photos. The WD hard drive will be primarily used to back up my computer and as a permanent archive of my photos.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome external hard drive

    Posted
    Batman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This 2 TB WD external hard drive is one of the best external HD I have ever had! 100% the easiest plug and play HD. The 3.0 USB makes for transferring tons of files, pictures, and videos in a flash!! Definitely comes in handy for quickly copying data from all the villain computers in Gotham City. Also the fact that it’s password protected and has 256 bit AES hardware encryption, puts me at ease if the time ever comes that it may fall into the wrong hands. I definitely would recommend this HD to all the other superheroes out there!! Shhh don’t tell the Joker and all my other enemies.... would definitely suck for me because I don’t think I’d be able to hack into this HD! Thanks, Batman

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great option for PS4

    Posted
    Neil
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this drive to replace a 2tb Seagate external that crapped out on me after a power outage recently. Word of advice for those of you that have an external drive attached to your PS4: Don't leave your PS4 in standby mode with an external hard drive attached if you live in an area prone to power outages. I decided to give Western Digital a try after this latest HD failure and I couldn't be happier with it thus far. It installed and formatted easily and has done what an external drive was designed to do since I got it. I hope I have better luck with WD as opposed to Seagate this time

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Purchased for gaming

    Posted
    MzNetta
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only using for Xbox one. My son wanted to use it for clips and games so we didn't know that once it's formatted for games he would be unable to use it for his clips unless he reformat it. It's no big deal but he has certain games he actually loves to play so he still doesn't have the space he originally was looking to have without going thru the process of reformatting on pc. Overall works for what we need and that's the extra space and he's no longer having issues where his system had started to crash from lack of storage. He's currently only using it for the games.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Ps4 Storage

    Posted
    TechMania
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Use this to get more storage space for my ps4. I have a 500gb ps4 and was running out of room. So I bought this and now I have plenty of room for more games. Easy to format too. Just plug it in the ps4 and go to settings under storage and select device and format. They made it so simple so you don't have to pay for an overpriced one that's already formatted for you. So get this if you need more storage on your ps4 or even pc. Also it's super slim then the previous version I got last year.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Piece of garbage!

    Posted
    kfalcone
    • My Best Buy® Elite MemberElite Member

    This is the second time I bought this item, in less than a year, the drive gets corrupted (note: it hasn't fall on the floor and it is handled properly) first time I was able to recover most of my files, this second time, the drive stopped working just like that and I LOST EVERYTHING! Unable to recover anything!!! Help yourself and buy something a little bit more expensive than this, I have lost a year of work for just saving a couple of bucks. Seagate is way much better than this!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good External Hardrive plus its Blue!!!!

    Posted
    Kelvin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This hardrive is perfect. You can get it in multiple colors if your heart desires a different choice. The external hardrive is small and sleek and is the perfect amount of memory for console gaming. I bought it to use for my Xbox one and it is very easy to setup. All you have to do is plug it in the USB port of your console or PC and it will ask you to agree to configure it for your console and and a few seconds everything is setup. I had zero issue with this external hardrive and highly recommend getting it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value for the price

    Posted
    KingPoppa15
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    i was in the market for a decent sized external Drive. for me, my only options were WD and Seagate. To be honest,I really wanted a seagate for the mosaic design. but i went with WD because of the price match. i was able to get the 2tb for 60 with tax. as this is strictly for my ps4, 2tb was the perfect size. i figure by the time i am out of space, ps5 will be around the corner. but anyways, this drive worked smoothly. it was easy to connect and follow instructions on the tv to format it. it took about 1 hr to copy my files over to the drive from my ps4. I'm absolutely happy with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Data Security

    Posted
    CoffeeHound
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The hard drive on a A laptop that we owned malfunctioned and it had many pictures on it. They were too precious to us to throw away so went to Best Buy to have the data retrieved. If I remember correctly it was a TB and a half. Many were on other drives and on other computers but the failed hard drive was our main storage device for pictures. The Beat Buy tech managed to be able to restore all the data including the pictures onto the new Passport 2 TB drive. Needless to say, what a relief

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Small and fast

    Posted
    GregB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fast and small. I bought one of these last year for my Xbox One and wanted another one for backups and sharing files on my home network. This year's model is smaller, and it has worked perfectly for what I need. I plugged it into the USB on my router and it was easy to access from every device in the family. I don't leave it plugged in all the time as a NAS, because it is always running and this model is probably not built to withstand that. But for planned backups and file sharing it does the job well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for ps4

    Posted
    Twibmassa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Used this hard drive to extend the storage on a completely full PS4. The one USB cable design for power and data makes for a simple and clean looking installation. The drive is incredibly tiny, about the size of a deck of cards. I "mounted" it with double sided 3m adhesive to the top of my PS4 and ran the cable back. After booting up the PS4, it was immediately recognized and formatted. Really no complaints about the drives performance. I only took off one star because slightly better deals can be found elsewhere if your not in a hurry. But all in all it is a good purchase.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    NOT a great choice for wedding photographers

    Posted
    Cynthia
    • My Best Buy® MemberMember

    I never had storage issues with this hard drive.. but I have to say that if you are a wedding photographer and have busy wedding days I would NOT recommend buying this. If you accidentally drop it (even on a carpeted floor) all data is erased. This has happened two times in six months and there's nothing I can do. I tried taking them into a recovery service and they couldn't even do anything. I will ONLY buy rugged external hard drives from now on. It's the only way to have piece of mind.

    No, I would not recommend this to a friend