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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 130 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the My Passport 500GB External USB Type-C Portable SSD's small size and ease of use, finding it convenient to transport and use as a backup device. The drive's quality and speed are also frequently praised, with many appreciating its USB connectivity and lightweight design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-130 of 130 reviews
  • Rated 5 out of 5 stars

    Great drive, great buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive for my new MacBook Air. Small and really fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work not as fast as the Scandisk equivalent but it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Solid Unit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast writing speeds, I only returned it cause I found my other SSD.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Nope. 10/10 would not recommend.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive in less than 6 months of use. Intermittent USB issues. Got pretty hot as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I really love it and I will remember to send it to my friends and family

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Drive gets too hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive gets way too hot and when connected to a laptop, can burn your leg due to a short cable. Should have been designed with an aluminum case and include a longer cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The people working on it keep getting disconnected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review this because I can’t get anyone to finish connecting the passport to my computer. The people working on it keep getting disconnected. Can you help me find a way to get this passport connected more easily?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drive non-functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive non-functional. First time plugged in I followed the quick set up guide. Drive was partitioned with no format. Would not assign to a Drive and was not recognized as external storage. I followed all of the recommendations, even was able to set a password. But unformatted, with no way to format is how it remains. Last attempt on a 3rd device for some reason now it is only recognized as a CD/DVD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow than a turtle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the Best Buy employee that this was equal to the Samsun T5 . Totally wrong , it’s slow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Exactly what i needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for. Very portable. Im a on the go person and this is a perfect on the go addition.

    I would recommend this to a friend