Customers are delighted by the ample storage capacity and ease of use of the My Passport Wireless Pro 4TB external hard drive. Many found it simple to set up and use with both computers and mobile devices. However, some users experienced difficulties with the wireless functionality, reporting slow speeds and connectivity issues. The wireless setup and operation were cited as areas needing improvement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-41 of 41 reviews
Pros mentioned:
Storage
Rated 1 out of 5 stars
Setup & Battery Horrible
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took forever and lots of online searching to get this thing to actually save and retrieve files for Windows use (Windows 10). Once I transferred all of my files over and began using it, the batter began to die. It's been 4 days and it will not charge. Remains at 5%. I just submitted a ticket to WD. Taking it back to Best Buy shortly and will try the 2 TB model, hoping that this battery issue was singular to this particular unit.