Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 6 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 69 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-69 of 69 reviews
  • Rated 5 out of 5 stars

    No Issues As Of Now; Works as Desired

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this only a few days so can't complain about anything yet. Works as it should. Hopefully it doesn't die the fourth time I use it like the 12 TB WD HD I bought a year ago...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the drives yet but the price was excellent! Can’t beat BestBuy. That price match and you can always return if not satisfied with your purchase. Thanks BB,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return but prob my power supply was the iss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could run RAID with another 4TB surveillance drive. Once I put it in the bay the power stopped to the external hard disk case. The other hard drive was a different brand which also could be the issue. More than likely it was that my power supply couldn't handle another disk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for security system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping. Excellent product so easy to set up in less than 10 min. Just what I needed to be back up and running again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is awesome, working all time recording and recycling space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wd purple for NVR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats not to love about this plus it has 5900rpm compared to wd red with only 5400rpm specially great for Blue Iris

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    crap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after a month, 20 days after it was not returnable

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi DavidB, We apologize for the inconvenience caused to you. This is not the service we want for our customers, this usually never happens. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshot, Our support team will reach out to you promptly. WDConnections

  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hdd worked for all of 1 week! What a waste of money

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, we’re sorry to hear about the trouble you’re experiencing. To help us assist you better, could you please share more details by opening a support ticket at (https://support-en.wd.com/app/askweb) Our support team will review your case and get back to you as soon as possible. Thank you! WDConnections

  • Rated 5 out of 5 stars

    Hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best purchase for this hard drive price was great for it

    I would recommend this to a friend
Sponsored