Customer Ratings & Reviews

Easy setup works well. Easy to use. Took 10 min to use

Product Highlights: -Plug-n-Play, 5-Minute Easy Install -Boosts Talk, Text, 3G & 4G LTE Data -For Small Home or Office Up to 1,500 sq. ft. -For Multiple Devices & Users -Works on All Phones w/All Carriers -Up to +70 dB Gain -Best for desktop or workspace area (for best results stay w/in 5-8 ft. of the amp) or up to 1-2 rooms. -Aesthetically pleasing form factor w/hi-gloss piano black plastic finish on 8x9" inside desktop antenna & 9x10" EQO multi-band amp -Signal boost provides improved talk & text w/faster hi-speed 4G LTE. -Good for those needing faster uploads/downloads for streaming apps, including: Google Chrome, Safari browser, YouTube, Netflix, Pandora, Spotify, & other similar data-heavy apps. How It Works -The antenna receives the signal to access voice & 3G, 4G, & LTE data, which then delivers it to the booster. -The booster receives the signal, amplifies it, & then serves as a relay between your cellphone & the nearest cell tower. -Ideally, your devices will get a stronger signal, w/calls & data fed thru the booster back to the network. Kit Includes: -EQO Multi-Band Cell Phone Signal Boosting Amp/Repeater -2 Antennae: Inside Desktop Antenna & Optional Outside Antenna -6 Ft. & 25Ft. Coax Cables -Power Supply -Instruction Book Pros: -Excellent packaging made it easy to unbox & set up. -1 of the best unboxing experiences I’ve had w/any tech product -Setup is beautifully labeled & simple to install. Even a Luddite would have no problem installing. -Full setup took under 15 minutes. Neutral: -Although the signal strength bars on our Verizon Samsung Galaxy Note smartphones didn't improve, we suffered no dropped calls. In fairness, signal strength indicator bars on smartphones don't offer the same level of accuracy as a test meter & thus aren't always the true sign of signal strength. As the instruction book indicates, in the real world, the best test is by usage. Cons: The square recessed coax cable connector well on the back of the inside desktop antenna, w/the kickstand extended, is too small. Even my wife, who has small/slender fingers, had a tough time manually twisting on the coax cable w/the limited room/tolerance. Conclusion: -We like the concept of boosting the quality & data speeds in our small office/home office (SOHO). -Did we notice any tangible improvements? Not really. But we also didn't suffer any dropped calls, although that wasn't really an issue beforehand anyway. -Is the kit worth $350? If you live/work in an area that isn't offering strong voice connection & good data speeds, this setup could be a worthwhile enhancement or, at the very least, good insurance for improving reliable connectivity w/your cellular carrier.

I live in an area where where there is limited reception. This model did not increase my reception at all. I returned it to Best Buy without any problems. I need to get a booster with an external antenna.

Before this booster I couldn't even have a conversation on my cell phone anywhere in my house due to the fact that I live in a metal house. Now I can use my phone anywhere in my home. I wish I would have bought it sooner

I followed the instructions to set up this product. I went from no service to having some service in some of the areas of my home. Hard to say if I would recommend because it might work depending on the structure.

I’m glad I bought this product. It helped me get a stronger cell phone signal which made my video buffering faster

Let me jump right in with the 'Pros' - the good stuff. This WeBoost eqo Cellphone Signal Booster is so, so easy to install. The company really made this simple, providing step-by-step instructions right on the plastic wrappers themselves for each part. And you can certainly see the quality of the product, as none of those parts seem flimsy or cheap. Versatility - this cellphone booster works with all providers and supports all makes of phones. The equipment itself is sleek and modern in appearance, and would fit right in with a variety of interior home decors. However, this leads me to the 'Cons.' Now onto the "not so good stuff." The booster base unit and inside antenna, while being what I described above, are also quite large and may clutter up a home already heavily populated with electronics, such as mine - too many devices all needing to be positioned in the same relative space; which can also cause interference issues. The range inside the house isn't as good as I was hoping or expected from a device that cost as much as this unit goes for. My home is under 900 sq ft and the 'boost' I was seeing dropped off when I entered the back bedroom and kitchen. But your results my vary. There are too many variables - correct positioning of booster base, inside antenna and outside antenna; distance from cell towers, outdoor obstructions, weather, cell phone provider reliability, etc. Basically, this device can only do so much to improve the signal you're receiving 'in-house.' But if you've tried other options and can afford the price tag, this could be a viable solution; especially if you live out in the middle of nowhere, where your cell reception is just not cutting it. Overall, based on my own personal experience using the device, the cost of this particular unit outweighs its limited benefits.

My camper is located in a remote area where my phone picks up 1x. I get LTE with this product.

This product gave me no additional bars of bandwidth and my calls continued to drop even with this device. I was able to use Wi-Fi calling instead (no cost for this on my phone setting). Glad not to have this product that really does nothing to help with cell phone calls.

Does exactly what it advertises and it’s priced really well too

If you don't have a good signal outside, you will not have a good signal inside. The 32x boost statement is very misleading. But, if you have a good signal outside it will bring that same signal into the home or business and share it over it's range.

I have Verizon and a family member has ATT. I was hoping this product would help both with cell service in the house; it did not. In all fairness, I live on a very wooded property and I think someone with a more clear view would get a benefit.

I got this for use at our house where family from all over often comes together or Christmas, Thanksgiving, etc. It’s a fairly remote house though and getting reliable mobile phone signal is a constant struggle. We have over the years identified a few “good spots” that work for most providers and have managed to get by. When I saw the weBoost EQO I jumped at the chance to see if it would allow us to corral the signal from one of these good locations and channel it a short distance to the living/dining room where we and guests spend most of our time together -- it’s easily the most heavily trafficked room that would benefit the most people if signal to it could be improved. My short and sweet review is that the weBoost EQO, when properly and thoughtfully installed where it had a decent signal to start with, definitely succeeded in improving the signal to the area in question. It wasn’t perfect, but it was noticeably better. If you’d like to know more, read on. The weBoost EQO comes in basically two pieces: 1) A booster unit that gets placed where you get at least some signal already. This model also comes with an optional antenna paddle on a 6 foot cable that can help the booster unit reach outside a window for even better signal potential. 2) An antenna unit that gets placed facing into the area where you want the signal improved. Working with signal boosters can be counterintuitive though, and the adage “only as strong as the weakest link” is a good principle to keep in mind. In other words, the booster unit can only relay a signal to the antenna unit that’s as fundamentally useful as the one the booster unit itself gets to the provider’s tower. For this reason, thoughtful placement of the booster unit is absolutely critical. This is easily the part that took the most time as it involved patiently walking from area to area with a phone, preferably in dBm signal meter mode, and making note of which area provides the best overall signal for the booster to start with. Once you find your spot, setup of the units is very easy, just keep in mind that you are limited to about a 25 foot cable to interconnect them. The final setup can lead to some counterintuitive observations though and there are some things worth keeping in mind. For example, if you place the booster unit in an area that reliably gets a weak -110dBm, your phone near the antenna unit may indicate an excellent -90dBm (considerably better signal) you are still only going to get a connection that’s as reliable as the weakest link, -110dBm in this example. For the more casual user, who often thinks in terms of bars of signal, this means that if your booster unit is in an area that gets 1 bar, but your phone shows 4 bars when it’s near the antenna unit, your connection is still really only as reliable as the 1 bar the booster unit receives even though your phone thinks otherwise. This is because, when using a booster kit, your phone bars and dBm signal meter show the strength of its signal to the antenna unit a few feet away -- although that may show a strong 4-5 bars, you still may not have much/any improved overall performance if the booster unit relaying the signal for your phone is placed where it barely manages a 1 bar connection with the tower -- the weakest link will always dictate the overall quality of the connection. For this reason, it’s more meaningful to look at real world results such as call stability and data throughput than to make much of whether your “signal bars increased”. As I’ve tried to convey above, a signal bar increase as shown on the phone can be misleading and isn’t a reliable metric, especially when a booster like this is in the mix. Having said all that, here are my real world results. They aren’t perfect or even what I had hoped for, but they do indicate that the booster was fundamentally doing its part. The limiting factor in my own case is very much “the weakest” link factor as I’m far enough remote that I didn’t have great signal to start with. Call stability: So long as I stayed within the cone of coverage provided by the antenna unit, call stability increased and allowed for pretty much free roaming in the intended area. If I walked outside the cone of coverage, calls rapidly deteriorated or dropped. This isn’t the boosters fault, and if anything it confirms that the booster was doing exactly what it was supposed to do and was providing enhanced coverage to most of the living area. It also shows that, for a small booster like the weBoost EQO, you can and should expect the signal benefit to drop off pretty sharply if you stray very far at all from the antenna unit. Data: Before adding the weBoost the best data we typically saw from anywhere inside the house was about 5Mbps download, and a paltry .5Mbps up. While looking for a good signal location, I found an area on the deck of the house where I could get -100dBm and 20+Mbps down and 2Mbps up while just holding my phone and this is where I ultimately decided to set up the EQO. I attached the antenna paddle to a window, connected it to the booster unit just inside that same window, and then ran the 25’ cable to the antenna unit which I had faced into our living/dining area. The results weren’t as consistent as I’d have liked but were nevertheless appreciably better than having no booster at all. Before setting up the booster I would routinely lose voice and data completely in this living area, with the booster I never lost connection entirely and achieved downloads and uploads comparable to what I was getting on the deck, and that’s pretty much exactly what you should expect if it’s all setup properly. My one dislike with this kit is that I found the 25’ cable to be pretty limiting for a clean final install in my scenario, but because longer cables will inherently degrade the signal being relayed between the units you really should stay within that recommended length. If you need more length than that, or if you intend to cover an entire home or even just a larger part of one, you should consider a more powerful model like the weBoost 470103.

Would not work in our house moved to four rooms still no signal not worth the money cost way too much this will not work in Clarksville don't waste your time energy or money return for full refund.

Pros -Works, boosted my average 2-3 bars reception in my home to 4-5 bars. -Parts are clearly labeled for proper order of assembly. Cons -Pricey -Signal boost area is small and doesn't help one floor to another. -Bulky. The wife calls it an eyesore -Potentially tricky to set up. -Installation manual is vague. Overall Cell reception in my area for my carrier isn't horrible, but it does get spotty indoors. It's often at two bars and a dropped call here and there isn't uncommon. As I'm in a two-story condo, a 1500 sq-ft cell booster sounds plenty powerful to fix that. While the parts in the box are clearly labeled and numbered for assembly, actual installation in the home can be rather tricky. weBoost claims it can be set up in 60 seconds and I'm wondering how they figure that. After carefully measuring signal improvement, it took me nearly an hour to get it installed in a way that actually improved my signal without getting in the way. The system calls for an exterior reception antenna to be mounted in a window with the base amp/booster close by. The booster is then plugged to an interior broadcast antenna and together are supposed to amplify the cellular signals in your home. The two are supposed to be a minimum of 15 feet apart, which can be difficult given the package only comes with a 25 foot cable ( when trying to wrap it neatly along corners and walls, that extra 10 feet is eaten up fast ). They're also supposed to be in the same orientation, so compatible installation locations are few. The easiest installation I suppose is to put the booster in one window and then run the internal antenna 15-20 feet down the same wall ( the antenna is designed to hang on a wall as well as stand on a table ). I'm not sure how flush it would hang on the wall given the jack is barely recessed on the back to give the cable very little room to bend ( though the recess is tight enough to make it difficult to attach the cable without a small wrench ). It also means you've got something the size of a cable box hanging on your wall. The instruction manual says the two internal pieces must be carefully aligned with each other for proper performance and this is the truth. Rotating the antenna even a fraction of an inch was the difference between five bars and no performance gain at all. This suggests they are both directional antennas, not omnidirectional like a wireless network router. Indeed the signal boost is easily blocked by interior structures, like half-walls and kitchen islands, and won't improve reception on other floors. The manual doesn't cover any of this. In fact it doesn't give you any suggested installation methods or tips at all. The use cases for this thing are few and far between from what I can tell. As a powered antenna, it has to have at least a weak signal to even work, meaning if you struggle to get any cellular signal, the Eqo won't help at all. A single Eqo is only good for one floor, so you need multiple units if you want cell reception on your main floor living room, your upstairs bedroom, and/or the basement TV room. At $350 msrp, that's a hefty cost. A single floor office space or a rambler that needs a little signal boost to the basement are the best situations I can think of where the Eqo makes sense. Ultimately, this is only to assist with voice and text communications on a cell phone. Nearly every other communication method is handled over regular data lines, so as long as you've got good WiFi in your home, you're mostly fine. But even some carriers are able to do voice and text over WiFi, so you'd need to be in a very specific circumstance to need a cell booster that only realistically can cover a very large open room.

We live in the country a distance from the nearest cell phone tower. Typically we get (depending on where you are in the house) no service, 1 bar or two bars. Again, it really depends where you're at in the house. The signal strength is consistent (doesn't jump around) with your inside location. I decided to try the weBoost - 4G Cell Phone Signal Booster. To actually plug it in and arrange it, it's simple. Hook the cable from the booster unit to the antenna unit, plug the booster unit in, and it powers up doing its thing within 30 seconds. Typically you set the booster unit in a window that faces your cell tower and the antenna unit on another table between 15' and 25' away from each other. A key to this is use your cell phone as a signal strength meter to find the best window to use. There are instructions in the User Manual that tell you how to set your phone to do this - who knew? I didn't, and using the signal strength table in the Manual, you can determine whether your signal strength is a Dead Zone, Poor, Fair, Good or Excellent (just using the dots signal your phone normally shows isn't precise enough so you can change it to read in sBM units). Obviously, if your cell signal falls into the Good or Excellent range, you don't need a booster anyway. Getting a read on the actual signal strength is what took time. You can get a reading for 3G or LTE. The signal strength is read on a different scale depending on whether you're measuring 3G or LTE. That's why you test with LTE turned off for a 3G strength reading and then turn on LTE to test that. In weaker areas like ours, your phone actually switches between LTE & 3G automatically depending which is giving your the stronger signal. It probably sounds more complicated than it is to actually do - the User Manual is easy to read to do all this - but it takes time. Anyway, I found a location where I was getting a stable Fair signal (you don't get Good otherwise known as 3 bars at my house). Fair is typically 2 bars. I set things up to use the 2 bar location. I have to say I was disappointed. If you're within 20' or less of the antenna unit, you'll get Good signal (3 bars). If there's something like a wall between you and the antenna unit within that 20' you're likely to drop into the Fair signal strength. Frankly, I expected the weBoost to crank a Fair signal to Excellent with it dropping off to Good maybe 30' or 40' from the antenna (the material with it says it covers 1500 sf). This simply didn't happen. It comes with an outdoor antenna to use outside of your window in case the window itself retards the signal strength. I tried it with and without, but the signal strength didn't change either way. The weBoost does take a Fair signal and boosts it to Good if you're in one large room; maybe two depending on your layout. Who knows if it would do better if you had an antenna on your roof or something. First, you would have to probably buy a cell antenna made for that purpose then the coax to run it inside to your booster unit. No idea if that's feasible given resistance in different coax you might use etc. I had no interest in going to those lengths since we can make cell phone calls from our home as long as we're in the right rooms to do so. I can only marginally recommend weBoost under the limited room size conditions I stated above, and then don't necessarily expect Excellent signal strength. My weBoost would not boost a Fair signal to Excellent at all and only to Good as long as you were within 20' of the antenna unit with no major obstructions between.

eBoost gave me great hope for quality internet access where connectivity was limited and unreliable. Unfortunately that hope did not materialize. There is improvement but very little.

The install is simple and straight forward for the interior portion of the install. The exterior antenna takes a bit more time to set up and mount and had to wait for a relatively warm day as is still chilly in NYC. Make sure to try and set up the interior booster antenna where you gave the weakest point of reception if possible. All said and done I currently have Verizon as my carrier and reception is so bad that I can terminate my contract at any point without any ETF due to the poor coverage. Another household member has T-Mobile and that coverage is better but not by much. Verizon without the booster is -122dbm and for the T-Mobile without the booster is -100dbm. With the booster and all antennas in place, Verizon went to -100dbm to as low as -82dbm and T-Mobile went to -88dbm to as low as -68dbm. These are significant improvements, I get coverage all over the house and exterior of my house up to about 20-30 feet from my front or rear doors. I am impressed by the basement coverage. My house is a 1950's built house with lots of plaster and WIRE lath walls. The improvement again is significant but the cost is very expensive but if you need it due to a lack of a home house wi-fi network then it is a good option. I am sure the price will come down but for me all I can say is this product does the job.

While it isn't part of the weBoost itself, I was annoyed by the registration process. The setup guide says "Stop!" to make sure you register FIRST. Perhaps it is like some cable modems that require some input from upstream. So, when attempting to register, the drop-down list of product/part numbers didn't include the one in my possession. I tried the one that most closely resembled my device's number, and the website accepted it. A 4G Cell Phone Signal Booster...yes, it does exactly that - boosts 4G signals. In fact, I was pleasantly surprised by the improved signal strength. I would have liked for it to have a greater range, as the boost was limited to a couple rooms at the end of the house where it is located. This second piece of frustration is especially disappointing because the antenna(s) must be located in a window where there is already a good signal. This is therefore exactly where I do NOT need signal boost. The setup does makes good "engineering sense" however: there is an optional outside antenna (I placed it between the screen and the storm window outside it), an inside antenna, which transmits the signal to the booster unit. The next frustration was the placement of the booster in relation to the inside antenna. The instructions made a point of how they must be lined up. This is not as easy as it sounds, especially if, as in my case, there isn't a location straight from the window to a point within the range of the 25' cable. Most window sills I've seen are not deep enough to allow for the inside antenna to be pointed in any direction other than straight ahead. Luckily, I was able to turn it a little and tuck the drapes into a shelf unit enough to keep it from tumbling off the sill. In the end, I saw a 25-30% increase in signal strength in the rooms nearest the booster. There was no appreciable increase in the rest of the house. Still, I would recommend this product for someone who is willing to adjust furniture and such to accommodate it, and who desperately need a stronger 4G signal.

We ended up returning. Need a!window for this to work. Enable Wi-Fi calling instead.