Customer Ratings & Reviews
- Model:
- 473120
- SKU:
- 4866700
to a friend
- Pros mentioned:Easy to use
Great device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a great product. Works really well. It super easy to install
I would recommend this to a friend - Cons mentioned:Signal improvement
Update on "It Worked?"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the review of this product weboot customer service has contacted me regarding the review of their product. I was very pleased that they took the time to make it right with me so I wouldn't drop a call in my home. But I'm still sad to report that I will give it a 3 star review. The The device only improved my cellphone a little, I went to one to two bars to just three (only at times). Also I have to be in the same room as the antena. The Company overall is most excellent!!! There customer service is very professional and caring about the customer!! If I was reviewing the company themselves I would give them a five star!!!! If you buy this product I hope the best for you and your cellphone boosting needs.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to write an honest review. We are so pleased to see you had a positive experience with our customer support, and appreciate the valuable feedback. We are sorry to see that the Eqo did not perform as you hoped. While we have already troubleshot the system with you, we would be happy to work with you to see if another solution might best fit your needs. Again, thank you for your review and for using our product. You can reach us online here:
http://support.weboost.com/hc/en-us/requests/new
Or by phone at 866-294-1660.
- Pros mentioned:Lte boost, Stream netflix
Better than nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have no data or very inconsistent data capabilities, this will at least get you to a bit faster and hold the signal steady. I had 4g 1 bar, it would sometimes jump to 3g or even 1x, after this I hold steady at 4g 2 bars and occasionally 3 bars. This at least lets me stream Netflix slowly or do a video chat albeit sometimes choppy.
I would recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to leave a review. We are happy to see you are getting improvement, but would like to see if we can help improve your opinion of our product. There are a few things we can try to ensure you are getting the full benefit of the product. You can reach us directly, here:
http://support.weboost.com/hc/en-us/requests/new
- Cons mentioned:Signal improvement
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for the solution. Did not improve reception for ATT or Verizon at all. Followed all instructions. Tried multiple placements. Nothing worked. Signal attenuation beyound 6" from antenna was huge. High possibility of another repeater near by.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to write a review. There are a few steps we can follow to determine why you are experiencing the issue you are having. Typically if the system was overloaded, the lights would indicate that in amber color. We also want to ensure that you have adequate separation between the base unit and internal antenna. Sometimes this adjustment alone can help improve signal. We also like to take signal readings where the base unit is located to ensure you have enough signal to boost. Lastly, there are external antenna options that may work better for your situation. We would like to work with you directly to see if we can help improve your experience with the Eqo. You can reach us directly, here:
http://support.weboost.com/hc/en-us/requests/new
- Pros mentioned:Better than nothing
It will do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to be right on it for it to work. Doesn't go the feet it says. It is better than nothing at all.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to write a review. We are sorry to see that you have not had a better experience with the Eqo. We would like to help improve your experience, and see if there are any tips and tricks we can try to allow your booster to work more efficiently. Typically if the booster is providing small coverage areas, it's likely due to low starting signal. Or, we may need more separation between the base unit and internal antenna. We would like to work with you directly to help optimize your system. You can reach us directly here:
http://support.weboost.com/hc/en-us/requests/new
- Cons mentioned:Performance
Does not help very much.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't do a good job for the amount that it costs. Should work better .
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to write a review. We are sorry to see that you are not getting the desired performance from the Eqo. There are a few things we'd like to check to be sure you are getting what the booster can give, given the application. We want to make sure the base unit and inside antenna have adequate separation, and that the base unit as enough signal to boost. We do offer a free external antenna, for applications that will allow it. We would like to work with you directly to see if we can help improve your inside coverage range. Please reach out to us here:
http://support.weboost.com/hc/en-us/requests/new
- Cons mentioned:Signal improvement
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if my weboost was faulty however after following instructions even watching youtube videos and doing all the tweaking spending 2 days attempting to get the weboost to work nothing ever worked I had the same 1 or 2 bars and same drop calls and signal with absolutely no signal improvement
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that the Eqo didn't work for your situation. We do offer a free external antenna (from the manufacturer) to help in certain situations that would allow it. We want to ensure that there is enough signal at the base unit site, and enough separation between the units to be sure the system can work optimally. We would like to work with you to see what we can do to help. Please reach out to us here:
http://support.weboost.com/hc/en-us/requests/new
Or by phone, at 866-294-1660.
- Cons mentioned:Dropped calls, Signal improvement
Seems to work well. At times loses signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Booster seems to work most of the time by at times will lose the signal for no apparent reason. Drops a lot of calls.
I would recommend this to a friend - Cons mentioned:Signal improvement
No signal with booster on most of the day.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No signal most of the day in this area with our booster.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that you aren't getting desirable coverage from the Eqo. If it's appropriate for your installation, we do offer a free external antenna. We would like to work with you directly, to see if this option is suitable for you. We would also like to assess if more separation, or different window placement may benefit your installation. You can reach us here:
http://support.weboost.com/hc/en-us/requests/new
- Cons mentioned:Performance
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge waste of money. Did not work at all. Extremely disappointed. Wish I'd returned immediately. Stuck with this paper weight.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that you were disappointed with the Eqo, and we'd like to see if we can improve your opinion of the product, and improve your cellular experience. There are a few things we can assess to see if we can improve the performance of the Eqo. One of those being, we offer a free external antenna which you can add to the unit. Please reach out to us directly:
http://support.weboost.com/hc/en-us/requests/new
- Cons mentioned:Performance
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product did not live up to expectations. In fact, it didn't work at all for us.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to write a review. We are sorry to see that the Eqo did not live up to your expectations. We would like to work with you directly to see why the booster didn't work for you, and see if there is another solution that might best fit your needs. The typical reasons the Eqo might not work for you include: too weak of starting signal, inadequate antenna separation, or improper antenna placement. Please reach out to us here:
http://support.weboost.com/hc/en-us/requests/new
This thing STINKS!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to walk around looking for a signal. Then hook it up. Then you have to go online and register. EXCEPT this piece of garbage did NOT show the register number that was on the receipt OR on the box! The numbers listed were 3 different models, but NOT this one! For a product over $300.00 you would think it would activate itself! Don't waste your money UNLESS you have a ton of patience!
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to write a review. We are sorry to see the frustration you experienced while installing and registering our product. We are always looking for ways to improve, and your feedback is helpful and valuable. The model number can best be chosen by typing 'Eqo' into the model field, and the serial number is 17 digits in length, above the FCC ID, below the bar code. We would like to work with you directly to see if we can improve your opinion of our products. You can reach us here:
http://support.weboost.com/hc/en-us/requests/new
Limited increase in service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the install of this device only raised by reception by 1 bar
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We would like to work with you to see if we can improve your experience with the Eqo. Bars are very deceiving in measuring signal, so while you are only seeing one bar of increase, you may see a much greater result in phone calls and connectivity. We hope you will allow us to assess your situation to see what we can do to help. You can reach us here:
http://support.weboost.com/hc/en-us/requests/new
This product did not work in my area.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product hoping that it would work in an area that has poor reception - and I didn't see any improvement.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for leaving your feedback. We are sorry to see that the booster didn't provide a noticeable increase. We do offer a free external antenna, which generally helps most situations. There are also a few tips and tricks we can try, to see if we can get you better coverage. You can reach out to us here
http://support.weboost.com/hc/en-us/requests/new
Or by phone, at 866-294-1660.
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't improve cell service at all. I do not recommend for anyone to purchase. Certainly not worth the cost.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that you had a negative experience with the Eqo, and would like to see if we can help improve it. We do offer a free external antenna kit, if your installation would allow it, and this often provides noticeable increase. As long as there was enough antenna separation, and adequate starting signal at the base unit, the booster should have shown increase. Please reach out to us here:
http://support.weboost.com/hc/en-us/requests/new
Or by phone at 866-294-1660.
Awful doesn't do a thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I messaged support and they tryed to help a couple times but quit messaging back when try didn't fix it.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for your review. We are sorry to see that you aren't seeing adequate boost with the Eqo, we would like to work with you to find out why you aren't seeing the gain. We strive to provide the best customer support, and I am sorry to see that you didn't feel your situation was figured out. Please reach out to us here:
http://support.weboost.com/hc/en-us/requests/new
Or by phone at 866-294-1660.
Overall nice value for signal boosting!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works as advertised, although individual results may vary. In other words, you still need to have at least 1 solid bar to get a quality boosted signal. For some people, the more powerful version, with a separate antenna that mounts on the roof for much better signal pick-up
I would recommend this to a friendItem didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it didn't work as expected. Would not connect nor boost signal.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to write a review. We are sorry to see that your signal did not improve as you hoped, with the Eqo. We do offer a free external antenna for the Eqo which usually helps increase boost, if your installation will allow it. We would like to work with you to see if there is anything we can do to help. Please reach out to us here:
http://support.weboost.com/hc/en-us/requests/new
Not worthy of the time it took to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Said it would pick up the signal didn't even come close overrated
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to write a review. We are sorry to see that you were unhappy with the coverage of the Eqo. The coverage you see inside, largely depends on the signal at the receiving antenna. In this case, that is the signal at the base unit which sits in your window. We do offer an external antenna for the unit, which may help in many situations. We would like to work with you directly to see what we can do to improve your opinions of our product. You can reach us directly here:
http://support.weboost.com/hc/en-us/requests/new
Phone booster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have good results from the Weboost product.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that you did not have a better experience with the Eqo. As long as there was adequate antenna separation, and enough starting signal at the window area, the booster should provide results. We would like to work with you to see why you aren't noticing a gain in signal. You can reach us here:
http://support.weboost.com/hc/en-us/requests/new
Or by phone at 866-294-1660.
What experts are saying
