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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 137 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the Complete Internet Security + Antivirus Protection for its user-friendly interface, highlighting its easy installation and usability. They also express satisfaction with the security it provides, ensuring a sense of protection for their devices. Furthermore, customers appreciate its performance, noting that it does not slow down their computers, and its multi-device capability, allowing protection across various devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-137 of 137 reviews
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of use simple to load software works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides perfect protection for my desktop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security works better and doesn't slow down computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good internet security program. Works as I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what is designed to do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward defense against evil doers! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for all protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best antivirus plus so much more.

    I would recommend this to a friend
  • Cons mentioned:
    Mac compatibility

    Rated 2 out of 5 stars

    Not happy with it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying found out it won’t work on Apple products took it back to Best Buy and the Geek tech just said it won’t work on Apple products and sent me on my way

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      This will in fact work on MacOS devices like a Macbook pro. The full security suite is not available for mobile iOS devices. Webroot

  • Rated 3 out of 5 stars

    Great antivirus program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think that it should be a two year plan since you are paying for extra devices that you don't use.

    I would recommend this to a friend
  • Cons mentioned:
    Expired key code

    Rated 1 out of 5 stars

    Bad Key Code

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came with expires key code so I can't install on my devices.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Add-ons

    Rated 1 out of 5 stars

    Nothing like a expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dp the full security unless you fo ad on ad on's. Very disappointed. Would never buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not what I asked for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested and wanted a package to protect my phone and this does not do the job.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 2 out of 5 stars

    Not needed per T-Mobilrle wland will NOT worry on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically as useless as McAfee and does not support tablets. Huge waste of money.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for the feedback - stay safe! Webroot

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad could not install this product on my cellphones (iPhones). Basically making this product 50 percent useless.A couple of days later I find it is not even working on my computer so I am not getting any of what I paid for. Returned to Geek Squad they said product was having issues and to check back in a couple of days or a week. Still not working

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      iPhones are not a supported product for Webroot Internet Security. This is due to the already incredibly strong antivirus functions built into iOS. I'm sorry to hear you're having difficulties getting it to work on your PC! Our support team can assist you free of charge and they can be contacted here: https://www.webroot.com/us/en/support/home-contact Webroot

  • Rated 1 out of 5 stars

    Worst AV software I've ever encountered.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks features others have as standard in their ultimate package such as site blocking and parental controls. And some of the other packages with better features cost less.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback Webroot

  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but this time it made my desktop slower I will buy it again but I need to find out what went wrong, I have been buying this product for years never had a problem until now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Read before you install Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did alright the first few years then it started messing with my pc so I uninstalled it and cancelled my account and moved on to a better co. Since then almost every single time I restart my computer two different webroot screens pop up and, yes, when they do, my computer acts up. This must be a common problem because there are many suggestions when you google the problem. Sadly, not even webroot s suggestions have worked. My computer shows it to be uninstalled but something was left behind. You should know this problem before you install them on your computer because it really is irritating. So irritating in fact I swore off Best Buy years ago and can’t imagine me ever spending another cent there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot, used to be a good software years ago. If, you are not tech savvy, bypass this software. I rate it: -0- I did purchase the CD software (old & outdated) online from Best Buy & within reason, it is not there responsibility. 1 year subscription expired in 38 days. I chose to open Webroot ticket. The initial response had nothing to do with the premature expiration. They did correct 2 days later. We went back & forth, until I finally said to send me a 'uninstaller link'. Would you believe the response is, "we do not have uninstaller link. You have to send us the links sent to you for us to repair/correct, etc". Other issues did occur. I am taking a loss on Webroot crapware. You can not uninstall or reinstall. You must use a 3rd party app, to get rid of Webroot from your system (Windows 10).

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry you had a less-than-ideal experience using Webroot. I sincerely hope you find a service that suits your needs. Webroot