Customer Ratings & Reviews
- Model:
- XLDEC54-NV
- SKU:
- 2590572
to a friend
Customers are saying
Customers express satisfaction with the 3-in-1 TV stand's ease of assembly, ample storage space, and sturdy build quality. Many appreciate the stand's simple design and the amount of room it provides for electronics. However, some customers reported receiving the product with damaged packaging, suggesting improvements are needed in this area. The unit is described as a nice-looking and durable piece of furniture.
This summary was generated by AI based on customer reviews.
Product said it would work with 60" and it didn't.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product came damaged and it did not fit a 60 in TV.
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .“Our goal is that every customer is a satisfied customer. We are sorry to hear about your experience with our product. We appreciate the time you took to provide feedback. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department at 1-866-942-5362 M-F 8:30am to 4:30 pm PST.”
Tv stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap crappy overpriced stuff. The shelf just fell out. Its worthless after only a year. a pile of bricks would be better.
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .We are sorry for your bad experience. If a part is damaged or worn, please call Customer Service at 1-866-942-5362. We will gladly send a replacement part.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered one it was broken . Second one came broke 2
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello, thank you for bringing this to our attention. Our goal is that every customer is a satisfied customer. We are sorry to hear about your experience with our TV stand. We appreciate the time you took to provide feedback. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department . They will assist you in getting out replacement parts for the damages on the console. You will find our number on the instruction manual. Thank you for purchasing Whalen Furniture.
Great TV Stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stand holds a 49" TV perfectly. We are well satisfied with it.
I would recommend this to a friendTerrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking media stand however, the parts are either damaged (wood frame) or poorly made brackets. The TV mount was crooked when it was installed and we even had requested to be replaced by the main manufacturer, however they were backlogged. Best Buy suggested we re-order the item and just switch the part we needed. What a surprise, when we showed up for the exchange, the swiveling bracket was also defected from the new order. I wouldn't suggest buying this product till later when Whalen resolves this issue.
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .“Our goal is that every customer is a satisfied customer. We are sorry to hear about your experience with our product. We appreciate the time you took to provide feedback. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department at 1-866-942-5362 M-F 8:30am to 4:30 pm PST.”
Doesn't align and scrapped up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.box heavily damaged,, thank goodness for the colored pen, you,re going to need it..corner banged up , top glass doesn't sit level either... Nice size but disappointed in quality..haven't mounted tv yet
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello, We thank you for bringing this to our attention, customer feedback is very appreciated. Our goal is that every customer is a satisfied customer. We are very sorry to hear about your experience with our Whalen Furniture TV Console-for-flat-panel-tvs. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department Team. Thank you for purchasing Whalen Furniture!