Customer Ratings & Reviews

The unit is really much noisier than I thought. Even with nothing in the dryer and the dryer turned on (as I did to check out the unit) it was very noisy. When this unit dies I definitely will not replace it with a similar unit, but will choose to have brackets mounted to the wall to mount a free standing dryer above a washer instead of having a stacked single unit. Also know that you don't need to purchase the accessory hoses if Whirlpool through the BestBuy Geek Squad is installing for you. Whirlpool installers only use their hoses provided and only warranty when they use their own hoses.

This is the worst washer/dryer combo. Do not purchase. We purchased new in April and have had it repaired three times in 8 mos. In order to qualify for a new washer/dryer the unit must be repaired four times. The washer consistently becomes off-balanced. Each time it has been repaired we've been given a different reason for the defect. This last time we were told to make sure we put the clothes in evenly. We live in a condo complex and the neighbors consistently call to complain when we try to do our wash because the washer is so loud. The washer is very small. We can typically only wash about three pairs of jeans per one load. The dryer is also small leaving clothes wrinkled. Do not purchase!!!

I bought this stacked Whirlpool washer and gas dryer on Feb 2010 and had to replace the timer on Oct 2010. The timer started to wane then didn't work properly at all and was lucky that it showed up before my warranty was up.

Received washer/dryer and saw a dent on the side. 3 weeks later it would not drain and spin. Discovered the sensor that is triggered by the lid was not tripping. Later found out it was not covered by the warranty because I use it in my massage office. Not impressed with the quality or costumer service on this item.