The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washes clothes beautifully but the dryer takes longer than expected to dry. Somewhat quiet and great fit in my condo. After going through the stack units, kept leaking on me, I got this one for half price and works so much better
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer/dryer! Washer measures the load size and adjusts accordingly, love that! Quieter than my previous one. Dryer does the same, but is much hotter, so the clothes dry faster, love that!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer and dryer. The washer is a little loud but it does the job. The dryer takes long let time then I'd like to dry the cloths but it gets the job done. I have a tiny space and a 110 plug so I don't have many to pick from. Plus it's an upgrade from what we had.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this unit for a small guest cottage on our farm. It's on it's own septic system so it's important to keep it active. I've been trying to do that and so far so good. I The unit has a small wash barrel without a central agitator, but that allows for more clothing and a less vicious wash. I recommend it for low usage.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well had to repair within the first month due to the magnet on the washer coming loose after it was fixed it has given us no problem since I would recommend this item.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, the customer service delivery was excellent! However, the appliance’s came with a dent, one on the side of washing matching and one under the handle of the dishwasher! The dents were not there when I saw them in the store on the shop floor!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased to replace a similar unit in a tiny studio loft. Nice upgrade from the outdated unit. Same footprint but an updated interface and quieter operation.
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Disaster
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A complete disaster. First you sent me a gas washer, took it back and then you sent me an electric one that ran on 220 volts, when I have 110 volts. Then you offered a 110 volts model, I said yes, and a couple of days later you informed me it was not available. The overall rating should be zero stars.
Hey Mundi, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great fits nicely would definitely buy it again!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laundry area in my home can only accommodate a washer and dryer of 24-inches wide. My previous set was a Whirlpool and it was a trooper, lasting nearly 11 years. I am looking forward to using the new model.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First, the washer dryer broke down within the first year, I am on the phone now with BestBuy to schedule a repair as the unit does not power on. Second, I paid BestBuy to deliver and install. BestBuy completely messed up the installation. 1st BestBuy tech without opening the box told me to replace my electric outlet. After I paid an electrician to replace the outlet. The next BestBuy tech opened the box and told me the previous outlet was the correct one. I then had to pay the electrician again to undo/revert back the outlet. I ended up with $500 extra cost purely due to BestBuy's mistakes. I then ask BestBuy for reimbursement and BestBuy said they can only provide me a $50 gift card. I wish I could provide a zero star on this review on the product and BestBuy's service.
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.