Customer Ratings & Reviews

It’s deliver on time and they help me very well and so frankly to assist

I am sure the freezer will be fine…. IF they ever get it. Delivery has been a joke. For no good reason, they didn’t deliver down our lane (twice) and when they FINALLY delivered, the darn thing was all dented. We have to wait about 4-5 more weeks for the replacement. We shall see….

Its nice and Good freezes fast and easy to use and durable

Freezer is easy to use, and gives me piece of mind that I dont have to worry about the food not staying frozen.

I’m enjoying my fridge as of now, it’s big and nice.

The best freezer i have ever owned love the space , inside light and the wheels make it so easy to move even when packed and easy to clean because of outside spigot

So far so good. Product quality seems good and is staying cold

This freezer freezes very well, but the lid does not seal or suction properly. The gasket in the back leaves a small gap. If you shine a flashlight from the inside out with the lid closed, you can see the light which is most likely why I had the problem. I returned for a replacement and had the same issue as well as a non-working front light. I will go with a different model.

First 2 shipments came with factory damage to outside. Packaging was not damaged. Third shipment has bad top seal and is currently scheduled for warranty visit within 30 days of installation. Whirlpool has bad Quality Control, they are shipping damaged or defective items.

It’s a good freezer not bad at all fits enough food

I had a terrible experience. Stopped working within a couple of weeks. Had about about 30 lbs of grass fed beef/wild caught fish/free range chicken go bad and a puddle in my kitchen because this freezer. Additionally, it is really difficult to return item because you cant contact store and have to reach out via Chat during times that most people work.

I am confident that this is a quality freezer because it was made by Whirlpool. Also the price was good.

Shipped it on its end First delivery and the truck had ample room Told the driver about it being shipped on its end and told me I didn’t know what I was talking about Argued about taking it into the house Told how to bring it in and never paid attention to what I requested Will never have anything delivered again

Control panel has red light on continuously, repair tech has not gotten back to me.

Great product, it’s a great size for the value. I would recommend!

It's a great freezer. Very light for its size too.

Bought it in late January, It stopped cooling about a week ago. May 20th. No warning signs. Fridge full of rotting meat. Whirlpool Customer service has been garbage so far.

Works as expected. Little else can be said. Only problem was with the delivery man, he had trouble handling the freezer. I think two people are needed for delivery, not one person

love this chest Freezer, foods gets really cold but not frozen.

Purchased for my son and his GF. Got a great deal at Christmas. Delivery went smoothly and the guys were professional