Customer Ratings & Reviews

My first biggest freezer and it makes easy for me to stores all my frozen foods stuffs

Amazing product. Tons of room and very easy to move around.

Great freezer great price! Perfect size for our needs. Exceptional product.

My freezer had a dent in it when it arrived. The inside seems to be working.

Just acquired recently. But love the size of the freezer and that it has a lock and alarm. it is exactly what I was looking for.

Great quality and easy to follow setup instructuons. I like that it came with baskets and accessories to sort your frozen food.

This freezer has been super disappointing. We had them come get the first one and bring us a replacement because it almost immediately started collecting frost in one particular spot inside the lid. This second one is no better. Frost is constantly falling off of the lid and into the bottom of the freezer all over our food and into boxes of food.

The freezer seams to be good but it doesn't come with enough baskets. I've tried to buy some from whirlpool but got the run around for some reason. You would think that they would want to sell me some to make me happy.

Works as described. Pricing for a simple white box appliance still seems overpriced. Overall reliability and problem-free service life is yet to be known.

Works well. Thank you....................................................

Awesome Product and it works beautifully! A Must Have!

Had this for a little over a month, but it seems solid and quiet.

The freezer was just fine, runs perfect. However, I can not find another place to rate Best Buy. They are terrible! You can not call them on the phone 'they don't take calls at the local store'; the electronic gift card I received for purchasing the freezer is unusable. I even had my son, who works for Best Buy, try to get it to work, he couldn't. And, of course, there is no one to call. Just don't purchase any product from them.

love this freezer, the baskets for storage are a great way to keep food organized

Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Nice freezer rhat is easy to organize with all the racks. Was light and east to move in tje house.

bought this chest freezer over a month so far it was very good , hope this last long, i like whirlpool brand

After setup we found the freezer to noiser than any other freezer or refrigerstor we have ever owned. I would not recommend this model for any indoor location.

Freeze stop working 21day after picking it up from best buy... it took a while talking to different people to get the right person to actually help me out... currently having whirlpool try to help me out... had to throw out food bc of the freezer....not happy.

The freezer un thawed my food. I have lost about 300.00 worth of food. Whirlpool is coming to look at it but, I have lost money. I’m not very happy with this.