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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $809.99

Customer reviews

Rating 4.4 out of 5 stars with 1790 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,790 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my 12yr old Kenmore noisy fridge and saw this one on sale. I have other Whirlpool appliances and wanted to match product line. Delivery was a breeze and am very happy with this purchase. Also does not stay on continuously like my old one which pleases me on running cost. Look forward to purchasing other Whirlpool products on the future.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Shanil younis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it whirlpool refrigerator it’s good for my family no sound cooling is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily portable, sturdy, great quality, spacious & neat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Very happy with my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has many adjustable door shelves. Lots of room. Unfortunately, the ice maker was optional causing installation delays.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Perfect size and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model fits all my criteria and looks great, matches my other appliances. I love the no-handle look!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is working without any problem and issue. The only thing that I wish was included in purchase package was free installation of ice maker. The rest is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a decent fridge nothing too special. I chose the delivery option and it came in about a week. I can’t say much about the experience of them delivering the fridge and setting it up as I was not there. The fridge had a missing cosmetic piece on the fridge on the corner that just annoys me. Also there’s no light in the freezer section of the fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Refrigerator perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase and the price point on Black Friday, we received a $50.00 gift card used for our microwave. Whirlpool refrigerator is beautiful and works great. I recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my needs. Plenty of storage space in the refrigerator and freezer compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Totally Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased and excited with my new refrigerator, it was the same style as my previous refrigerator that I had for over 20 years so I felt comfortable and satisfied with this new product from best that I was not able to find at other appliance stores

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent delivery and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model was in stock and promptly delivered. Setup included swapping door direction and installing ice maker - both done very well. We wanted a unit with no handles sticking out and this is perfect for that. It does make more noise than I was expecting, thus the 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool beauty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool fridge is beautiful. No dents, protective covering over the front. Easy to level. Clean looking fridge. Love the white. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest fridge I could fit up angled stairway to upstairs apartment. Tenant is happy with it. Good value for price and attractive style. Has option to add ice maker. This was an exchange unit for larger one that could not fit up stairway. Best Buy reps were very helpful in coordinating exchange and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Dinged on arrival interior but cooling fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people I had this time were excellent. However, there are some issues in the unit that makes me think it may have been used prior. It’s cracked around where the glass inserts go. I will post photos. My first attempt at delivery did not go well because the first delivery people refused to unhook and cap off the water line for my old ice box. They wanted me to call a plumber and have it completely removed which I did. I hope it works good even though the interior is dinged. Looks like somebody did it while changing the glass shelf. I waited a long time to have a working fridge in place. I will say this baby seems to be cooling like the arctic right out of the box. Threw some thermometers in and soon as it’s cold enough gonna go for groceries,

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, MichelleT. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator! fits in tight place, just overall well made!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great apartment fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using these in rental properties and they work great for smaller spaces since they don't have handles that stick out into the space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a new stainless steal refrigerator without any handles and that didn’t stick out. I must say this refrigerator was a great price and exactly what she was looking for. She’s very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Richard 023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working right and looking good. Delivery was on time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool - 17.7 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is excellent. The deliver was right on time. They came before the set appointment. Thank you so much for all your service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. we did not load it with food for 24 hours prior to normal use.

    I would recommend this to a friend