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Customer Ratings & Reviews

$819.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,540 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Basic fridge for Townhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement fridge right away after the old one in my townhouse died. There were two smaller sized fridges, but I decided to go for this sized one. Luckily I did, because when Best Buy delivery came with the new fridge; it barely fit through my townhouse hallways. I think that my townhouse was built in the 1970's. So if you're thinking of buying one of those new fancy fridges, then don't just measure the kitchen dimensions, but also your hallways and doorways too. just an fyi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for all that extra 'stuff' we just had to have in the house. I love that the shelves are wide enough to hold two trays, big casseroles, cakes, for those busy times. And it certainly keeps everything cold. What more could you want? I can store ice cubes for company in advance, if I need to in the freezer. Plenty of door and veggie shelving too. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it's supposed to do! the size is just right for me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig..good space in freezer and refrigerator area. Cools good. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good frig for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this frig for our extra food storage in the garage. It has worked fine for a couple weeks now. The temperatures are monitored for two days and they reach -18 deg C for freezer and 4 deg C for the frig with the thermostat set at 5-snows position. We like the adjustable shelf but the noise is not as quiet as the Kenmore in our kitchen. It is a good buy for use as a second frig.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Works great, no problem keeping everything cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size to fit in a older home with built in cabinet openings but still has lots of fridge and freezer space. No problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installers, but damage to refrigerator (ding)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installers but it was discovered that the refrigerator had a ding on the front door. Offered to either replace the door or receive a gift card of $300. They apparently discovered after we had decided to take the gift card that we would be getting a credit but only for $200. That was disheartening. The installers though were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    After exchange very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first refrigerator did not perform well because of faulty installation. I had Geek Squad Contract. I called immediately and spoke to the people in the store. Everyone was very helpful. And offered me an exchange. The 2nd fridge came and is perfect . The Geek Squad team and the Best Buy team in Aurora were so helpful and made a horrible situation very very tolerable . I totally recommend this refrigerator, and the Best Buy team in Aurora.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a large capacity refrigerator with for a large freezer section so we wanted a refrigerator without an ice maker. We really like that the refrigerator keeps the temperature beautifully. I also like that the doors close easily with a simple push and I don't have to verify that they actually are closed. We choose the monochromatic chrome which has it's own look, so make sure that you preview it in person before choosing your finish. Great bang for the buck! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is spacious! And reasonably priced happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My great whirlpool refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my whirlpool refrigerator. The gentleman that sold it to me. The men that delivered it. My experience was great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a fridge works fine does what its ment to do and its really spacious fits lots food. would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New fidge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, keeps everything nice as cold. Runs very quietly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a second frig and this Whirlpool 20.5 cu. ft. was it! A very simple design with lots of room. Lighting is great inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thing i like that it is very quite. the room all that need to go in refrigerator fit very good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Essential Capacity Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A "no frills" fridge with decent capacity and shelving without all the unneeded pricey extras. Maybe not the quietest model, but not as loud as an aged and failing ~15-yr old model we had to replace with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    very quiet refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced an old refrigerator with this one. can't hear it run it's so quiet. does a great job keeping things cold. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we ordered, arrived on time. The delivery personnel were quick and efficient. They had the refrigerator set up and running in less than 30 minuets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    American company with an excellent product, all my appliances are made by Whirlpool corporation

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 23 year-old refrigerator with this one. This one is quiet and serves its purpose as a second refrigerator. However, it is not made nearly as well as the one I replaced. The shelves go all the way across and cannot be split to accommodate more food/drink of varying height. Very little place for taller bottles/ drinks. I hope it lasts as long as my first one.

    I would recommend this to a friend
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