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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $1,999.99

Customer reviews

Rating 3.8 out of 5 stars with 54 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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There aren't enough negative mentions yet.
78%would recommend to a friend

Customers are saying

Customers are delighted by the 19.7 Cu. Ft. French Door Refrigerator's size and ample storage space, finding it perfect for smaller kitchens and offering convenient organization options. Many appreciate the refrigerator's design and ease of use, particularly for seniors. However, some customers reported issues with door alignment and the freezer's ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Rated 1 out of 5 stars

    Don’t go through best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the worst company I have ever dealt with... they tried taking 1800$ From me it was a long stressful 5 months trying to deal with this company but eventually I just finally got my money back this morning! The manager victor told me he would compensate me 250$ but I never saw that either.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted french door/bottom freezer fridge and this one is doing great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted. Took a long time to find but worth the wair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps foods cold and edible while in a large, metal box.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gorgeous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality design for the cost. This microwave sits beautifully in an L-shaped kitchen for a 225 SF studio and it looks FABULOUS!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the organizational features, but is a bit smaller than old refrigerator. Freezer compartment is larger and very easy to access.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    French Door Refrigerator Too Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this refrigerator which I must say the delivery service Best Buy uses was excellent. They placed the refrigerator in the space I have in my kitchen. It fit perfectly. When I went to transfer my current milk bottles, soda pop bottles and food this refrigerator could only handle about half of my current refrigerator. The shelving on the inside of the top part which has the french doors is just too small. I was going from a top freezer bottom refrigerator with the same cubic footage but this Samsung model could not accommodate all my foods and bottles. I was very disappointed. I called the store to come get the refrigerator. I am buying a different model of the Samsung french door refrigerator that has more cubic feet and one with movable shelves.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig with lower freezer pull out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite impressed with the sales person. He took the time to review my options. His intent was to make me happy-not sell a specific product. Delivery was also a 10. Respectful. Knowledgeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Haven’t received it yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review it. Ordered it a month ago and haven’t received it yet

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Geri, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Do not have yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give a review, but haven’t received them yet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge great sales people and great delivery and hallaway.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits my needs but ice maker issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small fridge to fit my space and I wanted it simple-specifically, no water or ice on the door. There aren’t many that fit this description. I like this fridge, unfortunately, the ice maker is leaking and not making ice. We had one service call. They ordered the part but it’s still leaking and no ice. If we get this fixed, it will perfectly meet my needs nut it’s getting frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we are satisfied with our new Refrigerator.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the whirlpool Refrigerator french door freezer on bottom, so far we are satisfied with it. It was expensive Refrigerator but our old one was 15 years old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice one. good................................................ product.

    I would recommend this to a friend