Customer Ratings & Reviews
- Model:
- WRS321SDHW
- |
- SKU:
- 6078403
Customer reviews
Rating 4.1 out of 5 stars with 2405 reviews
(2,405 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
DO NOT BUY WHIRLPOOL!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY WHIRLPOOL. I bought 2 microwaves, 2 refrigerators, a double wall oven, range hood, countertop stove, and dishwasher and have had problems and trouble with everything except the range hood. Leaky dishwasher, A Microwave that will not beep, noisy compressors on refrigerators, missing insulating foam on this refrigerator, ovens that don't bake evenly due to hot spots, smart technology that is not very smart and gas stovetop that leaked. This is not the quality that I was accustomed to in previous years. I like the idea that, for the most part, the appliances are all made in the USA, but their quality has gone downhill significantly and their customer service is garbage. DO NOT BUY WHIRLPOOL!!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Consumer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker takes up a large portion of the freezer but otherwise I’m happy.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Whirlpool Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is small but the fridge has a lot of storage shelves.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw reviews that had complaints. Let me tell you this the refrigerator is in perfect condition and Quiet with this operation you can’t hear the motor at all the ice noise (what a Joke) Is his normal as the best of them great product and it is available as other are not….
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a small refrigerator for the area I had in the kitchen and I didn’t want to get a regular one. I’m so happy i found this one. It is beautiful, perfect size for my kitchen, plenty of space. I love it and recommend it.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. I'm single and have more space in the refrigerator and freezer than I need. The water and ice maker are great and it's so convenient to have all the controls on the front. I highly recommend this.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Fridge for the size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn't our first choice by no means, but we were very limited in size. For instance a left over pizza box takes up the width of the entire shelf. It took some getting used to and some creativity but it holds all of our groceries no problems... Ice maker and water dispenser works great. Have had for over a year now with no complaints.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic fridge. This was an upgrade from the fridge that was in the house when we moved in. Definitely has a lot of space and storage options!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Lighting
Rated 5 out of 5 stars
Love my Best Buy experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the large door bins and interior shelves very easy to organize. Love the LED lights, so bright. Installers did a good job. Nice guys and cleaned up after install. I'm very happy with everything.
I would recommend this to a friend Rated 3 out of 5 stars
It’s alright….
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a specific size for our space and this was one of the only ones that would fit. First off the handles were about 1/2 off- one side was lower than the other. The other complaint I have which is my main reason for 3 stars is the water dispenser leaks all down the fridge after it is used. I called whirlpool twice to have someone come out and fix it and was told I can adjust how fast the water comes out and it shouldn’t leak as much… did that and it still leaks. Leaves water spots all down front of the fridge. Really annoying!!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has been a great & dependable replacement from our last! We were impressed from the day it arrived & the two men who installed it! They were very knowledgable quick & professional! This refrigerator works wonderfully as expected for a whirlpool product
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So pretty
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommended, I get so many complements on this refrigerator. It is beautiful
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is excellent..delivery on time..delivery guys so nice and professional.. Amazing…i love bestbuy and you guys
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 4 out of 5 stars
Doors are not even
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doors are not properly aligned. That is my only complaint
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator was damaged and I never got my water lines
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 5 out of 5 stars
FRIDGE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect side by side fridge for smaller areas. Did lose some freezer space, but expected that and also purchased a cheat freezer. I love this fridge!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
BBDALLAS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, much more room then what I'm use too. Sooo quite. Love the ice and water in the door. Keeps everything nice and cold with even more room in the door. Thank you Best Buy
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Whirlpool side by side refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this refrigerator i purchased. Fits perfectly in the space in my kitchen.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge for about a month. It is small but perfect for just the two of us. Not happy with Best Buy service. Communication & service was poor until after my 6th visit and getting management involved. It took over 2 months to arrive and the be installation company tried everything in their power to just leave the fridge uninstalled in my dining room. That was unacceptable!! I grabbed a ladder & headed to the basement & lifted EVERY ceiling tile in myself until “I” found the water shutoff valve. Bottom line: fridge is good service is poor
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty, but much smaller than the images show and there’s no way to stabilize it from rolling because it has 4 wheels rather than 2 wheels and 2 stabilizers. Also lots of dirt and lubricant all over inside, and some type of hardened residue that won’t come off from manufacturing of the door shelves.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
















