Customer Ratings & Reviews

I have enjoyed my new product since the end of November. My delivery was ok , could have been better. I found one top screw still inside of my product, was missing. I put the screw where it was supposed to be & tightened. Install could have been better

Good communication and delivered timely manner . Very professional and helpful.

I’m in love Perfect color Cool so good Ice maker is excellent I paid for the installation, the two guys was friendly and did the job fast

This fridge is exactly what I was looking for and exactly what I wanted it looks very nice and easy to use.

Fridge fits in the small space that I have but also offers water and ice. It is perfect for our family of four.

Great product long lasting and chills food nicely.

Awesome Refrigerator jst what I wanted works excellent.

Nice refrigerator, but disappointed with the big dent in the front door. Called customer service and he basically told me it was out of his hands because I picked the refrigerator up from the store instead of getting it delivered.

This refrigerator is the right size for a small family. The space in both the refrigerator and freezer is well designed for maximum capacity. The ice maker is great for easy access without the need to open the door, thus saving energy. J

I'm calm now, but I was incensed about the overall Best Buy experience. The refrigerator was delivered damaged with an ugly dent on the door (ref-side) at eye-level. The delivery guys unwrapped the refrigerator in front of me where it was revealed to all of us that the refrigerator was damaged. The delivery guys took photos and wrote up a report. I opted to accept the delivery of the damaged refrigerator because I needed one immediately for my family and figured Best Buy would correct the damage. After the refrigerator was plugged in, it would only blow out hot air. We made contact with Best Buy and requested for the refrigerator to be returned for a full refund. As for the quality of the damaged refrigerator, I took notice of how the fan would stop blowing every time the doors were open and resume loudly when closed, a feature I never experienced with any other refrigerator and one that I do not like as it seems it would shorten the life. Also, I did not like the thin plastic used for the interior and bins, topped-off with an ugly dent and remaining hot was a total turn off. We decided to take another route with our refrigeration needs. I would not recommend this particular refrigerator.

I really like my new and updated whirlpool refrigerator!

Just got this today, drawer run so bad you can’t freely slide them open and closed. No manual came with the fridge, the doors aren’t aligned the fridge door sits higher than the freeze and the handles aren’t level either.

This is our second fridge. Everything was easy to install and get working.

Purchasing this fridge was the best thing I could of ever done. Its roomy and best of all it has an ice maker!!

I hadn’t seen until it was delivered. It’s a beautiful refrigerator and will be easier to see what’s inside both refrigerator and freezer. I need to downsize a bit as it’s smaller than one before. The only thing I would have liked different was the shelves to be adjustable instead of fixed. I really do love this!

The fridge is great, however, it has a known issue of being off balance. Had the Best Buy tech team come out twice to level it and couldn't. It still looks ridiculously crooked in the refrigerator nook.

Product is great and had no issues until now. It looks really nice too.

Great guys. Worked fast. Left no mess. Everything done right. Thank you very much

The refrigerator itself is terrific, if a bit noisy. It’s Best Buy’s service that really earns the single star. They have damaged not one but TWO refrigerators. For the second replacement, they offered a $150 BB gift card. Seriously.

The door alignment was off and it has a cheap appearance one door sticks out more than the other, if you look close to one on the right