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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, easy accessibility, and ample storage space of the 21.9 Cu. Ft. Bottom-Freezer Refrigerator. Many users particularly appreciate the convenience of the bottom freezer and the overall design of the refrigerator. While there are no significant negative aspects mentioned by customers, some have expressed that it is a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,197 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about this fridge! We didn't need/want an ice maker, but this product has one. We just choose to not hook it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Fridge for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase, delivery and installation were all seamless. Fridge runs well, a little noisy but nothing is perfect. After a week, no problems. Great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice looking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working fridge replacing an older model. Dimensions are different from other refrigerators because of the space it needed to get into. Fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    We are very pleased with this refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were very efficient and knowledgeable. The refrigerator is very nice and I like that the freezer is on the bottom this makes the vegetable bins higher.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Fridge <33" wide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was too small for the space so I returned it in exchange for a larger, counter depth unit. I had the unit in my home for a little over 1 month as I had to wait for the replacement to come in. The unit worked fine, although I had to turn the cooler down to the second to lowest setting to keep the fridge in the safe temp zone. Instruction suggested a 4 setting, but I needed to keep it at the 6 (top number is 7) to keep in the safe zone. I live alone, so it is not opened very often, so that was not the reason for the temp level being too warm. Very basic shelving and drawers in this unit, but the price was at about $1k, so that is to be expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPOINTED

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not even a year that I bought this fridge and already it’s working on and off, pay almost $2200, soo disappointed, 2k for jonk, I never expected to last ten years as they just to, but 10 months? Piece of crapp, noise crapp

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    It is nice. I have enjoyed our new refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first refrigerator after 29 years. I do miss the butter container and egg container. It does make ice cubes very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    bottom freezer compartment is too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer section in the bottom freezer refrigerator is too small and hard to use in positioning different sized packages, while the refrigerator section is too big.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello nothappy. We are very sorry that you are not happy with the design of your Whirlpool® Refrigerator. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Long delivery time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two month wait for delivery for this item... not impressed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problematic item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new and six months later, the freezer freezes up in it's entirety. Whirlpool attempted to fix a brand new item by replacing a lot of the parts. To date, the situation is the same. Think about it before you purchase this item. You will be stuck with an expensive LEMON!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Peni, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase, so the price was heavily discounted. But this is one of the best refrigerators that I ever owned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received it yet...was delayed, very disappointed

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 2 out of 5 stars

    mk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older model Whirlpool that needed replaced. Works well. Much cheaper construction materials inside the fridge. Very difficult to change door opening direction without scratching the door. Had this happen twice. not pleased with delivery people.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much space , freezer is perfect size with a big ice tray. great refrigerator for small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this type , easier to get into, like the freezer on the bottom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Fridge at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and keeps temperature. only wish that there was a space for storing butter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is good for the price that I have paid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not particular about bottom freezer... this is the first time I am trying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered unit and it did not fit my kitchen opening. Best Buy replace the unit with another unit - no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator , it runs quite and keeps the food cool and fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge. Led lighting, 4 gallon door storage, adjustable shelves on the door and inside and the dividers in the freezer are removable by pushing in a clip (I saw a bad review that claimed you couldn't). We have no complaints what so ever.

    I would recommend this to a friend
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