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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 142 reviews

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85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 142 reviews
  • Pros mentioned:
    Cleans well, Quiet
    Cons mentioned:
    Long cycle

    Rated 4 out of 5 stars

    Pleased with Purchase - Some Caution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last dishwasher was a lemon. Trouble from the start and continued having trouble for the few years we owned it. That being said, ANYTHING was going to be an improvement. My husband and I did not have a lot of money to spend on appliances as both our refrigerator and dishwasher died at the same time. So cost was a primary consideration. We did look at Consumer's Report and discovered that this unit had an acceptable rating. We wanted something that had the option of drying, and we wanted the control buttons on the face of the unit vs. the top of the door. We were able to preview the model in the store and noticed that the adjustable shelving operated smoothly and because the silverware rack was on the door, it allowed for more space in the bottom basket. Having used the model for over a month, here is what I like: 1) It gets my dishes clean! I do a brief rinse of my dishes before putting them in the washer, and I do use a rinse agent, so for the most part, I haven't noticed any food residue on my dishes. When I have a lazy family member who does not rinse a dish and lets it get crusty, then there is the potential for the item to not get thoroughly cleaned. 2) It is quite 3) The interior does not get any build-up / lime scale. 4) I am able to easily adjust the top shelf, shoudl I have bulkier items to load. Here are things that I can live with, but would like to see improved on my next purchase: 1) The cycles are long. If you eliminate the drying cycle, then the time is shortened, but overall, it can run over 3 hours for a complete "Normal" cycle. 2) As mentioned above, I still need to rinse my dishes in order to ensure they will come out clean, but I can live with that. 3) The silverware rack on the door takes some getting used to. I have learned to pull it out to load / unload. 4) The rack spacing is unusual ... it has taken me a bit to figure out how to most effectively place my dishes - I encourage people to take note of this when considering this model. Overall, I have had to make some adjustments on how I do the dishes, but bottom line, they are clean and no cloudy glasses!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Drying, Long cycle

    Rated 3 out of 5 stars

    Very quiet, takes a long time to wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest dishwasher I have ever owned and I know how they do it. My last unit was a Frigidaire. It had a sound blanket around it but it had a plastic tub (noisy). It did a good job of cleaning and only took an hour (strong water jets-good at cleaning, strong water jets-noisy) to wash a full load and the interior would be full of steam but completely dry (without heated dry turned on). My new Whirlpool takes 2 HOURS to clean a load. Twice as long as my last dishwasher but probably 4 times quieter. I suspect the new Whirlpool has weaker water jets. Pros: very quiet, does a pretty good job of cleaning, attractive, versatile rack and flatware holder Cons: takes 2 hours to wash a full load, the interior is never dry after a complete cycle and an additional 30 minute wait before I unload - water runs down the interior of the door but the dishes are mostly dry (this is with heated dry turned on), The unit vents out of the left side towards the front!?! Instead of the front handle area. I suspect that over time my kitchen cabinet will yellow.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Long cycle

    Rated 4 out of 5 stars

    So far it's pretty good--after one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that this dishwasher is extremely quiet. I had a 13 yr old whirlpool that had a special quiet package before--this one is even more quiet. The interior does seem a bit smaller than my previous one, it is okay. Cleaning-wise it seems good although one plate that had dried ketchup on it did not come out clean. i had to wash it by hand afterwards. The in-the-door silverware equipment is okay--i suppose it allows more space in the interior. IT does fall off the door occasionally--so it makes me think it could have been designed better. The instructions tell you that some cycles will seem long--like 3 or 4 hours. It explains: like driving a car at a lower speed for a long time saves fuel, the dishwasher saves energy by running at a slower speed. The washer has a metal interior which is designed to save energy in the drying process. Overall, the products seems above average.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Quiet

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an apartment and did not take the purchase of a dishwasher lightly. I was just so tired of always having to wash the load 2 or 3 times with the dishwasher that management provided. I wanted one that would far excel at cleaning, be economical to run, reliable, and an overall great value. I found this one as an open box and checked consumer reports who had given it a glowing review. With my old dishwasher I would have to wash a load every day, it ran for at least 2 hours and I would have to turn the TV up to hear. This one blows that one so far out of the water. It holds a lot more so I am able to do no more than 3 loads a week. I use the most economical setting so it only uses 3 gallons of water per load and the dishes ALWAYS come out clean. When it's running I can't hear it in the living room even with the TV off. I would highly recommend it to anyone looking for a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Stainless steel interior
    Cons mentioned:
    Silverware tray

    Rated 4 out of 5 stars

    Very Quiet, install was a sanp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected this unit because of the quiet operation, stainless inside and out. Only downside is the silverware basket could be a bit larger. For small family not an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet
    Cons mentioned:
    Silverware tray

    Rated 5 out of 5 stars

    Love my new dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super quiet! Leaves my dishes super clean. Only thing I dont like is the silverware basket. Hate it on the door so I moved it to the lower basket as you can, but I also dont like the size. It is super small.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Drying

    Rated 4 out of 5 stars

    Extremely quiet dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed in my self and installation was relatively easy. The performance isn't as good as we expected in cleaning dishes, but we've considered that we may just to load it differently from our old dishwasher. Cleaning times are long, but it states that it actually conserves water using long cycle as opposed to short cycle. The length of time doesn't really matter as you can hardly even hear it run. The soap dispenser has failed to open a couple of times, still trying to figure out source of that, but overall a good dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleans well, Quiet

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is incredibly quiet, has high capacity, and does a good job cleaning. Time will tell if it is as durable as the 20+ year old unit it replaced, but it does a much better job cleaning dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Quiet

    Rated 4 out of 5 stars

    very quiet, looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal that made this worth while. Very quiet machine. Looks nice in all stainless steel. Was easy to install if you've done a DW before. Due to energy saver status, the normal mode takes more than 2 hrs but has a 1hr mode that uses more energy but gets dishes clean in an hour. I wouldn't buy this at full price, but at my deal, it is a good value and good machine that I hope lasts as long as the old GE/Hopoint at 27 years.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Totally happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After extensive research and competitive pricing I decided this was the best dishwasher for my family and budget. While there many more expensive models and a few cheaper models, this one seemed like the perfect balance of performance and price to replace our cheap old RCA builder's special which was obnoxiously loud and never cleaned our dishes properly. This whirlpool model is very quiet and cleans great. It doesn't dry every dish every time, but it is usually just a few odd pieces that we probably didn't load properly to begin with. No regrets with this purchase at all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well
    Cons mentioned:
    Long cycle

    Rated 4 out of 5 stars

    Great appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose the Whirlpool dishwasher because of our previous Whirlpool dishwasher's performance. It had lasted 16 years and we hope this one will too. It does clean the dishes well however, I am not a fan of the cycles taking 3 hours to complete even if it is quiet and energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Quiet

    Rated 4 out of 5 stars

    Very quite. Cleans good. Good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite. Cleans good. Good price. Installation by Best Buy: poor. Handling of complaint by Best Buy: inadequate. Conclusion: going to Sears next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Quiet

    Rated 4 out of 5 stars

    very quiet unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the unit installed by a company recommended by Best Buy. The tech was informative and did a great install job for us. Compared to our last unit the dishwasher is very quiet. We are pleased and we got good value for the money spent!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Long cycle

    Rated 5 out of 5 stars

    great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. It totally cleans and dries the dishes And it is extremely quiet. It is an energy saver so therefore it runs a normal cycle for about 4 hours. That is the only drawback. Overall this is a great appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Quiet

    Rated 5 out of 5 stars

    Wonderful dishwasher.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is quiet. Holds many dishes and pans. LOVE the silverware holder. The one hour wash is all I need. I do not use heat dry. Not needed. Just open the door at the end of the cycle and shake each rack - voila! Everything is clean and sparkly. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Long cycle

    Rated 4 out of 5 stars

    Very nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This runs so quiet that I hardly even notice it is on! The inside rack system had a lot of thought put into it and I like how the top rack raises and lowers depending on what you are loading. The silverware basket can be moved to 3 different locations. However, the cycle takes 2 hours and 44 minutes. I just had to get used to running it overnight.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest dishwasher we have ever had. The water draining from unit is loudest part of it. Cleans dishes well, even with dried on food. Very happy with this dishwasher!!! Installer had to remove the wheels to fit into the area in our counter, even though it measured to fit, and then installer wanted to charge extra for this. Other than that issue we are very happy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleans well, Quiet

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dishes come out clean and sparkly. It's quiet. Load well and I can get a lot in it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Want clean dishes? This is your machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we had to replace our old dishwasher, we selected the Whirlpool after reading a number of online reviews. We've not been disappointed. It gets dishes, silverware, pots, pans glasses, etc. absolutely clean. It's well made, quiet, efficient. We're happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well

    Rated 4 out of 5 stars

    Great Dishwasher for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a dishwasher in the $500 and under range and several sites and sales people said this is the one. The dishwasher does a good job cleaning. There is one downside though: don't put the tall flatware (knives, etc.) on the same side as the soap dispenser if using soap pods as they won't drop and dissolve through the knives.

    I would recommend this to a friend