Customers recognize the 25.1 Cu. Ft. Side-by-Side Refrigerator for its overall performance and generous capacity, with some appreciating its size and design. However, some customers have concerns regarding the noise level and temperature control. Others mention issues with drawer quality, door alignment, and fingerprint resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 783 reviews
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Not the prettiest but gets the job done.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The fit and finish need a little work. You can tell it's a cheaper unit. As far as keeping things cold, it's doing a great job at that.
I would recommend this to a friend
Cons mentioned:
Drawer quality
Rated 4 out of 5 stars
Very nice fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have no complaints structurally. It’s a nice fridge. Its quiet. It’s just personal preferences that I am noticing I don’t like about it. I had never had a side by side fridge so I wanted to try it. I previously had a top fridge with a 3 drawer freezer (which I was not a fan of the drawers). I miss the top fridge spaciousness. These new narrow shelves are hard to find good placements for things. And my old fridge had the ‘look’ of stainless steel but was not. Never smudged or left marks. This stainless steel was a mess within minutes. Still looking for a good cleaner. Overall a great fridge but not my preference.
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Recommends with reservations
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is roomy! It fits our space perfectly and is whisper quiet. Definitely love that. However I did see others complaining about the ss surface getting marred quickly and it’s true. It’s hard to clean off oil from fingerprints and the slightest scratch from a fingernail shows up clear as day. One other drawback is there’s no meat drawer, but that was easily solved with a kitchen bin. It does look great in our kitchen and makes the room look modern. Overall I’d recommend but it’s front needs to be gently cleaned frequently and I can see how overtime the fine grained ss surface will no longer look new.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 2 out of 5 stars
Disappointed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The reviews sure were right about how loud this refrigerator is. Sure hope it dont go out cause it makes constant loud noise. The front scratches unlike any other refrigerator we have ever had. Unfortunately you are lucky to get one to last 5 years now days. It just doesn't stay consistent on the temps as well. We did have this exact model in a kenmore and it was much better. We only chose this one because it does not have an icemaker. They are hard to find without one.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Very basic refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator fits perfectly in the 36" wide space in the kitchen with some room to spare. It is a side-by-side refrigerator which allows me easy access to both refrigerated and frozen food. But I do have some suggestions to Whirlpool that would have made it much better.
1) The top refrigerator light is painfully bright. I believe it is an LED. I called Whirlpool about this but they could offer no help. 2) My previous refrigerator had shelves that could be easily adjusted up or down by a few inches. This one has only a few fixed places for the shelves which leaves wasted space unless you stack a lot of items. 3) There is no digital temperature indicator. Other than those issues, I am pleased with its basic lines and functionality.
This reviewer received promo considerations or sweepstakes entry for writing a review.
so far so good... Big 25.1 cube and it was a Screaming Open Box Deal. The only thing is that on occasion it makes a couple sounds like its making Ice but it doesn't have an Ice Maker!!! It is cold, Cold, COLD!!
I would recommend this to a friend
Pros mentioned:
Overall performance
Cons mentioned:
Temperature control
Rated 4 out of 5 stars
Mrs. Lorraine Lim
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have purchased Whirlpool before and the refrigerator is fine. This time, the refrigerator did not cool and I called to get it replace, the second one is OK. It is a good refrigerator.
I would recommend this to a friend
Pros mentioned:
Capacity, Overall performance
Rated 5 out of 5 stars
father
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We do not have good tap water so we purposely chose not to have a ice maker or water dispenser. It has so much more room than our previous whirlpool which we now use in the garage. That one has lasted 18 years so far and still gong strong! whirlpool makes and excellent refrigerator/freezer. We love it and it cools and freezes so much better and faster, not throwing out fruits and vegetables any longer either. i'd suggest it to any family.
I would recommend this to a friend
Pros mentioned:
Overall performance
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Excellent fridge!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this fridge as a backup. Chose to go nicer than I might normally as this unit sits in a non climate-controlled space and I didn’t want a cheap unit to overheat/work too hard.
So far so good, but admittedly very new. Plenty of space. Great lighting. Not whisper quiet but not relevant to my application.
Handsome and stately looking. Overall 5 stars.
I would recommend this to a friend
Pros mentioned:
Capacity, Overall performance
Rated 5 out of 5 stars
Great purchase, happy customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with the new refrigerator. Both the freezer and the refrigerator sections are roomy and keeping food fresh. The refrigerator also looks very attractive in our kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There has been annoying noise (happen internal fridge.) while open and close fridge's doors, Doors handle installed unevenly since delivery day. The rest works just average.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us, SeriL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. We’re looking forward to hearing from you.
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this refrigerator to replace my samsung that stopped working
I love this so much better.
The stainless steel looks amazing
Lots of space, the only thing my samsung fridge had thats this one doesn't and i wish it did is a snack tray.. other than that its a amazing refrigerator.
It also fit perfect on my small kitchen..
this fridge is big but not as bulky and heavy as other ones...
I would recommend this to a friend
Cons mentioned:
Door alignment, Noise level
Rated 2 out of 5 stars
Two main issues.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge works and is ideal in the garage, maybe not so much in your kitchen. Two issues:
1. It is loud. I experimented with different temperature settings and no matter the adjustments it periodically makes loud almost idle engine type noise. It’s not loud enough to trigger my tinnitus but it’s noticeable in an otherwise quiet house.
2. The doors are not level. No matter what manufacturer/installer assurances are given, the doors do not eventually level unless hardware is adjusted.
I loaded the right side door with all sorts of heavy drinks (Gatorade and energy drinks) and the door is not level with the left hand freezer side. If you’re not worried about aesthetics this won’t be too much of an issue.
Other than those two issues, the fridge does indeed keep your groceries cold.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hey AdanV, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Nice, plenty of room
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
FYI: This Whirlpool WRS315SNHM and the Maytag MSS25N4MKZ are the same units, just different handle styles.
We wanted a side-by-side refrigerator without the water and ice feature thus increasing its capacity.
Included is a detailed manual explaining how to level the adjustable front wheels and the adjustable doors. Since I chose drop off only and no installation, I made these simple adjustments myself.
Since some people complained of noise, I checked the lines in back and It appears Whirlpool padded these lines to correct past problems. I bought myself a digital thermometer to monitor inside temperatures remotely. As some reviews mention It does appear that the freezer temp does swing about 30 degrees and the fridge about 10. I never did such precise measurements of my old unit but this appears acceptable as long as everything stays frozen and saves energy. I had it for over a month now and I am satisfied. I also want to give BEST BUY a thumbs up for having everything in stock while other stores continue to be backordered.
I would recommend this to a friend
Pros mentioned:
Capacity
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Good
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No problem except for being louder than expected. Good capacity.
I would recommend this to a friend
Pros mentioned:
Capacity, Overall performance
Rated 4 out of 5 stars
Nice refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this fridge is nice looking and it provides enough room for what I needed.I saw this model and specifically prefered this style so at this point I am pleased with my decision.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed a basic fridge to replace an old one that died. It lives in the garage so no frills necessary, just reliability. This one has great capacity and does the job we need it to do. Our kitchen fridge is a counter depth model, so overflow goes to the garage fridge. It's very quiet. Can't speak to the energy consumption yet.
I would recommend this to a friend
Pros mentioned:
Design
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Good Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s little noisy for us. Beside that it’s a good Fridge, lots of spaces, cool design. If you don’t want the water/ ice maker, this is the one.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Whirlpool Side by Side Refrigerator
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our Whirlpool refrigerator was an great buy. From the purchase price to the installation
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Whirlpool from Best Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 23 years had to go get another refrigerator. Checked all around stores and finally saw one at Best Buy . Took time to read through the reviews and made the purchase. We have had it over a few weeks now and it is great.nice addition to our home and some much more bigger and better than what we had.