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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,479.99

Customer reviews

Rating 4.2 out of 5 stars with 783 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the 25.1 Cu. Ft. Side-by-Side Refrigerator's overall performance and capacity as positive aspects, with many finding the size suitable for their kitchens and appreciating its design. However, some customers have concerns regarding the noise level and temperature control. Additionally, a few customers have noted issues with the drawer quality, door alignment, and fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 783 reviews
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Good fridge, cools great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only detail I disliked is that even with adjustment doors dont line up perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, because it does not have a ice maker which in a normal side by side it kills the top two shelves of the freezer, this has a lot of space, also in a normal side by side fridge the freezer front door is narrow compared to the refrig side, this fridge is equal on both sides, which also gives the freezer more space.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Do not buy from Whirlpool or Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Whirlpool refrigerator for 2 months and have had problems with the compressor shutting off and not turning back on for long periods of time, so much so that the refrigerator area gets up to 50 degrees F, and the ice cream gets mushy before it decides to re-start. I purchased the extended warranty from Geek Squad so I figured no problem, I should be able to get this resolved quickly. After two attempts, which each took an hour, to reach two rude Geek Squad employees to try to arrange service, I was finally able to learn that my extended warranty with them means nothing for the first year and I have to deal with Whirlpool. So next I spent an hour trying to resolve the issue via texting with Whirlpool, only to find out the Whirlpool employee listed the product as not under warranty to the repair service, so I had to start over. Next I had to spend over 2 more hours on the phone because I was sent to the incorrect warranty department twice. Now I’m in for a total of over 3 hours of my day gone to try to schedule a repair for an appliance that’s barely 2 months old, and should have taken maybe 20 minutes. Bottom line is, I have had good success with purchasing Geek Squad warranties for my computers in the past , but I would not recommend using them for appliance warranties. The people I spoke with were rude, and as a matter of fact, the first person I was in contact with made the comment that he has to give out Whirlpool’s warranty phone number HUNDREDS of times per week for warranty claims, and that I should feel lucky I didn’t buy a Samsung appliance, because he has to give their number out THOUSANDS of times per week. That alone should make the buyer beware. The Geek Squad service in this instance is a ripoff, and I regret purchasing it. I also regret that I purchased this refrigerator as well. The lack of service and lack of caring from many (5 out of 6) employees that I came in contact with was inexcusable.....and I still don’t have the service scheduled after being on hold half of the day. Thanks to anyone who may have taken the time to read this.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mistake, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Whirlpool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice cold fridge. Easy to install. Lots of freezer room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is good for the price and is not noisy as some stated

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good but can be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator does not have ice-making and ice water, which fits our need to have a greater storage space in the freezer. The refrigerator has plenty space on doors, but not in the shelves. There are only two drawers that is not enough. Without drawers the things fall through the gap in the back as well as in the front side. As for quality, it is too early to comment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con with this is that it is very noisy. But it does the job and keeps the food cold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 24.1 cubic fr refrigerstor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is just what i had expected, spacious and running very good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Waiting for another one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get my new refrigerator because the cord was bent and would not be able to fit in the outlet. I'm still waiting for a call or a email from Best buy concerning this matter. I love the style and room I have to store all my food also I chose this one because it doesn't have a water part. However I would appreciate if someone would contact me about receiving another one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Great Frig for deaf or hard of hearing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really trying to like this refrigerator but it makes too much noise. I think it might be an out of balance fan that hums and is very annoying. The shelving options for the refrigerator section and the door are limited as well. Other than that it is a great, especially the freezer section that is free of the ice makers that take up so much room.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jack, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, fits nicely in the space and works super well. Only issue is the "ideal" setting keeps stuff in fridge cold to the point it freezes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the last stainless steel model. Fantastic fridge with lots of room. Runs quiet and cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect refrigerator for our large family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as a second refrigerator for our large family. Works well and holds all the additional items we need to buy when on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy and Low Level Interior Appoimments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator had a very loud med frequency motor noise (not the usual higher frequency whooshy sound associated with most refrigerators). We could literally hear the humming sound quite loudly about 30 feet away in our open plan living room. The inside light had no cover so it was blinding when we opened the door. Just felt like a very poorly made, low end, entry level refrigerator. We returned it for a GE and we love it! Purrs like a kitten with about 1/5th the noise level, and the interior is so much better designed,, including the well designed, unobtrusive lights and more user friendly drawers and shelves. So glad Best Buy allows a return within 15 days!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfecr 2nd fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a second refridgerator. Set in garage for additional fridge/freezer space. Works great for how I use it. It is a no frills unit, but perfect for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for a good price moved into a new house with a smaller size for a fridge. Couldn’t have a fridge the size of the previous house but it has a lot of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Whirpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a fair price. Runs quiet and keeps food cold. I personally do NOT miss having an ice-maker. Only thing I noticed is that the refrigerator door is a little heavy. That means it swings open fast and tends to stop hard. Its only concerning because it may cause eventual wear and tear on the door hinges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my favorite purchase it nice size easy to use and clean. Works great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Need to be able to open door w/o rolling refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrig is a bit loud but it is our secondary kept in garage so noise is a non factor. There is no way to stop fridge from rolling when you pull open the doors. The good news is the seal is super solid when opening and closing the door to either fridge or freezer. It’s a good product for a more reasonable price and I’d definitely purchase again if needed to

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice size refrigerator for my small kitchen. I'm single so it has plenty of space for me. I do not have a hookup for water so not having an ice machine is not an issue for me.

    I would recommend this to a friend
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