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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,479.99

Customer reviews

Rating 4.2 out of 5 stars with 783 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the 25.1 Cu. Ft. Side-by-Side Refrigerator's overall performance and capacity as positive aspects, with many finding the size suitable for their kitchens and appreciating its design. However, some customers have concerns regarding the noise level and temperature control. Additionally, a few customers have noted issues with the drawer quality, door alignment, and fingerprint resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 783 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never used the ice machine in our old fridge, so having the extra space is more beneficial to us. Overall quiet. It sometimes slides when we open the fridge door, so might need to adjust something to keep it from shifting.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 3 out of 5 stars

    Nomore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been a problem since we purchased arrived with a dent in middle of door, lights in refrigerator freezer soon after arrival. The drawers in unit are very cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of freezer space , looks great in my kitchen I wish it had a drawer for cheese and lunch meat , other then that I’m really happy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Basic Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I just wanted a simple refrigerator, no ice or water dispenser just plenty of space inside. Does not look off in my kitchen. Only thing is the handles keep popping off even when the screws are tightened.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted more freezer space than our old 19 cubic foot top one which it has. I feel it is quieter. the freezer seems to run colder and it is at its warmer setting, overall we are happy with the model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Quick purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the quickest appliance purchase we had ever made. Our garage refrigerator had died after Only 9 years (Samsung) My wife got on line looking for a large capacity refrigerator without ice or water on the door & found this Whirlpool at Best Buy @ good price. It was the last one available & she sent me to buy it sight unseen. I t is working well both freezer & refrigerator at this time and hopefully will continue for extended period. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good Buy !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Very roomy and not hard to see everything on the shelves. Easy access and very bright. Runs quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice big family fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for me, It is big enough for anything I might was tot store and it looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator I had suddenly stopped working. I needed a replacement quickly. Went to my local Best Buy to get a replacement. The Whirlpool I chose was an open box purchase so the savings were amazing. The refrigerator is very clean and functions perfectly. I bought a stainless steel spray to use on it to maintain the look without fingerprints. I have had the refrigerator for about 5 weeks and have only used the stainless steel spray the first day I bought it and it still looks amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quality

    Rated 4 out of 5 stars

    overall satisfaction

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall positive for price - the drawers seem a bit flimsy; overall satisfied. hard to clean door (stainless part)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. The price was great! It fits perfectly into the small closet. Quality is great!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Outstanding value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is always a great name brand. This was no exception: the inside spacing is wonderful, shelves are logical and easy to move/adjust. And this unit SCORES having extra space in freezer cuz it has no ice maker/water dispenser! Upon delivery we plugged in and within about 3-4 hours, freezer was chilled enuf to put frozen stuff into. Shortcoming: the temp adjustment is kinda imprecise, in that it doesn't tell you what the temp is in the fridge side or the freezer side.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Whirlpool refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, this is a nice refrigerator/freezer with plenty of space inside, in fact larger than most. The exterior is attractive for any kitchen. This is a very good value!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a second refrigerator which can serve me as a addition to my chest freezer but vertical one for ease of use. Did a quite bit of search on size and value. This is one of the best side by side refrigerators. Compared to the same size refrigerators this has a most freezer capacity. With no water dispenser in this model, gives the extra useful space to the freezer side. Smooth operation, no noice, glass shelves and additional shelves are positives.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Stainless steel fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, spacious..my only complaint is that you can see all fingerprints, scratch looks if your nail rubs on it.. I didn't realize it would be soo noticeable when I went in the store to search for a new fridge..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Affordable refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this refrigerator, like the space and it's roomy for all your food. Just don't like that it gets easily dirty from the outside, stains and scratches easily. Overall I like it and it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our full freezer with frozen meat & fish had stopped working & couldn't get 1 anywhere during this coronavirus pandemic, Best Buy was the only store we could have gotten 1 from the earliest. Thanks to Best Buy & their delivery team, our 2 in 1 freezer & fridge was delivered within 3-4 days! We are very grateful for the early delivery, didnt had to throw away anything from the freezer. Freezer/fridge is working perfectly no complaints what-so-ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Average fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I had a horrible time finding anything due to an “appliance shortage”, this ones working fine. It’s a bit louder than I’m used to but at least my food is cold.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Garage Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a second refrigerator for the garage. We are thankful we came across this one. It's hard to find refrigerators without ice makers but this one comes with the option of no ice maker to give us extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    My purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new whirlpool side by side refrigerator it's a perfect size and meets all my needs

    I would recommend this to a friend