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Customer Ratings & Reviews

Your price for this item is $1,709.99

Customer reviews

Rating 3.9 out of 5 stars with 396 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's overall performance, ample storage capacity, and modern design. However, some customers have reported issues with the ice maker's performance and the refrigerator's noise level. Additionally, a few customers have mentioned concerns about door alignment and shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 396 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good fridge, makes noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Works great. It does make noise from ice machine, which is normal. But it also makes noise when you close the freezer door, a high pitched sound. I looked it up and it’s when the fridge is resetting the temperature ( or something like that). It’s not every time but often enough to mention.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. A little more noisy than I would Ike, but love the size and features. Would like the water ice area to be deeper.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice Refrigerator for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our new refrigerator from Best Buy about a month ago. The appliance is easy to use and only a few adjustments for cold settings to understand. The unit looks great and most certainly is saving us electricity charges compared to our old refrigerator. The refrigerator does make noises other reviewers mention, but not to a great degree. We are happy with the purchase. Salesperson and installers did a very good job as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage capacity

    Rated 4 out of 5 stars

    Side by sode

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge. The option to move the shelves is nice and the in door ice machine saves room in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rating my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge I would have given it 5 stars but with the ice dispenser being behind the water dispenser if you have a taller cup and you want just ice it's hard not to hit the water dispenser also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had a few weeks but overall, this is a good refrigerator. The ice maker works well. The freezer keeps things really cold. On the refrigerator side, if you open the door for more than a few seconds, the temperature drops rapidly. Otherwise, it does well. I didn't want stainless but had no choice since I couldn't wait several months. It still shows fingerprints. Overall, I am happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 4 out of 5 stars

    NOISY MAKING ICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty big enough but ice maker is not well insulated & noisy. Temp controls for freezer, refrig & ice maker are great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 4 out of 5 stars

    Great side by side

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It's worked perfectly, looks great, and had good storage capacity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Missing in Action

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had product for about 1 1/2 yr. Ice maker was troubling from beginning would stop working on and off. It finally "died". My problem is not that the ice maker broke, I expect things to break. My complaint is with the Geek Squad warranty. Within a week, they sent someone over just to confirm that it is broken. They have to order a part and they rescheduled repair order to allow for receipt of the part--I believe they entire ice maker. Towards the end of the day for the rescheduled appt. they call to say repair cannot be done that day. I had to call to reschedule going through waiting on the phone routine. Finally able to reschedule next day--today. It's now 5:00pm and not a call or sign of the Geek Squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    A good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice looking fridge, spacious inside working good and fit well in the kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy an excellent value and I love that I have an ice maker that really works. The only thing I don’t like is because the water lever is right over the ice lever and you can just have a digital button to change it from water to ice, I can’t put my 32 ounce jug up to the dispenser to fill it with ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem like a go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought GE because Whirlpool one was obnoxiously loud so far so good but this is 3rd delivery so hope we've got longevity with this one. 1st one lasted 65 days and 2nd was dented.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Too noisy for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. It just made too much noise for me. It was on and running about 80% of the time. The noise level according to my 'decibel meter' level was about a 44 Db. My wife and daughter weren't bothered by the humming. It drove me crazy. I called Whirlpool and they said that's how they optimize the energy efficiency. I called Best Buy and they said they would have someone come and check it out. I decided to trade it in for a comparable Samsung model before the 15 day return policy. I'm glad I did. The new Samsung runs quite, at about 37 Db. I don't notice it at all as one should with a refrigerator. I really have learned to value Best Buy's customer service and patience with their customers. If your sensitive to humming, I would recommend the Samsung rather than this Whirlpool.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floor model, good deal, couldn't beat the price. Looks great in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Whirlpool 24 in.³ refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whirlpool refrigerator is simple, a simple design and simple work format.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Good, not pefect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the ice maker in the door instead of taking up a large portion of the freezer space. And I appreciate that this is one of the few refrigerators that still offers a deli drawer. I do however wish the refrigerator shelves were height adjustable.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Ice maker performance

    Rated 2 out of 5 stars

    Yes, IT MAKES ICE and KEEPS food cold.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My trusty Frigidaire Icemaker died - WAY expensive to fix. This Whirlpool had a "New Take" on through the door water and ice. I fell for it. really ejects ice All Over the place, water ok. Refrig side has VERY FEW shelf configurations - maddening. Three sliding drawers not easy to use (scrape in and out). Stainless steel FRONT, but sides are painted GRAY! This is a very cheap shot that begs for buyers who buy in a hurry based on PRICE, and don't REALLY check it out! Also, entire unit is a bit 'racked' - tops of doors and handles don't meet evenly. A very sorry buy indeed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey InBigHurry, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

    • Brand response from Product Expert
      Posted .

      Hello, we are sorry to hear this and would like to help. Please contact our customer service team at 800-207-1156. Thank you.

  • Pros mentioned:
    Storage capacity, Temperature control

    Rated 5 out of 5 stars

    so far shook good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of product claims. But I've been very surprised thus far. All claims are, for the most part, TRUE. AN ADDED BONUS- beverages can get to almost freezing without freezing everything else in there. The freezer is HUUGE!!! The water filter and icemaker are plus!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Decent fridge for the price.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in ice maker is a slight pain. The ice will get stuck in the dispenser and start to freeze up and jam it. You have to cancel the ice dispensing by hitting the water button while you still hold it, to ensure all the ice comes out and doesnt get stuck. Its annoying. If it gets stuck it will drip on the stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door alignment, Ice maker performance

    Rated 1 out of 5 stars

    Piece of garbage defect in doors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was SO disappointed. It is such a beautiful looking refrigerator, and the doors and handles dont even line up properly. The right door stuck out significatntly more than the left which made it look immediately like a defect. Also the ice cube tray was leaking. I ordered another fridge to come out and was EXACT same issue so obviously there is a DEFECT in this model. The driver also told me that they returned four others of this EXACT same fridge. Wish I knew before I wasted time and money. I will return it and get a new one all together.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey nexgraphics, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand