Customer Ratings & Reviews

This is a great refrigerator with lots of storage in both the freezer and on the refrigerator side with an updated black stainless steel modern appearance. It is a very solid built fridge. The doors close and seal firmly and I love the handles! The handles are a lighter color and are shiny and comfortable to use. The fact that they are curved is great because that means I don’t walk into them.  The ice compartment in the freezer is great and makes plenty of ice and is easily accessible for pulling out the bucket of ice if needed. For cons, I would say a couple of things are that: it is not completely fingerprint proof, and I use a microfiber cloth often on the handled so they don’t stsin with fingerprints. Also, I had to adjust the temperature inside the refrigerator to 35° in order for the refrigerator to be cold on all of the shelves because when it was at the preset temperature of 37°, one of the lower shelves was heading towards 40° according to my thermometer. It does keep everything nice and cold which is a plus, I would also say that when you push against the dispenser for ice that you have to push fairly hard and some young kids may have trouble getting ice. Overall, I am very pleased with the refrigerator, and it was perfect for my kitchen! Best Buy delivery guys were great! Thsnk you!

The refrigerator has a lot of room "in the freezer". The fridge has a humidifier drawer that basically makes it difficult to adjust the fridge portion for adequate shelf room depending on what goes on what shelf. Door shelving and adjustment gives a lot of additional item placement.

The fridge has been awesome allt of space, small ice cubes but tahts fine, its alittle louder, but overall very satisfied. We had to make an emergency purchase, do to ours glinh out the night before Thanskgiving. We were able to purchase one that was returned becuae all others wouls have left us wothout one for at least 2-3weeks. I wish stores had morw in stock big ticket items you can get asap especially in times of need. The delivery guys were amazing.

Love it. Water dispenser that shows ounces is great. Keeps temperature perfect. Looks beautiful

Extremely happy with this refrigerator so far! It has plenty of room and looks great in my kitchen. Purchased this Whirlpool to replace a Samsung that the compressor went out in. Although it was covered under warranty, I am still trying to get the warranty honored (8 weeks later!!!). The place where I bought it has been no help at all either (won’t mention the home improvement store’s name). Lesson learned and will be using Best Buy to replace all my appliances from here on out!!! Even the delivery guys were professional and helpful - way more than the previously used home improvement delivery team! Delivery was on time & Best Buy delivery crew was fast & courteous!!! I went ahead & purchased the Best Buy Geek Squad 5 year protection plan with this appliance so I now feel confident that if I do have any issue with it that it will be taken care of by Best Buy without all the stress.

I have had the fridge for a month. It works great. Quieter than my previous brand. However, the ice dispenser is noisier. I prefer the ice in the door so I can have an extra shelf in the freezer. Really like the separate drawers for meat, produce, and whatever you choose. I like the drawers in the freezer, but they are small.

Loving this refrigerator so far. Had to trim a bit off of the cabinets above it to get it to fit but I knew that before I purchased it. Just had them drop it off & take the old fridge away so I could do the install myself. Very easy water hook-up and the ice maker is working great! Glad I got the in door ice maker so we don't lose the shelf space in the top of the freezer. The ice it makes even seems to last longer that my old fridge in our drinks. This is definitely a 5-star purchase for e so far.

Has a lot of room compared to other, the ice maker in the door is the reason, only cons i s the ice maker is very loud

A stand out refrigerator with the largest capacity in this size range. The in door ice maker provides lots of additional freezer shelf space and room for two slide out freezer baskets. On the fridge side there are two good sized slide out fruit / veggie storage containers and an over-sized deli draw. Five adjustable extra deep door shelves for milk and bottle storage. No other competitors could match these practical storage features or offered the same usable space in this price range. The finish and quality is great. The door panels are real metal, not a look alike fo plastic and fridge magnets actually stick to it which is a feature my kids make use of to proudly display their art work and brighten the kitchen. The door surface is easily cleaned with a light spray of Windex and wipe with a paper towel. I really like the bright white internal LED lighting as well as the easy to use door and dispenser controls. The extra tall dispensing ports let you fill long sports water bottles. I like the size of the ice cubes, not to huge. I did buy this during a big Memorial Day appliance sale and the pricing intensives made choosing this fridge a slam dunk. So look out for special deals.

Did our research, shopped around, Best Buy stood out. Info, sales and delivery were pleasant and efficient. Love the size, lighting, shelf layout, sturdyness and performance so far. Quietest fridge I've had in years, my food stays fresher longer (never again Samsung), thermometer readings are perfect. True test will be longevity. Right now, couldn't be happier, so so thrilled with our purchase! Highly recommend!

Just bought this WP refrigerator and love it. It’s so spacious and love that I can put a gallon of milk on the door. The depth is deep. My last refrig was 25cu ft and this 28 cu ft fit perfect. The ice & water can fit a 16 oz glass easily. If looking for space, this is the one.

My family had a refrigerator fail on us. After a quick research I discovered Best Buy had the very best price and warranty. No business offered this deal. The repair crew told me to buy only Whirlpool or Maytag refrigerators. We love our new Whirlpool! Thank you Best Buy. Also, I financed it with a 2 year no interest plan that is only 75.00 a month!

This is a good refrigerator in all the ways that count. Storage space is plentiful. The design is efficient and allows you to see what you have quickly. The ice and water in the door features are easy to use.

Very happy with my purchase! Spacious inside, nice looking on the outside, runs quiet, and love the water & ice in the door. Exceeds expectations.

Love, love, love this! I went a full year with a sub standard, very small refrigerator freezer that was in our home when we purchased it. We finally decided to bite the bullet and replace it with this unit, and couldn’t be happier! Super roomy, nice, even temperatures, and so far absolutely no problems with it. So happy to have all the room, the ice and water in the door, and I love that the ice maker is in the door saving precious space in the freezer.

This refrigerator is very spacious. It replaced our 15 year old whirlpool fridge. I'm glad we made the purchase. I like the features to dispense water at certain ounces. The ice bin in the door is a big space saver. The drawers are smooth rolling too.

Really enjoy this refrigerator. It is so spacious with the best featurws for getting water and ice.

I have wanted this beautiful fridge for quite some time. It's my first one with an ice and water dispenser. I do not have a freezer, so the extra freezer space is wonderful since the ice maker is in the door. This beautiful thing is huge! Overall, both the fridge and freezer side are more than enough room for my small family. I'm not sure I will ever have enough food at one time to use up all the fridge side space, lol. The inside lighting is very bright. You will not search for what you need long, because the lighting is perfect. It comes with the water filter installed, but there is no air filter included anywhere. Not even in the manual bag like it states in the set up instructions. Not sure who should cover the bill for this item. Be aware of this. The water dispenser lighting display is really beautiful and soft to the eyes. It's great when you wake up to get a drink of water and you're not thrown into full awakeness from bright lights. I love the water ounce counter display. It's made drinking water, in this hardly drinks water family, a fun competititive healthy game of who can drink the most water throughout the day. It's also great for cooking. You just select the amount you need dispensed on the extremely easy to use, uncomplicated, electronic panel and walk away. Great for fast paced cooking. I saved the ice maker review for last and included pictures of ice maker too. My first statement on the ice maker review is trust Your GEEK SQUAD installation!!!!! I previously purchased this exact fridge from a different retailer and had two separate fridges delivered and both were damaged and non working. There is a control arm in the ice maker and it should NOT be TOUCHED! The other retailer told me the control arm is in shipping mode and a tab needed to be released by pulling down the control arm and breaking the tab. This was done to both of the fridges and neither ice maker ever made a single cube. In the user guide instructions, there is a section displaying exactly what was done to the fridge and it is WRONG! So, when I received delivery from Best Buy, it was a comical experience. I waited til set up of fridge was complete and I asked why they had not took the ice maker out of shipping mode. I was looked at like I was crazy when I asked that question. I explained my previous experience and was assured that there was no need to touch the control arm. They had never performed this on any installation and never even heard of the shipping mode term. I felt so confused and dupped. I do actually read my manuals and they were doing their own training instructions they've been doing for years. Since I purchased the extended warranty, I decided to put faith in my Geek Squad and trust their installation. I am so glad I did! My ice maker produced ice cubes within hours of delivery. I am a believer in Best Buy now and have been able to enjoy the first purchase of new appliances experience. The ice maker is awesome! I chew ice non stop everyday and the crushed up ice option is perfect for me to chew. It is always full of ice and I have yet to need the use of the fast ice function. Every now and then the crushed up option gets clogged. I simply switch it to cubed ice mode and dispense a couple cubes and then switch back to crushed up ice mode and it works perfectly again. I am extremely happy with my purchase and I am also a loyal Whirlpool customer. All of my appliances throughout my home are made in America by Whirlpool and I feel it's important to support American made businesses. So, I am sure you can understand how relieved I am to know I am once again buying a quality product and now have a new favorite trusted retailer in Best Buy.

Awesome fridge! So much more space and loving the extra freezer space due to ice maker affixed to door!

Great fridge for our laundry room for drinks and overflow food/frozen items only thing that would make it better is if you could fit pans in the freezer (would only work if freezer space was the width of fridge instead of split into halves. But overall works perfect for our small space in the laundry room