Customer Ratings & Reviews

Name: Whirlpool - 30" Built-In Electric Cooktop with 5 Burners and FlexHeat Dual Radiant Element - Black Stainless Steel
Brand: Whirlpool
SKU: 6499688
Price: 1149.99 USD
Availability: InStock
Rating: 2 (2 reviews)

Whirlpool - 30" Built-In Electric Cooktop with 5 Burners and FlexHeat Dual Radiant Element - Black Stainless Steel

Model:: WCE97US0KS; |
SKU:: 6499688

User rating, 2 out of 5 stars with 2 reviews.

Customer reviews

50%

would recommend
to a friend

Show only Verified Purchases

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Sort by

Page 1 Showing 1-2 of 2 reviews

Rated 3 out of 5 stars
Cooktop
|
|
Posted 7 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchasing and delivery waiting (brought wrong cooktop, rescheduled again after that!) was ridiculous! Customer service from Best Buy was despicable! Will think over x10 before buying from there again and I have been a loyal customer.
This review is from Whirlpool - 30" Built-In Electric Cooktop with 5 Burners and FlexHeat Dual Radiant Element - Black
I would recommend this to a friend
Rated 1 out of 5 stars
Dangerous cooktop!! DO NOT BUY!!
Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ever since this cooktop has been installed, it has never worked properly. I have to make sure it is locked after use or it will randomly turn on and cycle through different temperatures. Today i came into the kitchen to start dinner and burned myself pretty badly. Although the cooktop is locked, the warmzone burner is on and the light that shows it is HOT is not illuminated. I was wiping down the stove before cooking and surprise the burner is registering over 300 degrees! Im lucky no one set any paper on the stove or it would have burned the house down.
No, I would not recommend this to a friend
- Brand response from WhirlpoolTeam
  Posted 2 years ago.
  Thank you for sharing your insights with us, CathyS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3pBc68a or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.