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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 156 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the 30" Convertible Range Hood's lighting, design, ease of use, and overall appearance. Many find its modern and sleek look appealing, and appreciate its performance and reasonable price. However, some customers have noted concerns about fan noise and the difficulty in finding replacement charcoal filters. A few customers also mentioned challenges during installation and uneven suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 156 reviews
  • Cons mentioned:
    Suction

    Rated 2 out of 5 stars

    Left side suction only

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan/recirculation is off set to left of the unit yet is has 2 huge detachable vents with expensive charcoal filters the right side has no suction what so ever more of waste of space/design see pictures with fan on and paper towel to show suction on one side and non what so ever on other

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Fan noise, Suction

    Rated 1 out of 5 stars

    There is no suction on the right side!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no suction on the right side of this range hood. The single fan/blower is only on the left side. They didn't even bother putting it in the middle so both sides get something. Not sure what the logic is in this design. If it weren't so hard to uninstall and I need a range hood ASAP, I would have returned it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey GHuang, thank you for the review. We are sorry you are not happy with the design of your unit. We appreciate your feedback will document your concerns in the appropriate manner. WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exhaust fan is fairly quiet and works great. The design is sleek and the led lights are bright!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! My cabinets are not greasy anymore; I don’t have to clean them everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my range hood is still standing the test of time.most likely due to keeping it clean and making sure everything is kept in order.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Very bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is very bad, I bought a new product but received a used product. I bought goods at bestbuy 1621 Monte Vista Ave, Vcaville CA 95688 And I have received goods 3 times, all received used goods, bestbuy all delivered to me the same old goods that I returned last time. I'm so tired of this problem and also lost confidence in buying from bestbuy. This was a very bad experience....

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Fan speed

    Rated 3 out of 5 stars

    Only good for outside vented applications!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not intend to vent this hood to the outside of your house I strongly advise you to purchase a different brand/model. The carbon filters that must be used for non-vented installations cost $65.00+ every 6 months and WHIRLPOOL DOES NOT SELL THEM!! Currently (9-1-2018) the filters are on factory back order so they are almost impossible to even locate. The filter part number is "W10905734" do yourself a favor & research this before purchasing this hood. Pros: Nice looking hood, strong fan, bright LED lighting. Cons: Finding the filters are a huge hassle, filters are very expensive, the LED lights cannot be replaced by the owner,you cannot install under cabinets that are deeper than 12.5", the sharp corners could be hazardous for a taller person. That being said if you are venting this hood to the outside of your house it should be a good to go.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Gread appliace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is not that loud and it works really good. The design is perfect for my kitchen it is not imposing. It matches really good my other appliances. The light is also good you can use it without other lights in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting
    Cons mentioned:
    Charcoal filters, Installation

    Rated 3 out of 5 stars

    It’s just okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charcoal filters seem impossible to find, which I understand need to be inserted if air is recirculated rather than vented. The flat angle at top makes it harder to reach over to access cupboards above. Light is nice n bright but can’t be dimmed, which reveals every little imperfection on surrounding surfaces. Descrpency in mounting directions made it a challenge. Again...filters are needed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fan speed
    Cons mentioned:
    Charcoal filters

    Rated 3 out of 5 stars

    Very Good Range Hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. However, I needed to purchase charcoal filters since it vents back into the kitchen. They were very expensive. I was disappointed that it did not come with the filters. I also would have like to have several lighting selection- it only has one. The fans work good. However it vents out of the top. These vents are very close to the cabinet door that are just above the hood. I am thinking that over time I may see a buildup of cooking grease on the face of the cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice works good not to loud when fan is on lights up the stove top nicely

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Looks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks smart and very easy to use. Fan is not too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Fan speed, Lighting

    Rated 5 out of 5 stars

    Great range hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this range hood. It looks excellent and sleek in my kitchen. The light is bright but soft, and the fan works wonders.

    I would recommend this to a friend
  • Pros mentioned:
    Fan speed, Lighting
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Very happy with performance and looks!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has excellent lighting. Three fan speeds which are not too noisy but effective. Screens are easy to clean. Slim so it looks great above the range.

    I would recommend this to a friend
  • Pros mentioned:
    Fan speed, Lighting

    Rated 5 out of 5 stars

    Range Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was finally installed I love it. Love the lighting on it along with the different fan speeds. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Lighting

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood looks really modern and works great. The lights are really bright and look great.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Nice Range Hood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not speak to the longevity of this product as it has been hanging in my kitchen for only a week at this point. What I will say is that we bought it open box to get it cheaper and it said excellent condition on the open box description. It was indeed fine and came with all parts and instructions. It looks very nice in our kitchen and saved a lot of space where the microwave used to be. It is nice that this can be vented or not and we chose not to vent as there was no vent in the kitchen in the first place. I didn't really buy this so much for the fan as for the LED lights which do provide plenty of light over my stove. The only complaint I have about this product so far is the instructions could be better about how to mount it. We got it done though. It's simple, sleek looking, and looks nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 3 out of 5 stars

    Under cabinet hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, but it didn’t screw into under cabinets very securely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty installed, but not 100% Useful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say it... I bought it for the looks. It looks very modern and sleek installed, but (and its a very big but) it is not very good at venting. If you choose to get this hood... be perpared to cook all of your food on the left side.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range hood is very good and looks very nice. The price is pretty good as well. My only reason for not giving it five stars is because Whirlpool did not include the filter which is necessary, and it is not easy to locate one. We ended up making one ourselves. Also, I would advise letting Best Buy install it, as it is a little difficult to install.

    I would recommend this to a friend
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