Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 57 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 57 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best refrigerator I’ve ever had.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator!! I was concerned I wouldn’t have enough room in the side-by-side but I don’t have a problem the space. And I love that it doesn’t stick out 4 or 5 inches past the cabinets. it’s so easy to keep clean. And the water filter is so easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new Whirlpool refrigerator. It is side-by-side and counter-depth to best fit into our available space. These was a small problem the refrigerator door, but appliance specialist with Geek Squad came to our home and resolved the issue. We are very please with both the produce and the Best Buy service through Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge due to mine failing and there being a shortage of refrigerators right now so it wasn’t my first choice but I can say it works very well so far. I wanted a counter depth fridge and although I know they have less room than the standard size fridge, this one isn’t too bad. I’m able to fit everything I need and the ice maker/water dispenser works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size, adjustable shelves

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new refrigerator and the freezer has lots of room since the ice maker in in the door. Whirlpool put in a air filter compartment but, does not include the filters with the refrigerators and my store had a hard time finding one to give me as they have to be ordered and are considered not necessary. Why put them in if they aren't needed or wanted? I prefer having that filter which is in the side wall to having a box of baking soda taking up space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Whirlpool fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this whirlpool fridge because I had good usage/life with my previous whirlpool fridge. This model I read other reviews and the issues did not seem that intolerable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    no pics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could use another shelf - I do need one more shelf in the Freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Whirlpool refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall refrigerator, water dispenser is a bit slow.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Whirlpool Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator made a loud humming noise shortly after we turned it on. Contacted Best Buy to request a return. I have never had a problem with Whirlpool products, but unfortunately, this one was a lemon.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Nice refrigerator needs one more freezer shelf

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our refrigerator. We like the icemaker, works well. My only complaint is the on the freezer side an additional shelf should have been included. We had to order an additional one.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice but noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge A little smaller than previous Motor kind of noisy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Lost Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this item. I have not received it yet. When I get it and it gets cold I will then review it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say, other then it is a refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    OK fridge. Noisy compressor.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge but noisy. Whirlpool needs to create a field kit to install to reduce noise level. Noise is irritating in a quiet room. Status panel needs service for trim around it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Rich, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Sue Holmes

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was TERRIBLE. It finally arrived on the fourth delivery date. The refrigerator is ok, but I think the freezer is missing a shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Side by side Refrigerator freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. Fits my needs perfectly! Excellent delivery and set up in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and children are glad to have this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator looks great in my kitchen, previous refrigerator did not look appropriate in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for my kitchen. I trust Whirlpool appliances - especially when delivered and installed by my local Best Buy team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ask me again in a year

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had it long, will let you know if it lasts more than a year

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my little vacation home, exactly what was needed.

    I would recommend this to a friend
Sponsored