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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 3.6 out of 5 stars with 57 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gargantuan vs counterdepth!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heavens Best Buy has an awesome return policy! I bought the wrong frige, it was huge! Totally my fault but just take a look at the differences between the 2 in the pictures. The fridge works great and the exchange/delivery went perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Only size option in white that fit my space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good exterior appearance. Very limited door storage in both refrigerator and freezer. Coiled water hose behind vegetable drawer is a poor design and cheapens the interior appearance. Louder than previous refrigerator.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge broke right at the start of the Coronavirus situation. I wanted something fast but didn't want to spend that much money on something I would hate. The original delivery date was postponed but 3 weeks later I had my fridge. We had to install it because of the pandemic - that was interesting! I like the fridge. It looks pretty. I had to buy an additional shelf for the freezer but in the reviews I had read, I expected that. It would be nice if they included it because that was an additional $114.00. My big thing is noise and the condenser on this is a bit loud but it only happens every once in awhile and for a very short time so it is bearable. It has not woken me up so that's good. My kitchen is small and not fancy so this works. We haven't had the water and ice hooked up yet because of the COVID 19 but I am looking forward to having that set up. If you don't want to spend a lot but want the side by side, this is a good option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Lost Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this item. I have not received it yet. When I get it and it gets cold I will then review it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say, other then it is a refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator looks great in my kitchen, previous refrigerator did not look appropriate in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator!! It is perfect for me.

    I would recommend this to a friend