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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 3.6 out of 5 stars with 57 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gargantuan vs counterdepth!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heavens Best Buy has an awesome return policy! I bought the wrong frige, it was huge! Totally my fault but just take a look at the differences between the 2 in the pictures. The fridge works great and the exchange/delivery went perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    fridge is awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fridge for my airbnb rental unit super glad i was able to add this to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear see/ thru plastic drawers. Should have had one more self included as there is a ledge for it. Did not have the referenced filter piece (approx 2x3”) mentioned in manual on the inside. I will call to see about ordering the piece. Water does not come out cold initially-unlike previous ‘fridge. This may be an energy saving step? Overall, very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Water dispenser

    Rated 5 out of 5 stars

    !Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker. Roomier than I expected. Quiet. Beautiful to look at. Perfect for my space.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great countertop fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect if you’re looking for a small fridge, like for a family of 2, may be up to three. I read some reviews about being noisy, that is if you’re paranoid and pay too much attention to your surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator I’ve ever had.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator!! I was concerned I wouldn’t have enough room in the side-by-side but I don’t have a problem the space. And I love that it doesn’t stick out 4 or 5 inches past the cabinets. it’s so easy to keep clean. And the water filter is so easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new Whirlpool refrigerator. It is side-by-side and counter-depth to best fit into our available space. These was a small problem the refrigerator door, but appliance specialist with Geek Squad came to our home and resolved the issue. We are very please with both the produce and the Best Buy service through Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge due to mine failing and there being a shortage of refrigerators right now so it wasn’t my first choice but I can say it works very well so far. I wanted a counter depth fridge and although I know they have less room than the standard size fridge, this one isn’t too bad. I’m able to fit everything I need and the ice maker/water dispenser works great!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Nice refrigerator needs one more freezer shelf

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our refrigerator. We like the icemaker, works well. My only complaint is the on the freezer side an additional shelf should have been included. We had to order an additional one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and children are glad to have this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator looks great in my kitchen, previous refrigerator did not look appropriate in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for my kitchen. I trust Whirlpool appliances - especially when delivered and installed by my local Best Buy team

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my little vacation home, exactly what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size, adjustable shelves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new refrigerator and the freezer has lots of room since the ice maker in in the door. Whirlpool put in a air filter compartment but, does not include the filters with the refrigerators and my store had a hard time finding one to give me as they have to be ordered and are considered not necessary. Why put them in if they aren't needed or wanted? I prefer having that filter which is in the side wall to having a box of baking soda taking up space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator!! It is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smoothly, on time, installed the refrigerator quickly. Neat and cleanly. Masks and social distancing was kept during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side Refrigerator freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. Fits my needs perfectly! Excellent delivery and set up in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask me again in a year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had it long, will let you know if it lasts more than a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it, just the right size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just the right size......sorry it took so long to be delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted new frig with ice in door. Space and energy efficency.

    I would recommend this to a friend