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Customer reviews

Rating 4.2 out of 5 stars with 4765 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are impressed with the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance and large capacity, finding it easy to use and a good value for the price. However, some customers noted that the washer can be noisy and that the lack of an agitator, less-than-ideal spin cycle, and absence of a fabric softener dispenser were drawbacks. A small number of users also reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 4,765 reviews
  • Rated 1 out of 5 stars

    Piece of Junk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Needed new transmission after 5 years. Minimum life of a washing machine should be 10-14 years. Contacted Whirlpool, and they won't help with repair or replacement. Stay away. I am looking at an LG with a 10 year warranty.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, GaryS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Broken 3 times- this time unfixable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this one for a few yrs (maybe 4- not sure). Last year stopped draining. Had it repaired. Last week stopped draining. Burned out circuit board. Replaced today but told that broken gearbox probably caused the circuit board to burn out. Must replace. Pretty disappointed in this one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Sarahw30, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked on 3 times then changed out for new one - water bill went down but have had nothing but trouble with this washer

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi jimbo, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to [email protected]. WhirlpoolBrand

  • Rated 1 out of 5 stars

    4yrs old and can’t be fixed?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no complaints until yesterday. Washer is almost 4 years old With careful use. It made a terrible schreking noise and stopped. Service man came out and said it can’t be fixed. We expected better.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Floridagirl, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Leaves clothes unwashed at the end of the cycle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new washer installed at home yesterday. Once it goes past the Sense cycle, nothing happens and then the water drains out. Called Whirlpool, tried their troubleshooting instruction to no avail. These things used to be easy !

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI rsm1, we value your time and would like to look into the concerns with your washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Doesn't Clean Clothes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colored clothes always have big white splotches on them. They actually get dirtier in the washer!! And often the washer doesn't drain properly and I have to rerun the spin cycle. The instructions that come with the machine are laughably inadequate for resolving any problems. They don't even explain the many cycles.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    buy it if you like repairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in January 2016 and now scheduling our 4th service call. 1st one came and had to order a part that came in a week. now not spinning again after serviced last week for same problem and the repairman knew it was major problem coming just in time for the warranty extension that came in the mail..... So in 40 weeks on ownership it has been out of service about 10% of the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked only 7 months -clutch assembly went out , wash plate needs replacing-whirlpool will not replace unit-parts on back order over 6 weeks. customer no- service is a joke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a couple years. Since there was no agitator, it was constantly off balance which led to its demise.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, HalieB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Bad Bearings. 3 years old. Must buy a new one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this product. I must buy a new washing machine and this one is only 3 years old. Bearings are shot and the repair cost would be $400+. I will not buy a Whirlpool in the future, and neither will my friends.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Worst Washer Cabrio wtw7300dw0

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Worst Washer Whirlpool Cabrio Model: wtw7300dw0. From day 1 till now: rattles/shakes, does not clean clothes, can only add a few clothes, does not complete a full cycle, alarms E and F display. Warranty company has been out several times...finally I hope that I will get replacement or refund.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Marisa, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I buy a sensor washer. Clothes don’t come out clean and washer constantly goes off balance. The worst washer I ever owned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer ever. Half of the time it stops on the spin cycle and the clothes are soaking wet when you go to get them. It tries to be energy efficient and save water but it doesn’t even fill enough to wash the clothes on a small load so clothes don’t even end up getting cleaned. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Nick:

      Thank you for your review.


      We are sorry to hear of the concern with your appliance. Please respond back to this email address [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns.


      We look forward to your repl WhirlpoolBrand

  • Rated 1 out of 5 stars

    Worst washer we ever bought - terrible quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool Cabrio Top Load Washer Noisy, long cycles, poor washing Don't buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you like wearing dirty clothes....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is horrible. It uses little water so when soaking, your clothes are basically sitting in concentrated dirty water. You can't fill the washing machine with water and soap before loading. It also takes over an hour to do one load. Totally ridiculous. Worst washing machine I've ever owned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for 4 years then had latch switch issues. Cost to replace switch $165. 3 months latter agitator motor takes a dump. I've had Whirlpool and Kitchenaid products for years but this one was a dud.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey PanamaPaul, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Does not function properly after power outage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer must be reset on its own after power outages. Reset time varies and no manual way to reset other than leaving unplugged and guessing when to plug back in.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BadWasher, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Armani

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible washer. Always having to be worked on. Even the transmission went out on it. Buy something else.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mine, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Very Disappointed!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually love Whirlpool but I am so disappointed in this washing machine!!! I bought this August of 2016 and the motherboard went bad! Looking at a Maytag now. Not very happy that I have to buy a new machine after only a year and a half.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Cheryl, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to [email protected]. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Total Failure in less than 4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this piece of junk a little over three years ago. Takes an hour to do a simple load of laundry and now the bearings are shot and the repair estimate is more than I paid for the thing. No more Whirlpool for me.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi FBIT, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to [email protected]. WhirlpoolBrand

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