Customer Ratings & Reviews
- Model:
- WFG550S0LB
- SKU:
- 6471573
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the air fry feature and the ease of cleaning and using this range. Many appreciate its attractive appearance and the various features it offers. However, some customers reported issues with the burner performance, noting inconsistencies in heat distribution and functionality. Overall, the positive feedback on the air fryer and ease of use seems to outweigh the negative comments regarding the burners.
This summary was generated by AI based on customer reviews.
Glass broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glass broke in transit. No assistance from Best Buy with replacement or credit. Spent &160 on parts and labor.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Worst oven
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst oven and Best Buy delivery NO professionals at all
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Check item Before leaving store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unpacking and noticed the side is completely caved in.make sure to Unbox and Check item before leaving store :
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jobe2423, we value your time and would like to look into the concerns with your Range. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get our new stove delivered in June 2022. We bought an entire kitchen of matching Whirlpool appliances. On October 13, 2022, the oven stopped heating. I contacted Whirlpool the very next morning and I now have a service appointment schedule for November 14, 2022. That's a brand new oven rendered completely useless for an entire month before anyone can even look at it. Hopefully they can fix it. If I have to wait for parts or a replacement, I'm almost guaranteed to not have an oven for Thanksgiving. Thanks, Whirlpool!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, PaulaU. It's hard for us to hear that you had a negative
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Burner
Never buy appliances from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this oven and when it was delivered one burner didnt work. They scheduled a replacement delivery. The new delivery team refused to connect the gas so i had to have it delivered again. The new stove had a broken door. Tried to get a replacement again and was given the run around for weeks. Finally I agreed to keep it after they offered me compensation for all of the problems. Still fighting with them to see any compensation. WORST BUY EVER!!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, DeniseM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Burner
Thumbs down
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After delivery we noticed that the oven did not stay lit. Would click on, Liffey, and after a few seconds shut off. Whirlpool sent out their tech twice to try to fit it, but needed up not bringing the correct parts both times. I ended up returning the range to Best Buy and upgrading to the next model up. New model has a much better looking squared top and I guess a heater in the convection fan for more even cooking. New one bakes amazing- can’t rate the bake on this one as it didn’t work.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Emilyyyyyy, we value your time and would be happy to look into the concerns with your appliance if needed. Please don't hesitate to reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare.
- Cons mentioned:Burner
Not what I expected
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this range for quite a while. I never like to leave negative reviews, but this range was a waste of money!! The burner burn my food! I put it on the lowest heat and it still burns my food! The knobs inner spring came out and now needs to be replaced.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Burner
Oven has problems 9 months after purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven was installed in January 2022. In September 2022 (9 months later), it stopped working. The oven will not heat up. I can smell gas but inside the oven will not heat up. The local Whirlpool service provider won't come out for 2 weeks and is already questioning if this repair is covered under warranty.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Joel. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Poor Product, Questionable Warranty/Service.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor rating as the product required 2-3 service calls the first month, and then was replaced. Experiencing the same issue 13 months later and although I have an extended PAID warranty with Best Buy Geek Squad, they want $135 for a service call. Poor rating on the Product & Best Buy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Incompetence lost a sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No idea. Ordered product on 10/4 with a delivery date of 10/18. Received no information as to status of order. About 10/22 went to store for info, they had no idea how long delivery would be. Canceled order, was told by Zach he could not print a receipt for us. Had to get low level manager involved. Horrendous experience. Went another local store, purchased and brought home range from competitor's store. Worst customer service experience I ever had at Best Buy. Would not recommend.
No, I would not recommend this to a friend- Cons mentioned:Burner
Piece of junck
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Oven stopped working after one use. Have a hard time getting my warranty active.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ParastuS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Temperature control
whirlpool stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven does not maintain heat...temp does not stay a 350 burners on low still cooks high
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JanetZ. It's hard for us to hear that you had a negative
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
INVISIBLE STOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It SUCKS. I paid cash for it over a month ago. They have cancelled my delivery date, 3 times. I still don't have a new delivery date. I wonder if I'll ever get it, or I will have to go in and pick a different stove.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Computer, for questions about your delivery please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Cons mentioned:Burner
Burned food
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The flame is so high that everything gets burned.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MaryellenT. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Bad business
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance was delivered by a crew that could NOT install it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Oven Stopped Working After 5 months!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the oven less than five months and the oven already stopped working and I am having to call a technician. My old oven worked for 15 years and this one can't even last six months. Quality is gone downhill with Whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jeff. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Stove not working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working properly control pad loss power only burners work
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
no help from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My stove is either defective or installed improperly
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Brand new stove, broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has not worked since the day I bought it Best Buy still trying to fix it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Damaged stoves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 stoves came damaged i switched to a different brand
No, I would not recommend this to a friend