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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,187.99

Customer reviews

Rating 4.4 out of 5 stars with 377 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Ease of Cleaning

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the air fry feature and the ease of cleaning and using this range. Many appreciate its attractive appearance and the various features it offers. However, some customers reported issues with the burner performance, noting inconsistencies in heat distribution and functionality. Overall, the positive feedback on the air fryer and ease of use seems to outweigh the negative comments regarding the burners.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-10 of 10 reviews
  • Cons mentioned:
    Burner

    Rated 2 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, but the center oval burner is crooked and can’t be straightened without replacing the entire stove. Flames burn way hotter than our previous range, often the Low setting is too hot to just keep things warming.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Clement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that a griddle comes with this stove by the sales rep. and did not receive it with the stove. Also there was no instructions or instruction manual included. I received no accommodations.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, we do apologize for the frustration this has caused. The griddle does not come with this Range. We have linked the manual down below.
      https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11426600-revc.pdf
      https://s3.amazonaws.com/sm-backend-production-attachments/control-guide-w11523784-reva.pdf WhirlpoolBrand

  • Rated 2 out of 5 stars

    Failure, all around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's installer failed completely so I ended up having my own plumber handle the installation. When everything was done, we realized that the convection fan does not work. We called Best Buy and we were informed that defects in the first year should be handled by Whirlpool, who have been of no help so far. The install was a failure, the old appliance removal was a failure and the new range is a failure. I am done with Best Buy and, for now, with Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Crow, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Burner

    Rated 2 out of 5 stars

    Should have shopped around more !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The burners are to close together and the air fry sucks don’t buy !!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Burner

    Rated 2 out of 5 stars

    Too hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot adjust flame for slow cooking. Everything boils and burns Also damage was done to entry stairs by delivery

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, HelenR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Put out deadly levels of carbon monoxide

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty good range, but it put out deadly levels of carbon monoxide. I had it repaired, but a few months later it started doing it again. Best Buy would not assist me because it was out of warranty.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Burner

    Rated 2 out of 5 stars

    Faulty burner igniter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with burner igniters not lighting on two different ranges.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Danny. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Unsatisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven doesn't heat properly! The back of the oven is very hot and the front is not!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Burners not centered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The burners are not centered correctly. They are more toward the center of the range top, They are not centered to the left or right sides. This is taking time to get use to when setting pans on the stove top.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Cheaply made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove works great, but the bottom drawer is very thin and dents easily. Also, the grates on top are interlocked and makes it a bit difficult when cleaning the top.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MichaelKazes123, we are very sorry that you are not happy with the design of your Range We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review. WhirlpoolBrand