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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 430 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the 5.1 Cu. Ft. Freestanding Gas Range with Broiler Drawer for its good performance and ease of use. Many customers also appreciate the price and beautiful appearance of the appliance. However, some customers have expressed concerns about the oven door and the weight of the grates when cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 430 reviews
  • Rated 5 out of 5 stars

    Easy install easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost compared to some other brands, works well, the burner grates seem heavy duty east to remove to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool beauty in kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to see it in person before buying it. Salesperson was helpful. Good price. Lookk great in kitchen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great color and works like a charm

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and replacement after using an older version for nearly 10 years

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t have the stupid thing yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to schedule a delivery since September 14! I’m told today it’s out of stock but bring shipped from Minnesota!! And here you are asking me what I think. Don’t make me laugh.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Cons mentioned:
    Oven

    Rated 1 out of 5 stars

    Quality Issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchasing,delivery & install process was awesome. However, the stove quality is low. The white paint is already chipping, the oven handle is flimsy, & oven door window came out within the first year. I don't cook much. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    My new stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , best quality products and the best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and great quality. . Thank you for recommending it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst experience ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appointment for today 10/24 did not happen. The Bestbuy representative could not say what happened. She hade call Install Inc. I talked to Althenn who say she shows the whole order was cancelled. Bestbuy sucks This is the word experience ever.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern with Installation. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Solid Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove top works well, and the oven heats quickly and evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking range, sleek design, works very well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible delivery system in place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took three delivery attempt to deliver a product. First one after a week, damaged and dented, second one after another week, dented. Best buy didn't even bother to provide compensation gift card, bad experience overall

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is much better than the GE stove. The ge stove was a fire hazard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Stove.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and service! Everything was installed fast and easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy worst company ever !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy is being terrible lately on all my recent 5 appliance purchase’s !! I purchased the stove to replace the existing on the property that I rent . The stove that was initially delivered and installed was damaged , I asked for replacement , they delivered the replacement but never installed it - the response from the team was that I did not pay for Installation …. How frustrating is this , on my initial order I did , you are replacing a damaged product why do I need to ask or pay for installation again , the purpose of replacement was to make me whole meaning deliver an item that was in good condition and install it just like you found it . To make them come back and install was another hell of an experience , we scheduled the appointment & they did not cancel or show up the 1st time - they provided me with a case number for compensation and said that someone will follow up , no one did I had to call back and still no resolution . I have no words to explain all this , worst experience ever as a buyer !!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Oven

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is when using it we smell gas we called the technician out they said a line was loose but tell this day it hasn't been fixed and it's only when we bake.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Love this store

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Great items. One of the best deals ive purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for your money. The burners work really well and the oven self cleans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Stove super nice and convenient. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Oven Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven works so well and the delivery people were so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stove.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is fantastic. I use it every day. The free delivery is great.

    I would recommend this to a friend
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