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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 430 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the 5.1 Cu. Ft. Freestanding Gas Range with Broiler Drawer for its good performance and ease of use. Many customers also appreciate the price and beautiful appearance of the appliance. However, some customers have expressed concerns about the oven door and the weight of the grates when cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 430 reviews
  • Rated 1 out of 5 stars

    missing important parts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stove came with just one oven rack, best buy said ...Whirlpool needs to be responsible for that. I call Whirlpool, nobody answer my call.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you.
      We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Best Buy Service Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered twice and both times damaged. Best Buy Customer service is horrible!!! Third delivery was for Monday but they screwed that up. I’m canceling the order- the stove is probably 5 stars but Best Buy is a 0!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    New Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stove, especially the setup and layout of the grates. The only con is I wish the timer alarm was a little louder.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE of this secure website

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy allowed identity theft when someone stole my personal information to make this purchase

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Gas problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was releasing too much gas when you turn on the oven

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AlexisW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    landlord

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received with broken knobs and can't find replacement

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, HR01. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    BUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my stove BUT I don’t like that in order for you to turn off the stove you have to turn the knob to the far left instead of just turning it all the way to the right. It makes no sense because you can burn your food in the process.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is great. Heats ip fast, easy to clean. Does smell when heating things in oven was told it is because it is new. Smell is now fading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy started looking around and salesman asked if he could help me I told him what I wanted few minutes later I was done scheduled delivery they were on time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it hot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is the bomb baby. It gets nice hot just how i like it. Easy to clean is a plus as well. Im so happy with my buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it so far, had to upgrade to a new stove after 15 years when my other one stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review this item stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to maintain, it's very easy to use. Great quality excellent condition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Clean looking, easy to use,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Wonderful Stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best stove I have ever cooked on, buy one and try for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent product for cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and looks good! Was a great upgrade to our old stove.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New stove is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing I have nothing bad to say about it!!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Gas stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it look. Best gas stove ever bought . Love the range

    I would recommend this to a friend
  • Cons mentioned:
    Oven

    Rated 1 out of 5 stars

    Major design flaw- warranty will not cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up until today, I would not have given it that few stars. While the location of the broiler is bizarre, one practically has to lay on floor to use it, I was looking to replace my previous whirlpool without spending alot of money, so this fit the bill. I have noticed however, that when roasting at 425, the entire range gets so hot to the touch, as the vent is located just under the control panel. I saw now that above the whole width of the vent, the panel is all now yellow, where the heat completely discolored it. Since I am under warranty, as the range is 9 mos. old, I called Whirlpool and they sent repair person out. The repair person said this is common occurrence, which to me seems a design flaw as to either the vent location or the enamel. He told Whirlpool it is cosmetic and that my microwave is too low above it, trapping heat. My home was built in the mid 90's and the height is exactly as it was then. I called Whirlpool, asked what is height recommended, as nowhere in literature, they could not tell me and they said nothing can be done, even though the cosmetic issue is due to their appliance! So now, I guess I am to live with a white range turning dark yellow.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, SAF10. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    My New Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Unit. Better than i expected. Needed a new oven for a long time. Delivery People came on time. Very Helpfull. Give team an A+ rating !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deliver man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products, but the driver/delivery person went above and beyond for us. Very grateful.

    I would recommend this to a friend
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