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Customer Ratings & Reviews

$999.99
Save $260
Comp. Value: $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 669 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 669 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and finish and runs flawless. Easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloths cleaner yea!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Very easy to use. Get the app it will tell you when laundry is done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Poor quality, bad machine.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer for a few important reasons: it's larger capacity size and ability to do large blankets by removing the agitator, it's top name brand bosting high quality and it's durability (we are a family of 5 and use the washer a lot) - hoping it will last years. Well, 6 months after purchase we find ourselves with a washer that needed major repair work (thankfully it's still under warranty), can't balance a large load during the spin cycle (the repair tech said "you'll just have to do a few towels or one blanket at a time - really?!?!?), constantly disconnects from the remote wi-fi function (the app is pretty much useless), won't dispense the soap in the "wash and go" feature and leaks at the bottom. This is probably the worst washer we've ever owned. I'm so disappointed. Given it's premium price tag and top of the line brand, I don't think that my expectations are too high to say that I want it to at least function as advertised.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey FinerDetails, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Holds way more than my old washing machine. App was easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and wifi action buttons. Nice and big able to do large loada

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great washing machine. It's has been doing a great job. It took a little bit to figure out how to do some of the controlles.It would have been nice to got a owners manual with it.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Overall great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! Love the removable agitator. The only thing I dislike is the auto soap dispenser. I go through so much soap. I need to figure out an alternative way to add soap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removable agitator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well. We like that we can remove the agitator. We can't figure out where to put the soap!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we haven't had it long. It is working as expected. Clothes smell clean and there is way less water in the completed wash load than with the old front loading machine. Note one issue though (and honestly not new... just brought back to life)... if you are short (5'1" or less)... you will need a step stool or grabber for the clothes at the bottom. :)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine because i see I can use my phone to control the machine best thing ever plus the machine is so quiet and smart sensing my load before it adds water

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Gets the job done, but a little loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the removable agitator, and the large space of the washer, it allows us to wash big blankets and things. It’s a little louder than I’d like but not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    HappyCustomer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit it great. Plenty of room for large loads of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool is amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the topload of whirlpool. It had a brush on on the side if you need to brush a stain. Big for a load of clothes. Happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had had this for 8 months now. My family and I love!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Cleaner Clothes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Love the removable agitator. Cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient and effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s efficient and left laundry cleaner than my Samsung, which actually broke after only 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quiet and gets the clothes clean like the color

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Like that the agitator can be removed to wash large items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable and sharp appearance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer and dryer set and we couldn't be more happy as they have not had any issues so far and the extra functions have been great to help with different items needing to be washed. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    great washer for all loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I have used it both with agitator in and out. Good size

    I would recommend this to a friend