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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 658 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 658 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! This washer is fabulous and efficient! It's so smart and very easy to use! I enjoy doing the laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Clean Clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the agitator in the middle. Gets my clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washington machine heaven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with new washer. This dial free washer cleans like a dream. Holds great load and soap is pre filled. This is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, quiet and effective! There is nothing like a top loader and brand as reputable as Whirlpool!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    House mom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the job!! We like best buy it's very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Holds way more than my old washing machine. App was easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Gets the job done, but a little loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the removable agitator, and the large space of the washer, it allows us to wash big blankets and things. It’s a little louder than I’d like but not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Overall great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! Love the removable agitator. The only thing I dislike is the auto soap dispenser. I go through so much soap. I need to figure out an alternative way to add soap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It meets every need for my various loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we haven't had it long. It is working as expected. Clothes smell clean and there is way less water in the completed wash load than with the old front loading machine. Note one issue though (and honestly not new... just brought back to life)... if you are short (5'1" or less)... you will need a step stool or grabber for the clothes at the bottom. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had some balance issues but other than that has been a good washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer not dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has performed well in the time that we've owned it. The auto dispenser is a little wonky. Can't say much for the matching dryer. It stopped working to the point of a reboot each time which is difficult for a dryer. Whirlpool tech came out and didn't fix it. kept happening until after the one year warranty. Now Whirlpool will do nothing without buying a $400 warranty. Might as well buy a new dryer... and of course... a different brand!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine because i see I can use my phone to control the machine best thing ever plus the machine is so quiet and smart sensing my load before it adds water

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Cleaner Clothes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Love the removable agitator. Cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product with ease of use and quick washing and spin times.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is very nice and Quit it takes some time to learn how to use all the buttons but overall it works.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Poor quality, bad machine.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer for a few important reasons: it's larger capacity size and ability to do large blankets by removing the agitator, it's top name brand bosting high quality and it's durability (we are a family of 5 and use the washer a lot) - hoping it will last years. Well, 6 months after purchase we find ourselves with a washer that needed major repair work (thankfully it's still under warranty), can't balance a large load during the spin cycle (the repair tech said "you'll just have to do a few towels or one blanket at a time - really?!?!?), constantly disconnects from the remote wi-fi function (the app is pretty much useless), won't dispense the soap in the "wash and go" feature and leaks at the bottom. This is probably the worst washer we've ever owned. I'm so disappointed. Given it's premium price tag and top of the line brand, I don't think that my expectations are too high to say that I want it to at least function as advertised.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey FinerDetails, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Like that the agitator can be removed to wash large items

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quiet and gets the clothes clean like the color

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    great washer for all loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I have used it both with agitator in and out. Good size

    I would recommend this to a friend