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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 658 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 658 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. I really love that it is quiet and it washes our cloths so well! Looks amazing too

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine and quite. Clothing are so clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Loving my new washer and dryer set. Got them for a great deal too.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a little over a month ago and so far it's working wonderfully. Have not used the Load & go feature yet, but will soon enough.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Top loader removable agitator and HE. Cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost two decades of front-loading fun, this new top loader with removable agitator and HE or full soak option is the best of both worlds and will save your back.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great working machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of us feel best unit we have ever purchased. Uses exactly right amount of water never short. All water leaves machine. Close come out clean every time. Had top of line LG and Samsung we did not like either unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the washers of my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use, I had have some washer in the past no one has been as good as this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price And I love your store I always buy there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer, the replacement was quick & adequate. I will always buy my appliances from Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works great. I love the auto feature for the detergent!

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    My new GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that you can remove the agitator with just a simple push and twist. Also not having to add detergent every load, it tells me when to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology is awesome!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the functions of this washer, the app makes it so easy to remember to transfer the load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well love you dont have to put soap in every time

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    LEAD PAINT CONTAMINATION

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WILL DETERIORATE ON BOTH SIDE THE CLOROX AREA AND FABRIC SOFTENER. WHIRLPOOL OFFERED ME SOME PAINT AND A STATEMENT THAT TOO BAD YOU BOUGHT IT THE METAL WILL RUST OUT COMPLETELY INTO A BIG HOLE .$1100.00 FOR JUNK THAT IS ONLY 1 and 1/2 YEAR OLD PURCHASED BRAND NEW .WE HAVE TO CHECK FOR LEAD PAINT.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ThaShark, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Whirlpool Smart Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 in 1 removable agitator and the load and go features. Very happy with the purchase and well worth the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the washer and all the options. Im just not sure it is cleaning my clothes the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new washing machine. I just wish it would let more water fill up before the agitator would start spinning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent high tech washing machine! Very easy to use! The only thing is I'm 5'2 and to get the clothes out once there done I need a stool or a grabbing stick!!

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Nice Washing Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clothes washer. The removable agitator is a game changer. Makes a bit of noise, but not obnoxious. The detergent loader is nice as well—keeps from adding at every wash. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new washing machine! It cleans very well! I like the Load and Go feature as well as the removable agitator. Even the little stain scrubber is nice. I like having the delayed start option, as well!

    I would recommend this to a friend