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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 658 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 658 reviews
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Load and Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy. It is very convenient having the two and one where I can remove the agitator. Load and Go is very convenient as well, Our clothes smell and look clean.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 3 out of 5 stars

    It would be so great if it wasn’t so noisy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer with all kinds of options. I love the removable agitator. But….it’s soooooo noisy. You can hear it going from every room in the house - it sounds like your at a car repair shop when they turn on the car lift. It makes that noise the entire time it’s washing as the drum goes around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great washer when on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features for heavy loads are perfect. The removable agitator allows for delicates. Coupled with the load and go system, I don’t have to be tied to the machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features I was looking for and then some. Love the removable agitator and the notifications when connected to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well love that i am able to remove the agitator Big enough to fit a lot of clothes in just one load!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer and dryer laundry comes out smelling fresh. Machine looks amazing . Love that I can wash my comforter without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great washer overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can remove the agitator for bigger items and the auto dispence detergant works great with the one we use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Only have had the washer for 2 days but we’ve run through multiple loads with no issues. The features are very convenient and easy to use, especially the pre-loaded detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removable agitator is a spectacular feature. We are able to add it for smaller loads to get better cleaning and remove it for bigger items. If you are torn between the two types of top loading washers, get this to remove any doubts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the load and go feature. I like the removable auger. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whirlpool - 5.2 Cu. Ft. High Efficiency Smart Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator - Chrome Shadow, great washer, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David Padilla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works very well. I’m glad I picked this from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer! The ability to remove the agitator is a game changer; I can wash large items with no problem at all. It almost makes me wish I had to replace my old washer sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Lovely washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Looks and works great. y family and I have enjoyed having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Easy to use. Bought it 8 months ago, no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features. The removable agitator is great for bedspreads and then can use the agitator for those gardening clothes

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity Capacity You could fit almost anything in this washer Plus, has removable agitator

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Removable agitator is pretty handy.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice washer, the removable agitator is a pretty cool feature. It was a little tricky to figure out for my technological challenged girlfriend but she has got it sorted out now.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Super big

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great any type of clothes the only thing when I first used it as well as many times the detergent wouldn’t dispense it would only be there other than that great

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Love this washed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! The agitator can come out so when your washing king sized comforters they fit! My clothes always come out clean and perfect!

    I would recommend this to a friend