Customer Ratings & Reviews
- Model:
- WTW8127LC
- SKU:
- 6512746
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Removable agitator
Amazing product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful washer. Amazing quality and washes so many clothes at once. Love the Bluetooth capability to let us know when the clothes are done.
I would recommend this to a friend No instruction manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job but lots of features and no instruction manual to let me know how to use them.
I would recommend this to a friend- Pros mentioned:Removable agitator
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine! I love the agitator and the ability to remove it for big loads such as blankets and sheets.
I would recommend this to a friend - Pros mentioned:Capacity
Small but mighty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little smaller than expected compared to the one we got rid of but it still holds just as much and we love the load n go feature so we don’t have to add detergent each time we wash clothes!
I would recommend this to a friend New Whirlpool Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues at all with this new washer. Clean looking design and controls are intuitive. I like it. I feel like the design over the previous Cabrio series by Whirlpool is simpler and less fancy, but it is still a very nice unit and full of features.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer had large capacity for clothes and is easy to use.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washing machine!!! So much better than my previous front load.
I would recommend this to a friend - Pros mentioned:Removable agitator
Whirlpool washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washing machine. I admit I was nervous to learn how to use it, however it was so simple for this 53 year old. I love that it uses less water. I can delay the cycle with a timed soak or pre soak. I also love the ability to remove the agitator to wash a large blanket.
I would recommend this to a friend - Cons mentioned:Reliability
LEAD PAINT CONTAMINATION
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WILL DETERIORATE ON BOTH SIDE THE CLOROX AREA AND FABRIC SOFTENER. WHIRLPOOL OFFERED ME SOME PAINT AND A STATEMENT THAT TOO BAD YOU BOUGHT IT THE METAL WILL RUST OUT COMPLETELY INTO A BIG HOLE .$1100.00 FOR JUNK THAT IS ONLY 1 and 1/2 YEAR OLD PURCHASED BRAND NEW .WE HAVE TO CHECK FOR LEAD PAINT.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ThaShark, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Pros mentioned:Ease of use
MrClean
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very large tub pretty easy to operate, wife is happy!
I would recommend this to a friend - Pros mentioned:Removable agitator
Top Load 2 in 1 Washer Really!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the "Chrome Shadow" color of my washer. I am very pleased that I can have my washer both with and without the use of an agitator to do my wash. A top load washer is the only one for me!
I would recommend this to a friend Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the convenience of keep detergent in machine. It’s fairly easy to use. I have a hard time with remembering how to change settings but I look it up online for help
I would recommend this to a friend- Cons mentioned:Reliability
Not made to last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years later and we are already having problems with a faulty water valve. We replaced our previous 2 year old whirlpool washer with this one.
No, I would not recommend this to a friend Cool features but trash reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine seemed to work just ok when it does work. But I bought it 7/23 and it wasn't delivered until almost 2 months later because Whirlpool was making it brand new. Within the first year it started leaking somewhere which was covered by the warranty but the service man couldn't figure out where it was leaking from so he had to come out multiple times and said he replaced everything inside the box of it. So then it worked again of course until 3 months later after my TotalTech 2 year warranty expired. Now it has stopped draining, stopped spinning, the lid is locked. Error codes are F9E1 which says drain plug needs cleared. So I manually drained the water out by tipping the full washing machine back so the drain started working again. Only to find out there is another error code attached F1E2 which is the Motor Control Board and it causes a electrical spark everytime I try to reset it by unplugging it and plugging it back in which seems like the computer on it is bad. Now I have to pay for a service call just to see if this thing is worth fixing or not.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
Facebook at https://tinyurl.com/Whirlpool-Facebook
Instagram at https://tinyurl.com/Whirlpool-Instagram
So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Awesome product!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! I especially love that I have the option to remove the agitator to load the more bulky items.
I would recommend this to a friend Washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had some balance issues but other than that has been a good washer
I would recommend this to a friend- Cons mentioned:Reliability
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this washer zero ratings, I would. It looks identical to one we had a few years ago. That one acted up all the time. what do you know this one we have had a month and it's already acting up. I was limited on what washers I could get because I needed it as quick as possible. And a few features, I was a little specific about. This washer cost us a $1000, and that was on sale. And it's already acting up.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
Facebook at https://tinyurl.com/Whirlpool-Facebook
Instagram at https://tinyurl.com/Whirlpool-Instagram
So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Whirlpool HE Smart To Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Seems to be very efficient, conserving water and energy. Cleans just as well as the washers of old. All the options are a great help to ensure a thorough clean.Have to read instructions a few times to get what I needed complete, but it worked out fine.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Very good machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine and quite. Clothing are so clean.
I would recommend this to a friend Good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! We’ve only had it 2ish weeks but it’s way better then our lg we had previously. Does it’s job!
I would recommend this to a friend