Customer Ratings & Reviews
- Model:
- WTW8127LC
- |
- SKU:
- 6512746
Customer reviews
Rating 4.4 out of 5 stars with 658 reviews
(658 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
User friendly gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly gets the job done. Wash to use and looks amazing.
I would recommend this to a friend Rated 5 out of 5 stars
Get my clothes clean.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I have no complaints. New technology to get clothes clean and a great value.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
6 months old and already bought a replacement
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, this is the worst washing machine I have had in 20 years. The washing machine had a drain pump failure yesterday. Afterwards, I had a machine filled with water and sheets and the lid locked. I have spoken with customer service. I have read the owners manual and I have even searched YouTube to resolve this issue. What I have discovered is that there is no way to unlock the lid in an emergency situation (short of breaking the lid open). Customer support informed me that only a technician can do it (and the first available appointment was in a week). I ended up cutting the latch because I was not happy that I had to have a washing machine full of water and a full load of sheets for a week. Buyers beware! I expressed my safety concern to Whirlpool customer service and I don’t think anyone I spoke with actually cared.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, LOLBrian. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how well it washes clothes, but I am still not a fan of the preloading of the detergent.
I would recommend this to a friendRated 5 out of 5 stars
Purchased the refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good purchase. I love the refrigerator and a size for the price.
I would recommend this to a friendRated 5 out of 5 stars
Finally Installed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had my washing machine hooked up for a week as it took the Best Buy delivery service team 3 visits and a plumber to get it all set up..ridiculous But I have enjoyed using it.
I would recommend this to a friendRated 5 out of 5 stars
Great Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing machine plus Best Buy had the lowest price (including incentives). Hope it lasts a long time!
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY THIS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had nothing but issues with this washer. The fill sensor went out in the first machine with 48 hours. Best Buy replaced it and we assumed it was a one time issue at the factory. They delivered the same machine and within 20 days it was doing the exact same thing. Water pours from the machine because it continues to add water when it is already full. DO NOT buy this. Go with a different brand.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Whirlpool washer. I missed the agitator!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Really nice and simple to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done and does what it’s supposed too
I would recommend this to a friend Rated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good haven't had them long enough to give a better review.
I would recommend this to a friendRated 5 out of 5 stars
Another ones returm is someone elses treasure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd time I have made a purchase from the outlet store, as all the other times they cannot be beaten on price. If you are purchasing appliances items make this store your first place to look , I always do and the savings unbelievable
I would recommend this to a friendRated 4 out of 5 stars
Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit complicated at the beginning didn’t really know much on how to use it. After a few times I started to get the hang of it. Other than that seems to work great.
I would recommend this to a friendRated 5 out of 5 stars
Outlet Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a great deal from a outlet purchase! A very nice saleswoman put us at ease on a outlet sale.
I would recommend this to a friendRated 5 out of 5 stars
Very happy with my washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my washer I got to say they send me a bad one the first time but they end up send me a new one thanks for stepping up to the plate Best buy
I would recommend this to a friend- Cons mentioned:Reliability
Rated 3 out of 5 stars
Whirlpool washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 1 week then it went walking..lol..done a empty rinse and spin done the same
No, I would not recommend this to a friend Rated 5 out of 5 stars
No ox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job putting up the new dryer and washer and remove the old washer and dryer they did a great job Indy we’re on time and they kept on texting me to let them let me know how far they were and what time they will be at the house
I would recommend this to a friendRated 5 out of 5 stars
W
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That washer machine is perfect the smart washer works perfectly
I would recommend this to a friendRated 5 out of 5 stars
Washer is AWESOME!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is HUGE! No problem washing anything from delicates to a king sized comforter! Love it!
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is close to what I wanted, and it fits all mine once
I would recommend this to a friend


















