Customer Ratings & Reviews

So far so good!! We have not had any problems with the washing machine so far!!’

I had best buy come deliver and install the washer so i wouldnt make any mistakes in set up after 3 hours after arriving and 3 hours of trying to do one load the washer wouldnt get past sensing mode and refilling and emptying water on a continuous cycle , i gave 2 stars cause best buy did resolve it , after calling they said theyd send out geeksquad to fix it , but i asked if i could get a new one cause i shouldnt have received a broken device to begin with .

I absolutely love this washer. I had front loader but I will never go back. I live the soak feature on this and the fact I can pour detergent in the holder and do t have to worry about adding it every load!

No complaints. Simple to use. Great design and HUGE! Overall a great buy, especially when BestBuy has it on sale!! The see-thru glass lid is especially nice. And this machine does magic as it figures out all the proper measurements of laundry detergent (simply load up the dispenser for many many loads) and water. Already finding less detergent and water are needed with this unit compared to the last (decade old) washer.

Great and reliable product and with the Best Buy membership, this item will be protected pretty well.

Well it has been 6 months and this washer has been excellent….up until 2 weeks ago. We are now getting a VERY loud VERY high pitched squeal when it spins. They are coming out to look at it, so we will see what they say. I hope this isnt the start of a bad product.

Great customer service! Cant wait to try it out!!!

Installation and deliveried not problems at all actually 1st dryers was damage and just call customer service within in a week boom had a replaced

Good product, no issues, bit of a tight fit in my laundry room, but the Best Buy guys got it handled w/o issues. We are happy with this purchase.

Not to happy because it took me 3mouths to get if I get it monday. I have always liked best buy and greek qu in the pass but I have a lot of trouble getting my washer replacement this time..

Washer is a bit noisy, however does a nice job cleaning clothes

Great product and great customer service bestbuy is the best

First load, water shot out the sealed part on the front, running down the washer. Not from under the lid either. Loud. My towels are tearing apart, has never done it with my last previous washers. Not to sure how i feel about this machine yet. So far i just say it's just an ok washer, nothing to brag about.

When washing I don’t like how water come out of top. And don’t like the noise it make

Really enjoy this washer. It is huge and can take a kingsized sheet set plus a blanket in one load! I have never had a washer that holds this much at once! Winning!!

Too deep of a wash tub for me to reach the bottom, undortunately. I had to use a step stool to get the clothes feom the bottom.

Is a good washer and I will recommend my friends to purchase one

Works great and looks really nice. Love the features on the dryer. I think my ironing days are over.

So far so good. A little louder than my last washer but so far I’m pleased.

Not what we expected for the price I would return if it w not past the 60 days . Little glitches in the computer part at times especially the washer Very sensitive detections. The dryer often has to be restarted to more time which is not efficient.