Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$999.99
Save $260
Comp. Value: $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 800 reviews
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for almost a year now and it’s an excellent replacement for a model I had for 20 years

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Arrived broken

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy come deliver and install the washer so i wouldnt make any mistakes in set up after 3 hours after arriving and 3 hours of trying to do one load the washer wouldnt get past sensing mode and refilling and emptying water on a continuous cycle , i gave 2 stars cause best buy did resolve it , after calling they said theyd send out geeksquad to fix it , but i asked if i could get a new one cause i shouldnt have received a broken device to begin with .

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service bestbuy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with great options! It has built in scrub brush and a button to rinse an item before placing it in the washer. This washer is better than a front loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it It actually squirts water without the lid being closed and has quick wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my new washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks really nice. Love the features on the dryer. I think my ironing days are over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A little louder than my last washer but so far I’m pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps going off balance when I wash heavy items and lengthens the cycle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I returned this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud. Shakes. Was going to have it replaced then decided to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good washer and I will recommend my friends to purchase one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what we expected for price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what we expected for the price I would return if it w not past the 60 days . Little glitches in the computer part at times especially the washer Very sensitive detections. The dryer often has to be restarted to more time which is not efficient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    whirlpool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First attempt for delivery was unsuccessful; however, the second attempt was done with no hindrances. The men who delivered were pleasant and hey knew exactly what to do. I am pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man on the phone was excellent and helped me find my items with ease. He even helped me sign up for the credit card, which went like a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outer shell doesn’t seem that sturdy. Should be more sturdy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had nothing but issues with this washer. The fill sensor went out in the first machine with 48 hours. Best Buy replaced it and we assumed it was a one time issue at the factory. They delivered the same machine and within 20 days it was doing the exact same thing. Water pours from the machine because it continues to add water when it is already full. DO NOT buy this. Go with a different brand.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans clothes as it is supposed to do. Its a washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good upgrade!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new dishwasher is a big improvement from the previous one. Should have upgraded a long time ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I ever owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how much I miss the old-school top-loader washer. The new modem tech on this washer cleans the dirty job very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome washer with bells and whistles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Reliable and can be controlled via the Whirlpool app. I only wish it was compatible with Apple's HomeKit. Then I'd give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good delivery, nice guys help a lot, organized and friendly

    I would recommend this to a friend