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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 658 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 658 reviews
  • Rated 1 out of 5 stars

    Still not deliver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait 2 weeks for it and when it was finally delivered it was all bang up, got exchanged for another one that was supposed to be delivered this coming Saturday but received an email saying that because of a problem i have to reschedule now i gotta wait till next Wednesday so it can be delivered, this is so disrespectful and unacceptable

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Jason41310! We are sorry to hear about your concerns with your delivery. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Bearings

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 4 months bearings went bad …………………………..

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, RamiD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Not why I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the washer but it sure has a lot of movement while it washes

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JohnnyC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible performance. Makes loud swishing sound during all cycles. Vibrating and moves all over the floor. When called for a cold wash it used hot water ruining a load of expensive workout clothes.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, MarilynZ. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not what we expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noisey removed agitator, it quited down but didn't clean clothes as well .... had to return the product, They cheerfully did so love their customer service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference from that last new washer that never worked. So far, I really like this washer and happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer, Dryer, Refrigerator, Stove, and microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sells good quality appliances. I am very satisfied with all their technology, and appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs good price and excellent attention

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too complicated to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad thing about this washing machine is that the soap dispenser dispense only about a spoon of soap every cycle, cannot do 2 blankets at a time to wash...

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Marlyn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered, but waiting to install. Seems like an outstanding product and got it at a great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    flooded my house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer flooded my house! I'm sure the washer is nice and will be fine (eventually when I have flooring again in my house and it actually installed correctly).

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Amg123. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so nice even I enjoy doing the laundry and my wife is every loving it to

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Spacious, Stylish, and High-Performing Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of this Whirlpool washer. It has plenty of space for all of my laundry needs and performs exceptionally well. The digital features on the control panel are impressive and easy to use, making it simple to select the right wash cycle for each load. One of the standout features of this washer is its stylish design. The chrome shadow finish looks great in my laundry room, and the 2-in-1 removable agitator adds a modern touch. I also appreciate the high-efficiency rating. I highly recommend this washer to anyone in the market for a new top-load washer. It is spacious, stylish, and performs exceptionally well. The digital features on the control panel are an added bonus, making it easy to use and customize each wash cycle to my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke 1 day after return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke 15 days after ownership. Best Buy was hard to deal with as was whirlpool.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    newbies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery was doomed from the start but it is solid machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's good for you, first time buy this merchant today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer machine for the price. Enjoying the machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    drum too deep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. The only thing wrong is the drum is too deep. It's too difficult/uncomfortable to reach the bottom getting clothes out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent working washing machine for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the function of it. Felt like it kept wasting too much water

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Jtalco. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand