Customer Ratings & Reviews
- Model:
- WTW8127LC
- SKU:
- 6512746
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.
This summary was generated by AI based on customer reviews.
agent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but service is good/ Customer services need to learn more details.
I would recommend this to a friendPoor Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy online Customer Service is filled with untrained people that can't answer questions. When i finally got the machine a month and a half after ordering it., the delivery people were incompetent also. They failed to connect the drain hose correctly which came off on the first wash, they also couldn't connect the water supply lines to the correct hoses. Hot went to cold and cold went to hot. I want to buy a dishwasher.... Not happening through Best Buy. There isn't a customer service line in the United States
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to learn the cycles. No instructions with it. What's in the papers that came with it is useless.
I would recommend this to a friend- Pros mentioned:Ease of use
Washer that met my high esteem!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is very easy to utilize works much better than the Samsung washer. I had to replace my wife and the family was very pleased with this washer and the price paid!
I would recommend this to a friend Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had new washing machine 2 weeks and it now it will not turn on
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
BEST Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY for the money. Only BEST BUY had this model, and I'm a picky WASHER, this model with a removable agitator makes it easy to wash large items
I would recommend this to a friend - Pros mentioned:Cleaning performance
Corriej
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large tub is wonderful. It's noisy, but does a great job cleaning; especially getting out stains.
I would recommend this to a friend Noisy, but nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the washer but it does make a lot of noise. I was hoping it would be much quieter.
No, I would not recommend this to a friendDO NOT BUY!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this washer! Just because it has an agitator the agitator did absolutely nothing! My clothes came out dirty! I did a total of four washes before I returned it and each wash took way over two hours because it was out of balance every time! It would not correct itself! I really thought this would be the one, but it is not! This is a total rip off! Do not buy!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Cruegirl. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
JUNK
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The auto fill settings don't add enough water to even wash you clothes. The clothes sit in the machine and don't move. You cant add water to a wash cycle unless you cancel the cycle. Then it drains all the water, and you have to start all over. Guess the people at whirlpool reach & development don't get dirty. I am sorry I didn't rent a pick up truck to return them....Do not buy its a piece of over priced JUNK!!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Far from the quality of your parents Whirlpool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of JUNK! Do not buy! Won’t clean your clothes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
Facebook at https://tinyurl.com/Whirlpool-Facebook
Instagram at https://tinyurl.com/Whirlpool-Instagram
So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many wrinkles in the clothes. Must put a dryer cycle on everything for a fresh look
No, I would not recommend this to a friendNonplussed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly 3 weeks after buying this Whirlpool for its higher quality, we had to call for warranty service. Since we could not be without a washing machine for the two weeks Whirlpool's warranty agent needed, we had to pay for our own part and repairs.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Disgruntled. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Bad laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was rude and didn’t want to do any labor didn’t want to unhook or move old washer or hook new one which we paid for individual was worthless so I canceled the order and had them take washer back
No, I would not recommend this to a friendSandi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to push power. Then select a bunch. Then start hold 3 seconds. Loud when washing.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible washer makes way to much noise the drum is never balanced and knocking aorund had 1 year and i want to get rid of it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Ease of use
Whirlpool washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, but wish the owners manual came with it.
I would recommend this to a friend - Pros mentioned:Removable agitator
Removable agitator!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally dont use the agitator but my partner does so it make us both content with this washer
I would recommend this to a friend - Cons mentioned:Reliability
Worst purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It already broke twice please don’t waste your money on it it got fix and I was told that this can get fix until it hits a year and they will not do exchange it at all
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Brenda. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Maybe it’s not for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer looked amazing and the features were amazing until I received it. The noise from the agitator was ridiculously loud and the machine its self was loud. It kept giving me error code no water detected. After a few weeks it wasn’t worth my time to try to figure it out. I returned it and went back to a simple old school dial washer which is so much easier to use
No, I would not recommend this to a friend