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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 667 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 667 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love my new washer and dryer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious. Easy to use. Beautiful grey color and modern looking.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Whirlpool top load smart washer is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The match for my new Whirlpool dryer and love it. I was apprehensive after having front loads for years but think I've changed my mind. This washer holds more and I love the option of using the agitator or removing it. Another win for Whirlpool!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super quiet and washes the clothes very well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than any other we've had/used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sooo much better than our crappy Samsung washer we had before. It has a great load capacity, the smart detergent dispensing makes for less work. The modes and features are easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Wonderful Whirlpool Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this high capacity Whirlpool washer - settings and display are easy to navigate!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Whirlpool 5.2 Cu Ft High Efficiency Smart Top Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer! There are so many options and I love the removable agitator. Our clothes are coming out so clean. I haven't used all the features yet but one of my favorites is the "deep water" option.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Louder than the Cabrio but washes clothes better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my whirlpool cabrio, similar gray color. It is easy to operate, love that it has the removal agitator which I believe cleans the clothes better than my Cabrio. It corrects the load when it is off balanced. The only thing is it is so loud! The first time I hear the big thumping noise (worried it would damage my new washing machine). But I had to let it go through its self correction cycle. Not as quiet compared to my Cabrio fr Whirlpool. But again it seems to wash our clothes better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Removable agitator

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this washer for about a month now and absolutely love it. The capacity is super huge with or without the agitator, the controls are easy to use and the wash cycle choices are great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big and use friendly washer i ever owned. I love that is a load and go washer. I don't have to remember if i forgot to put detergent in with the clothes or not. I do love how the middle of it can be removed to fit blankets etc. I didn't go wrong purchasing this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the flexibility of this washer. The removable agitator is a game changer and without it, the drum is huge. The auto-dispensing detergent feature is convenient and I’ve noticed I’m buying less detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product, the ability to remove agitator to wash your massive comforter, or use agitator for normal loads. It also has a scrub brush you can fill with stain remover and has a water feature to pre treat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Big enough to wash a large comforter. My old washer wasn’t that big and was a pain in the butt to wash it. Definitely would recommend this washer to others.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Cleaner clothes using less water...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a great machine! My clothes are cleaner and using less water than before. The removable agitator really helps with some of those bulky items too. I wish I had purchased this machine a long time ago

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Only one issue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace a 10 year old LG washer. Overall it gets the job done. I like the soaking feature and the removable agitator. The only reason it gets 4 starts instead of three is the locking mechanism malfunctioned after about a month of use, so now I get to stand there and hold it closed for 30 seconds at the beginning of each wash cycle until the wash moves to "sensing" instead of "add garment".

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    HAPPY WASHING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WASHING MACHINE IS VERY EASY TO USE WE LOVE THE DEEP COMPACITY OF THE TUB - WILL NEVER GO BACK TO A FRONT LOADER WASHER AGAIN MUST ADD BEST BUY WAS RIGHT ON TIME WITH DELIVERY AND VERY SATISFIED WITH PERFORAMCE ON HOOKUP AND REMOVAL OF OLD WASHER

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Removable Agitator and Spacious!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, especially the removable agitator when you want to wash my comforters!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Color

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Works great just a little noisy otherwise would have been 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    The best washing machine on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very advanced and efficient washer. It's large enough to wash a king size comforter when you remove the agitator. Everything comes out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Removable Agitator is a Game Changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is actually a great product. The removable agitator is a game changer. We can wash 2 weeks worth of load no problem for 2 of us.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. I love that you can remove the agitator if you are doing more delicate items!

    I would recommend this to a friend