Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 658 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 658 reviews
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Removable Agitator and Spacious!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, especially the removable agitator when you want to wash my comforters!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Removable Agitator is a Game Changer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is actually a great product. The removable agitator is a game changer. We can wash 2 weeks worth of load no problem for 2 of us.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Whirlpool top load smart washer is the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The match for my new Whirlpool dryer and love it. I was apprehensive after having front loads for years but think I've changed my mind. This washer holds more and I love the option of using the agitator or removing it. Another win for Whirlpool!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love my new washer and dryer!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious. Easy to use. Beautiful grey color and modern looking.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Whirlpool 5.2 Cu Ft High Efficiency Smart Top Load

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer! There are so many options and I love the removable agitator. Our clothes are coming out so clean. I haven't used all the features yet but one of my favorites is the "deep water" option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Removable agitator

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this washer for about a month now and absolutely love it. The capacity is super huge with or without the agitator, the controls are easy to use and the wash cycle choices are great.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Louder than the Cabrio but washes clothes better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my whirlpool cabrio, similar gray color. It is easy to operate, love that it has the removal agitator which I believe cleans the clothes better than my Cabrio. It corrects the load when it is off balanced. The only thing is it is so loud! The first time I hear the big thumping noise (worried it would damage my new washing machine). But I had to let it go through its self correction cycle. Not as quiet compared to my Cabrio fr Whirlpool. But again it seems to wash our clothes better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Removable agitator

    Rated 5 out of 5 stars

    Two thumbs up

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big and use friendly washer i ever owned. I love that is a load and go washer. I don't have to remember if i forgot to put detergent in with the clothes or not. I do love how the middle of it can be removed to fit blankets etc. I didn't go wrong purchasing this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems it's a good washer so far. I don't know it's only been 3 days that we had this. Like all the features on this washer. Like that u can remove agitator off and on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. It super efficient. We are moving and will be buying in the new house

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Cleaner clothes using less water...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a great machine! My clothes are cleaner and using less water than before. The removable agitator really helps with some of those bulky items too. I wish I had purchased this machine a long time ago

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Only one issue

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace a 10 year old LG washer. Overall it gets the job done. I like the soaking feature and the removable agitator. The only reason it gets 4 starts instead of three is the locking mechanism malfunctioned after about a month of use, so now I get to stand there and hold it closed for 30 seconds at the beginning of each wash cycle until the wash moves to "sensing" instead of "add garment".

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The center agitator broke within the first month. There is something wrong with the bearings so that it makes a terrible sound when it hits the spin cycle. Whirlpool support is almost non-existent. The tray to add detergent is nice (when the family remembers to fill it). It gets the clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice really smart. And i can tell my clothes are clean by the touch.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    HAPPY WASHING

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WASHING MACHINE IS VERY EASY TO USE WE LOVE THE DEEP COMPACITY OF THE TUB - WILL NEVER GO BACK TO A FRONT LOADER WASHER AGAIN MUST ADD BEST BUY WAS RIGHT ON TIME WITH DELIVERY AND VERY SATISFIED WITH PERFORAMCE ON HOOKUP AND REMOVAL OF OLD WASHER

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    The best washing machine on the market.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very advanced and efficient washer. It's large enough to wash a king size comforter when you remove the agitator. Everything comes out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Whirlpool Removable Agitator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years with a front load, we are adjusting to the top load. Seems to get thrown off balance very easily, I think this is because the inside is HUGE. We just are not used to having so much space. We are having issues with the automatic detergent dispenser but reading online, this may be due to water pressure. I am having the valves and some other work completed and we will see if this helps. Otherwise - wife things its awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Good washer - could have better instructions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Load & Go is a bit finicky when it chooses to work or not. The Whirlpool service tech told me to be careful using chlorine bleach in the reservoir because it will corrode. The removeable agitator seems a bit useless but you really should remove it for washing larger items like a bed spread. The service tech told me the agitator has SNAPPED off during heavy loads. So far it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, large capacity, quiet, great washer so far!

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like this washing machine. I love the removable agitator. It's very easy to take out and put back in. It washes well and has cycles that work for me. The only downside to me, is that it is deep. I can't reach the bottom of the tub to get the clothes that are sitting on the bottom. I have to use a step stool and a grabber to reach them. I'm about 5'4" so not really short, but it is just deep. But it's nice and big so I can wash comforter's and blankets without any problems. I think it's a really great washing machine. It's easy to use and gets my clothes clean.

    I would recommend this to a friend