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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 664 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 664 reviews
  • Rated 5 out of 5 stars

    Whirlpool the amazing wonder.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Whirlpool washer with the 5.3 tub size. The agitator can be removed if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient and effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s efficient and left laundry cleaner than my Samsung, which actually broke after only 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Overall great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! Love the removable agitator. The only thing I dislike is the auto soap dispenser. I go through so much soap. I need to figure out an alternative way to add soap.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool is amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the topload of whirlpool. It had a brush on on the side if you need to brush a stain. Big for a load of clothes. Happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Holds way more than my old washing machine. App was easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Whirlpool Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with convenient access and while there are a number of controls, they're easy to understand and navigate for various wash settings.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Gets the job done, but a little loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the removable agitator, and the large space of the washer, it allows us to wash big blankets and things. It’s a little louder than I’d like but not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    AMAZING !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT for washing heavy loads and comforters!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    House mom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the job!! We like best buy it's very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine because i see I can use my phone to control the machine best thing ever plus the machine is so quiet and smart sensing my load before it adds water

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we haven't had it long. It is working as expected. Clothes smell clean and there is way less water in the completed wash load than with the old front loading machine. Note one issue though (and honestly not new... just brought back to life)... if you are short (5'1" or less)... you will need a step stool or grabber for the clothes at the bottom. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our clothes feel cleaner and smell better than our previous new machine - we're extremely happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No instruction manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job but lots of features and no instruction manual to let me know how to use them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer not dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has performed well in the time that we've owned it. The auto dispenser is a little wonky. Can't say much for the matching dryer. It stopped working to the point of a reboot each time which is difficult for a dryer. Whirlpool tech came out and didn't fix it. kept happening until after the one year warranty. Now Whirlpool will do nothing without buying a $400 warranty. Might as well buy a new dryer... and of course... a different brand!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    Cleaner Clothes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Love the removable agitator. Cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quiet and gets the clothes clean like the color

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Removable agitator

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Like that the agitator can be removed to wash large items

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Broken latch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original washer had a broken latch for the lid lock. Best Buy made it easy to have it replaced within a week. The latch is plastic so not vet durable and may break easily. Washes well and the removable agitator is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Removable agitator

    Rated 4 out of 5 stars

    Avergae/good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, leaves cloths really clean and the removable agitator is really a plus for heavy duty cleanings. however, besides the agitator it is pretty average, and not worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and easy to operate! Love thee washer complete feature!

    I would recommend this to a friend