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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 641 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 641 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is close to what I wanted, and it fits all mine once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is AWESOME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is HUGE! No problem washing anything from delicates to a king sized comforter! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! We have not had any problems with the washing machine so far!!’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Cant wait to try it out!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit complicated at the beginning didn’t really know much on how to use it. After a few times I started to get the hang of it. Other than that seems to work great.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Whirlpool washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 1 week then it went walking..lol..done a empty rinse and spin done the same

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable product and with the Best Buy membership, this item will be protected pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No ox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up the new dryer and washer and remove the old washer and dryer they did a great job Indy we’re on time and they kept on texting me to let them let me know how far they were and what time they will be at the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When washing I don’t like how water come out of top. And don’t like the noise it make

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. I had front loader but I will never go back. I live the soak feature on this and the fact I can pour detergent in the holder and do t have to worry about adding it every load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service bestbuy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and deliveried not problems at all actually 1st dryers was damage and just call customer service within in a week boom had a replaced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High pitched squeal after 6 months.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it has been 6 months and this washer has been excellent….up until 2 weeks ago. We are now getting a VERY loud VERY high pitched squeal when it spins. They are coming out to look at it, so we will see what they say. I hope this isnt the start of a bad product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool is proving to STILL produce quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Simple to use. Great design and HUGE! Overall a great buy, especially when BestBuy has it on sale!! The see-thru glass lid is especially nice. And this machine does magic as it figures out all the proper measurements of laundry detergent (simply load up the dispenser for many many loads) and water. Already finding less detergent and water are needed with this unit compared to the last (decade old) washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, no issues, bit of a tight fit in my laundry room, but the Best Buy guys got it handled w/o issues. We are happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to happy because it took me 3mouths to get if I get it monday. I have always liked best buy and greek qu in the pass but I have a lot of trouble getting my washer replacement this time..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Noisy washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is a bit noisy, however does a nice job cleaning clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good washer and I will recommend my friends to purchase one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just an ok washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First load, water shot out the sealed part on the front, running down the washer. Not from under the lid either. Loud. My towels are tearing apart, has never done it with my last previous washers. Not to sure how i feel about this machine yet. So far i just say it's just an ok washer, nothing to brag about.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my new washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks really nice. Love the features on the dryer. I think my ironing days are over.

    I would recommend this to a friend
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