Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 805 reviews
Rated 5 out of 5 stars
Awesome machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome machine, however, it So smart it lacks some control like my ancient washer. It must complete its cycle and doesn’t like to be interrupted. Otherwise, it does the job quite well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s what exactly what I wanted. It works really well and I like the color and simplicity of it
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
So far so good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like the new washer gets the job done you can wash alot of clothes at once.
I would recommend this to a friend
Rated 5 out of 5 stars
Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is great!! Love the removable agitator.
I would recommend this to a friend
Rated 5 out of 5 stars
Whirlpool washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer is excellent quality at a competitive price. Overall excellent service as well.
I would recommend this to a friend
Rated 4 out of 5 stars
don't know quality etc, still don't have it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't like that they set up a delivery date and the next day after I've paid etc...BB calls and tells me it will be almost a month later.
Other companies had same model in stock at same price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! The best washer that we have had so far. Love the removable agitator for large comforters!!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to use. Children are able to use with easy.
I would recommend this to a friend
Pros mentioned:
Agitator
Rated 5 out of 5 stars
Nice washer!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice machine! The removable agitator is great. Washing comforter is now easy without destroying it.
I would recommend this to a friend
Rated 1 out of 5 stars
Worst washing machine I’ve ever used
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My most recent washing machine was from an apartment complex that looked like you’d get tetanus every time you walked past and was older than dirt, but I never had problems washing a thing in it. I was so excited to buy my own set though and I can’t tell you how much I’ve regretted the purchase and will never buy another whirlpool appliance again (I bought a whirlpool fridge as well back in July the same time I bought these and it was broken on delivery- a new one isn’t in stock until November 1). The first time I used this I had barely visible mud on the back of my jeans where my shoe had just gotten the back of one while I was taking off a sneaker. I threw them into the washer, normal cycle, with a normal size load and they came out with the dirt wet, but unbothered. I should’ve requested sent this back after that, but passed it off as a one-off. Ever since then the load balancing has been a total nightmare. It’s to the point where if we don’t have issues with a load of laundry I feel an absurd amount of relief and DREAD doing the laundry. I’m sitting on the floor writing this, in tears, at 1 AM babysitting the washing machine after trying for two hours to balance it. We have a sick kid so currently two beds are totally stripped of their sheets and no matter how I arrange the sopping wet sheets from just the twin bed (first casualty), the washing machine is so off balance that it started slamming into the wall next to it and lifting itself inches off the floor. It woke up everyone upstairs and my kids were terrified thinking someone had broken into our home it was that loud and jarring. I’ve never seen anything like it. Then after shutting it off and canceling the cycle (screen was dark) I opened the lid and water started rushing from the faucet that goes directly into the drum and the screen was still black so I couldn’t even shut it off. Because the machine will try to “load balance” by adding more water, it just gets increasingly more absurd and difficult to move heavy sheets and towels. We moved into a new build and every appliance is whirlpool. I called whirlpool to register each appliance and the rep was like I strongly recommend you buy warranties on every appliance - $17 monthly for each one. Honestly, this feels like a huge scam to sell terrible products. If this is totally unlike other reviews, I will have to assume the other culprit is Best Buy because the fridge and this set both came from Best Buy.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us, LynetteW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Whirlpool
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All the bells and whistles with an agitator super cool
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great Waher
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet and clothes are very clean. Not recommended with PODS.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Mr
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife loves it for its ease of use and many of settings
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Andy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work good I recommend for everybody to buy one thank you
I would recommend this to a friend
Rated 5 out of 5 stars
Removable agitator FTW!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the removable agitator depending on what you’re washing.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Way better than the LG front loader we had that only lasted 3 years.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine works well great price, we really like the machine.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Washeroo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love It, simple, efficient, cost saving and beautiful.