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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 664 reviews
  • Rated 5 out of 5 stars

    Best washer I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how much I miss the old-school top-loader washer. The new modem tech on this washer cleans the dirty job very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good,but only one problem, take long time to wash,any cycle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was recommended due to the LG washer that i had purchased two years ago was not working. So far i am very happy with this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh, Clean and Perfect!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It’s so easy and convenient. Leaves my clothes fresh and super clean. Thank you Best Buy for helping me pick out the perfect washing machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt wash well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does NOT wash well. I have to re wash the clothes because it does not take off the stains. It washes very slowly and doesn’t scrub anything off. Too much money for a machine that doesnt even wash well.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Reviewer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/40BoFgR or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    New purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. Makes a little knocking noise during loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have run 6 loads so far and I have been very pleased with the machine. I wasn’t looking for the load and go feature but I am enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MonC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product due to the features and the way it works and the pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected for the price. My wife is pleased with this washer. Happy wife, happy life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good washer way better than my 10 year old washer from sears . Just hope it lasts that long

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Crap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer broke after 1 year and 4 days and is unusable. No warranty now. Removed the cover and this thing is all plastic and obviously not made to last. Thank you whirlpool for another pretty cheaply made imported product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ChrisF. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool washer Shawdow color works well Energy Efficiency gets the clothes clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a waste of my time purchasing this washer sucks and wasn't worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine with great features. Not real quiet but not nearly as annoying as the previous one that was only 5 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer soo much, can’t wait to get the matching dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clothes smell much better after wash then front load washer nightmare. so far so good. a little noisy on spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind blowing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It is top notch! I never thought I could love a machine so much! It’s app capabilities blew my mind!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but wet clothes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks of the washer!! the whirlpool app is awesome as well. But when using it on the normal cycle it takes 120 mins and the clothes are still pretty wet! It’s pretty frustrating!!! Plus it just makes the drying process longer as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works great like the product and the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but does not fill up with water all the way when starting a load.

    I would recommend this to a friend