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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 664 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the 5.2 Cu. Ft. High Efficiency Smart Top Load Washer, especially the removable agitator and its cleaning performance. The large capacity and quiet operation are also well-received features. However, some customers have reported concerns about the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 664 reviews
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would recommend it to anyone who needs a washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, glad the associate told me to choose this one over the other one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over prices.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super loud, only decent at washing. For this price expected better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like there is a lot space in it. It works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliance yet! I would recommend this washing machine to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this washer! It is well worth the price!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrinkled clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this washer because I wanted an agitator so bad. However the water does not adjust correctly and my clothes come out very wrinkled bery wrinkled

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    tub capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice washing machine cleans clothes ok tub capacity is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large tub! And the clothes come out clean..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    white spots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does good and cleans only sometimes leaving white spots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine very good quality love washing clothes

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Worst washer ever made

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high efficiency washer over complicates what should be a simple process. It has balancing sensors that are hyper sensitive: meaning when you load it and start a wash and walk away it can and will decide to not continue the cycle. When you come back it will tell you that you must unload your clothes in order to start again. Incredibly frustrating.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand and quality also very good price I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and the delivery was fast and install was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall WiFi and easy to use… I would Rec to anyone else who wants a family washer that does an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product to purchase. I am happy to have it in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice pepper machine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful, now my wife its not bothering me as much as before purchase. Great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. I really love the settings and how they change the water temperature automatically. Works wonderfully

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New washer unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manual to use is sparse with directions. Uses too much water and cycles are too long, uses too much electricity. Made cheap, metal buckles in when you lan on washer No way to remove build up of lint or cat fur.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Working good. I like it. So good.. good product..

    I would recommend this to a friend