Customer Ratings & Reviews
- Model:
- WTW8127LC
- SKU:
- 6512746
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
User friendly gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly gets the job done. Wash to use and looks amazing.
I would recommend this to a friend No review due to delivery problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No reviews possible, as order has not been delivered!
I would recommend this to a friendCustomer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the Load&Go, Sanitize w/Oxi and removable agitator options!
I would recommend this to a friendMotherboard failed at 2 years. Do Not Buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard failed after 2 years. Warranty only last 1 year. I was able to self diagnose and buy replacement part for $160. Anyone else would have a $300 service call and $300+ part. Even local appliance guy said no one around here could diagnosis it without a “special whirlpool diagnostic machine.” Unacceptable for a $900 2 year old machine. Don’t waste your money on the technology. Spend it in tried and true speed queen.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Finally Installed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had my washing machine hooked up for a week as it took the Best Buy delivery service team 3 visits and a plumber to get it all set up..ridiculous But I have enjoyed using it.
I would recommend this to a friendWhirlpool Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great purchase, and we especially appreciate the sale price to make it an even bigger bargain. The Best Buy rep (Garson Beers) did an excellent job of helping us find the machines to fit our needs. We would recommend him to everyone.
I would recommend this to a friend6 months old and already bought a replacement
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, this is the worst washing machine I have had in 20 years. The washing machine had a drain pump failure yesterday. Afterwards, I had a machine filled with water and sheets and the lid locked. I have spoken with customer service. I have read the owners manual and I have even searched YouTube to resolve this issue. What I have discovered is that there is no way to unlock the lid in an emergency situation (short of breaking the lid open). Customer support informed me that only a technician can do it (and the first available appointment was in a week). I ended up cutting the latch because I was not happy that I had to have a washing machine full of water and a full load of sheets for a week. Buyers beware! I expressed my safety concern to Whirlpool customer service and I don’t think anyone I spoke with actually cared.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, LOLBrian. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Whirlpool washer. I missed the agitator!
I would recommend this to a friendMRS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE WASHER IS WONDERFUL..POUR IN ALL YOUR DETERGENT AND FORGET IT..IT WILL TELL YOU WHEN TO ADD MORE..I ABSOLUTELY LOVE EVERY FEATURE..VERY FAST AND VERY QUIET..YES ..YES LOVE IT
I would recommend this to a friend- Pros mentioned:Agitator
Love It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wowowow this machine cleans and gets the job done!
I would recommend this to a friend - Pros mentioned:Overall performance
Really nice and simple to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done and does what it’s supposed too
I would recommend this to a friend - Pros mentioned:Ease of use
MrClean
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very large tub pretty easy to operate, wife is happy!
I would recommend this to a friend Love this washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. I wish the soaking function was in the rear of the washer because I hit it in accident with clothes still in the washer.
I would recommend this to a friend- Pros mentioned:Noise level
Very good machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine and quite. Clothing are so clean.
I would recommend this to a friend Another ones returm is someone elses treasure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd time I have made a purchase from the outlet store, as all the other times they cannot be beaten on price. If you are purchasing appliances items make this store your first place to look , I always do and the savings unbelievable
I would recommend this to a friendTina
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use it spins out really good Load and go is awesome
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how well it washes clothes, but I am still not a fan of the preloading of the detergent.
I would recommend this to a friendCommunications
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the washer. Does a good job cleaning clothes and items are not overly wet when spin cycle is complete.
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 5.3 Cu ft.is awesome, easy to use and the removable agitator is great for those larger loads like blankets and rugs
I would recommend this to a friendNo ox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job putting up the new dryer and washer and remove the old washer and dryer they did a great job Indy we’re on time and they kept on texting me to let them let me know how far they were and what time they will be at the house
I would recommend this to a friend
