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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 805 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer, particularly praising the removable agitator, cleaning performance, and large capacity for handling bulky items. Many appreciate the quiet operation and ease of use, with some also liking the color. However, a few customers have reported concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 805 reviews
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the flexibility of this washer. The removable agitator is a game changer and without it, the drum is huge. The auto-dispensing detergent feature is convenient and I’ve noticed I’m buying less detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product, the ability to remove agitator to wash your massive comforter, or use agitator for normal loads. It also has a scrub brush you can fill with stain remover and has a water feature to pre treat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Clean Clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the agitator in the middle. Gets my clothes clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the whirlpool washer it gets my clothes clean, and I like the removable agitator option. When you fill the washer all the way up with water agitation is not as strong but clothes still get clean. No issue's so far. I'm happy with the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! My laundry is in the basement, so the fact that it is a smart device is a game changer. I have started loads withiut even leaving my bed, and it announces through the house on my Google devices when its done. Its also super quiet! My issue, however, is in how long I had to wait for it from Best Buy. I originally ordered it on the 4th of july, and it wasn’t delivered until the end of September. The first one was damaged, and so it was pushed back even longer. It was incredibly frustrating. Thankfully, it was worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size of the washer is great for a big family. Love that the agitator can come out when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Best choice in washers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased this washer. Everything about this washer is terrific. I especially like the auto rinse feature that automatically cleans the rinse dispenser, you can actually here the water flushing it out 3 times. I am also very satisfied with the flexibility of the agitator, it's removable and that is a great advantage. The glass door is fun since you can watch the action. Buying this washer was the best choice. Thank you, whirlpool, for creating such a wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been fantastic since we had it installed. Clothes come out clean and it’s easy to set up the next one with the preloaded detergent feature.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use quiet, removable agitator. App driven features not as useful to use. Bought after much research. Best feature vs price point.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It meets every need for my various loads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leveling feet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine itself is good so far, but they went very cheap on the leveling feet. They are plastic and dont lock, so i had reset the feet multiply times already. Im getting fed up that after a few washing it get out of line an i have to relevel it. Im to the point where i wish i never bought it. It cost to much money to have to keep dealing with this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can remove the agitator when needed! My clothes come out clean with no residue on them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and dryer after having a terrible experience with Samsung washer and dryer. Although we haven’t had this set for very long we are extremely happy with this purchase. The removable agitator is a nice feature if you have big bulky items to wash. I would definitely recommend this set for someone that is looking for a quality washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer dryer set. It cleans and drys so well and the app features are a game changer. I really like that you have the option to use and have or not have an agitator. I would definitely recommend this set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect easy to use washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly love that i can remove the agitator to wash bulky thing. Its quite and has many options that make things so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, large capacity, quiet, great washer so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Removable Agitator and Spacious!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, especially the removable agitator when you want to wash my comforters!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool Color

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Works great just a little noisy otherwise would have been 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems it's a good washer so far. I don't know it's only been 3 days that we had this. Like all the features on this washer. Like that u can remove agitator off and on.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. I love that you can remove the agitator if you are doing more delicate items!

    I would recommend this to a friend
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